Desktop Support (24 months)

  • Australia
  • Sydney
  • Contract
  • Competitive

Title: Desktop Support
Contract Length: 24 months
Location: On-site in Sydney, 5 days a week (no remote options)

About the Role

We are seeking a skilled Desktop Support Engineer to join our IT Helpdesk team. This is a hands-on, client-facing role where you’ll provide technical assistance and ensure seamless IT operations in a fast-paced, dynamic environment.

Key Responsibilities

  • Provide on-site technical support for desktop and laptop hardware, software applications, and peripherals
  • Diagnose and resolve technical issues, including operating system errors, network connectivity problems, and application malfunctions
  • Install, configure, and maintain IT equipment, including workstations, printers, AV/Meeting room equipment, and mobile devices
  • Manage IT inventory, including tracking equipment and ensuring timely replacements and repairs
  • Support Office 365, Active Directory, VPNs, and other IT systems

What We’re Looking For

  • Demonstrated experience with Windows & Mac OS, Microsoft 365, ServiceNow, Active Directory, Intune/SCCM, and networking concepts
  • Familiarity with mobile devices (Android/Apple), voice communication systems, and video conferencing platforms
  • Strong problem-solving skills and ability to prioritize tasks in a fast-paced environment
  • Certifications such as CompTIA A+, Microsoft, or JAMF (preferred)
  • Excellent communication and customer support skills with the ability to explain technical concepts to non-technical users
  • A valid driver’s license is preferred

Ready to take on this exciting opportunity? Apply today and become an integral part of a high-performing IT team!

Apply now

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