CRM Specialist

  • Australia
  • Sydney
  • Permanent
  • AU$80000 - AU$90000 per annum

About the Role:

We’re looking for a hands-on CRM Specialist to join our clients team and help businesses maximize the potential of HubSpot. This role is a combination of technical setup, customization, and client training, ensuring smooth implementation and user adoption.

You’ll work closely within a collaborative pod structure alongside experienced teammates to deliver excellent CRM solutions for diverse industries.

Key Responsibilities:

HubSpot Customization & Implementation

  • Work closely with clients to understand their goals (e.g., improving sales pipelines, tracking customers, or automating tasks).

  • Customize HubSpot (Sales Hub and Marketing Hub) to meet client requirements, ensuring seamless integration with other tools.

  • Manage projects end-to-end, following initial stakeholder engagement.

  • Test and fine-tune HubSpot setups for maximum efficiency.

  • Leverage tools like Zapier and explore data flows between HubSpot and ERP systems.

Client Training & Support

  • Provide training sessions to help clients and their teams use HubSpot effectively.

  • Deliver advanced training for key users to manage the system and troubleshoot issues.

  • Use existing training materials (guides, Loom recordings) with potential to implement tools like Supered.

Collaboration & Communication

  • Work within a pod team structure (2-3 team members), alongside Alex, CRM Specialists, and Technicians.

  • Participate in weekly stand-ups, Slack discussions, and regular technical reviews to ensure remote collaboration.

  • Independently manage conflicting priorities while receiving strong management direction.

Key Skills & Experience:

  • Minimum 2 years of hands-on experience with HubSpot (Sales Hub & Marketing Hub).

  • Strong technical implementation skills; practical experience is valued over certifications.

  • Ability to manage 5-7 projects simultaneously with strong time management and prioritization.

  • Familiarity with HubSpot Marketplace, Zapier, and ERP systems is a plus.

  • Comfortable working across diverse industries (manufacturing, engineering, finance, etc.).

  • Effective communication skills for client training and support.

Whats in it for you:

  • Work 100% remotely from anywhere.

  • Learn and grow under fantastic mentorship, with guidance on both technical implementation and client engagement.

  • Collaborative pod structure with regular check-ins and technical discussions.

  • Opportunity to work on diverse, exciting projects across multiple industries.

If this sounds like your dream move apply now!!

Apply now

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