APS6 ICT System Administrator

  • Australia
  • Melbourne
  • Contract
  • Negotiable

The opportunity:
Our client is a federal government agency. They are seeking multiple APS6 Systems Administrators nationally to support infrastructure and systems as part of their Digital Infrastructure Team.

  • Melbourne CBD location plus hybrid work-from-home
  • Hourly rate range approx $54 to 58 inc super negotiable
  • 12 month initial contract plus 12 month extension

The role:
Your duties will include:

  • Undertake general administration tasks
  • Gather, analyse and report on system performance
  • Troubleshoot user issues and can effectively communicate in both written and verbal correspondence
  • Develop and implement support resources and communication artefacts to be used across a broad range of internal and external channels
  • Support technology configuration and infrastructure, delivering ICT services and support, data integrity and security, system testing and managing update cycles
  • Monitor service delivery tool for incoming requests and incidents
  • Resolve user tickets and escalations
  • Oversee system upgrades and rollouts including testing and de bugging system to ensure the smooth implementation of the system and minimal disruption to operations.
  • Troubleshooting and providing service support in diagnosing, resolving, and repairing server-related hardware and software malfunctions, encompassing workstations and communication infrastructure
  • Provide project support across multiple streams of work across the team
  • Work closely with vendors to raise tickets, negotiate changes and conduct thorough testing, ensuring seamless integration of requested alterations

Skills and experience:
To succeed in this role you will need:

  • Previous experience in similar systems administration or support roles
  • Strong proficiency in resolving user tickets and escalations, with excellent problem-solving skills
  • Experience in overseeing system upgrades and rollouts, ensuring minimal disruption
  • A Bachelor’s Degree in Computer Science, IT, or a related field, or equivalent experience and training
  • Ability to provide effective training to users and promote system proficiency
  • Proficiency in data analysis and visualisation tools
  • Demonstrated skills in problem-solving, prioritisation, and management
  • Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels
  • Ability to contribute to projects and initiatives, with a focus on continuous improvement

Please note: our client is a federal government department, and can only consider applications from candidates with Australian Citizenship and who are eligible to obtain a Baseline security clearance.

Apply:
Submit your resume ASAP, or for further information please contact jarrodd.edwards@talentinternational.com

Apply now

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