Applications Manager

  • Australia
  • Melbourne
  • Permanent
  • Negotiable

Our client is looking for experienced and driven Customer Integration Applications Manager to oversee and manage a portfolio of critical customer integration applications, including Salesforce and WebMethods. This role combines technical leadership, strategic planning, and hands-on expertise to ensure the stability, performance, and security of these systems while supporting the organisation’s growth goals.

Key Responsibilities:

  • Lead the development, deployment, and support of Customer Integration applications, ensuring optimal performance and alignment with business objectives.
  • Manage application components, including configuration, customisation, integration with AWS, and reporting.
  • Develop strategies and operational standards to enhance customer experience and meet organisational growth targets.
  • Collaborate with cross-functional teams and vendor partners to deliver enhancements, address technical issues, and implement improvements.
  • Ensure compliance with cyber security standards, proactively monitoring for threats and maintaining robust security protocols.
  • Develop and execute a 6-month to 3-year delivery roadmap, ensuring alignment with organisational goals.
  • Provide training, technical documentation, and support to end-users and stakeholders.
  • Stay informed on industry trends, emerging technologies, and best practices to drive innovation.

Key Requirements:

  • Strong experience managing customer integration applications, particularly Salesforce and WebMethods.
  • Proven expertise in CRM, marketing solutions, and system integration.
  • Deep understanding of application performance optimisation, data security, and technical problem-solving.
  • Experience leading blended teams of internal staff and vendor partners.
  • Excellent communication and collaboration skills to work with IT, operations, and business stakeholders.
  • A proactive, solution-oriented approach with a focus on delivering results.

Benefits

  • Opportunity to lead a critical area of the business and drive meaningful impact.
  • Collaborative and dynamic work environment.
  • Chance to work with innovative technology and contribute to long-term organisational growth.

If you would like to know more, please contact Milly at Milly.Kerei-keepa@talentinternational.com or hit Apply Now!

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