Change & Communications Manager

  • Australia
  • Melbourne
  • Permanent
  • CBD/WFH hybrid | ASAP start

As a Change & Communications Manager working for this prestigious University, you will develop and implement change management strategies, stakeholder engagement plans, and communication initiatives to support the successful adoption of new systems and processes.

Sitting across multiple projects, you’ll work closely with key stakeholders across the University to ensure a smooth transition and maximise the benefits of change.

Key activities

  • Develop and execute change management strategies – including change impact assessments, risk management plans, and business readiness activities.
  • Build and maintain strong relationships with senior leaders, academics, professional staff, and students to ensure buy-in and adoption.
  • Simplify complex technical information and develop content such as email updates, briefings, presentations, newsletters, intranet updates, and video scripts.
  • Work with instructional designers to create user-friendly training materials such as user guides, demo videos, and FAQs to support system implementation.
  • Track adoption metrics, gather feedback, and report on the effectiveness of change initiatives.
  • Work alongside project managers, IT teams, and the broader Technology Change team to align communication and engagement efforts across multiple initiatives.

Skills and experience

  • 5+ years of experience in change management, communications, or stakeholder engagement within a large, complex organisation.
  • Strong understanding of change management principles and methodologies, with experience in developing and executing change strategies.
  • Proven ability to simplify technical information and translate it into compelling, accessible content for different audiences.
  • Experience with stakeholder management at all levels, particularly engaging with senior leaders and executives.
  • Strong project management skills, with the ability to manage multiple initiatives, prioritise work, and meet deadlines in an Agile or design-thinking environment.
  • Experience in training and learning development, including the creation of user guides, video demos, and other instructional content.
  • Strong problem-solving and analytical skills, with a proactive approach to overcoming challenges and driving continuous improvement.

Apply now to secure an interview or contact Dylan Tasker on 9236 7753 for a confidential discussion.

Apply now

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