APS4 Onboarding Officer

• APS4 Onboarding Officer – Non-Ongoing
• Contract Term: Initial contract until June 2025
• $73,821 to $80,896 plus 15.4% superannuation

About the role
The duties of the role will include, but are not limited to:

• Completing and managing assigned daily tickets using our ticket management system in a timely and responsible manner.
• Actively addressing enquiries through various channels from internal and external stakeholders.
• Maintaining proficiency in relevant systems like Aurion, ServiceNow, and Fit2Work.
• Providing guidance and support to stakeholders during the onboarding process and internal movements.
• Performing quality assurance checks on tickets while ensuring compliance with applicable legislation, AEC guidelines, and APSC principles.
• Assisting the Employee Relations and Operations section with project activities to support Agency objectives.
• Proactively identifying and reporting potential problems or issues to senior team members.
• Maintaining our Standard operating procedures & templates and archiving documents.

Skills and Experience

• Be able to be agile in a high tempo environment while abiding to recruitment policies, procedures and practices.
• Demonstrated ability to proactively identify potential problems or issues and appropriately resolve or escalate to senior team members.
• Ability to achieve quality results within timeframes with strong attention to detail and a commitment to ongoing improvements.
• Have or be capable of acquiring proficiency with our HR Systems such as Aurion and ServiceNow.

• Ability to build and maintain strong stakeholder relationships, internal and external.

Eligibility/Other Requirements:

• To be eligible for employment in this role, you must be able to provide evidence of Australian citizenship, be able to obtain a satisfactory National Police Check, and hold, or have the ability to obtain and maintain a Baseline security clearance.

How to Apply:
To apply for this opportunity, please submit your application to Connie at Talent International by clicking the “APPLY NOW” button. Alternatively, you can contact Connie on 02 6129 6318 for further information.