Industry insights: What’s new in the digital projects recruitment market?

Industry insights: What’s new in the digital projects recruitment market?

Posted June 7, 2024

What does the digital project landscape look like across industries and how is this impacting demand for candidates? From Finance to FMCG, we look into the latest digital project areas companies are investing in and hiring for.

1. Manufacturing

Digital transformation is taking off in the manufacturing industry. From leveraging big data to make informed business decisions around supply chain management, utilising smart manufacturing and cloud technologies to generate efficiencies, and using AI and machine learning to analyse customer data and predict product buying patterns, there are significant programs of work being invested into in this space. The Project Management Institute even predicts that the manufacturing industry will see 9.7 million new job openings by 2027.

Adding to this growth in vacancies are the increasing cyber risks impacting the sector. Due to a growth in tech integrations, the manufacturing industry has experienced a significant amount of cybercrime, seeing a 24.8% share of global attacks in 2022. Resultantly, it’s projected that cybersecurity investment within the manufacturing sector will reach $29.85 billion by 2027, with a strong investment needed in security professionals who can assemble strong system defences. From professionals skilled in cloud through to AI, the sector is in search of candidates who can lead these digital projects.

2. FMCG

In 2024, research reveals that over half of consumer spending will occur online, with 60% conducted via mobile. As a result, key players in the FMCG sector must have a digital presence – or risk getting left behind.

It’s not as simple as merely having a digital storefront though – providing a personalised customer experience is essential. One survey found that 80% of customers are seeking personalisation from retailers, meaning that uplifting the customer experience should be a key priority, as is leveraging big data to provide a personalised shopping experience and drive sales. AI is also a top investment in this space, with retailers using the technology for demand forecasting, customer analysis, and retail AI chatbots. It’s estimated that by 2025, AI will power 95% of customer interactions.

Cybersecurity is also a key project area, as this sector is increasingly targeted by cyber criminals. Between 2021 and 2022, ransomware attacks increased by 75% in the retail industry. Handling stores of customer data, overseeing Cloud POS systems, and managing the supply chain, retail companies need to be prioritising cybersecurity to protect this endless aisle of sensitive customer and supplier information, and need the right people on board to do so.

3. Healthcare

In healthcare, AI projects are taking hold. Research highlights that AI-based medical tech projects such as the implementation of robotics in surgery, the personalisation of medicine, and the use of chatbots, are on the rise, with estimates that the global AI in healthcare market will grow by almost 19 times in 2025 compared to 2017.

Investment in Internet of Things (IoT) technologies and wearables within the health industry is also growing, with an increasing integration of devices to support patient care and assist in patient monitoring. So much so that between 2023-2030, the global Internet of Medical Things (IoMT) market is anticipated to grow at a CAGR of 20.4%. With growing investment in new technologies, the need for skilled tech professionals will be on the up.

4. Financial Services

In 2023, the financial services sector was largely impacted by layoffs, with banks alone experiencing 60,000 retrenchments globally. This has had an impact, with the industry experiencing a slowdown in project activity, however, cybersecurity projects remain an area of focus throughout 2024.

As the rate of ransomware attacks in financial services soars, the need for project professionals who can be banked on to secure systems will only be on the rise. In 2022, the global rate of attacks in financial services sat at 55%, increasing to 64% in 2023. This is close to double the 34% noted in 2021.

A survey of global banks also revealed that 73% of Chief Risk Officers view cybersecurity as the biggest risk to their companies in 2024. However, according to this survey, only 4% of CROs feel they have the skills they need in their team to address this, with 62% citing they face the most challenges in attracting and retaining cyber talent. As cyber risks only become more prominent in financial services, the need for cybersecurity projects, and subsequently, skilled cyber professionals, will only grow.

To uncover the latest project trends across industries, download our Project Services Hiring Market Snapshot.

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