Head of Change (FTC)

  • Australia
  • Sydney
  • Permanent
  • + Bonus

Position: Head of Change Management
Location: Sydney
Contract: Fixed-term until 26th September 2025

Position Overview:
The Head of Change Management will lead and establish the Change Management Practice within the Enterprise Program Management Office (EPMO). This role will be instrumental in ensuring that the organisation is prepared for successful change management across key strategic initiatives, and will provide expert leadership on change impacts, readiness, and capacity. The successful candidate will develop change management methodologies, tools, and frameworks, building internal capability to drive successful change outcomes.

This role requires an experienced leader with a strong background in both project/program management and change management, particularly in an educational or large-scale organisational context.

Key Responsibilities:

  • Strategic Leadership: Lead and manage an enterprise-wide view of change impacts across initiatives, identifying cross-functional impacts and interdependencies.
  • Governance and Reporting: Develop and analyze change management updates for governance purposes, ensuring change considerations are integrated into strategic planning.
  • Advisory: Provide expert guidance to senior leaders on complex organisational change needs, promoting a holistic, integrated view of change that supports both operational and project-based activities.
  • Team Leadership: Manage a team of change professionals, ensuring effective implementation, engagement, and adoption of change management practices across programs and projects.
  • Investment Review: Review business cases to ensure that change impacts and resource requirements are well documented and communicated.
  • Centre of Excellence: Contribute to the development of a Centre of Excellence by designing tools, templates, and communities of practice to embed change management as a core competency.
  • Capability Building: Coach and mentor senior leaders to build and sustain change management capability within business units and the broader organisation.
  • Risk Management: Work closely with the Risk unit to identify and report project risks.
  • Deputy Responsibilities: Deputise for the Director of EPMO as required.

Key Requirements:

  • Experience in Leading Change: At least 8 years of hands-on experience leading change management and project/program delivery, with a deep understanding of their interdependencies. This should include leadership in complex, large-scale change initiatives.
  • Coaching and Team Leadership: Proven experience in leading and coaching teams, particularly in matrixed environments. The ability to engage and develop talent is critical.
  • Industry Experience: While experience in higher education or government is preferred, candidates with a broad range of industry experience are encouraged to apply, provided they can demonstrate adaptability and strategic thinking.
  • Stability and Tenure: A strong track record of stable employment, ideally with tenures of 3+ years in each role.
  • Interpersonal Skills: Exceptional relationship-building abilities, with a proactive, outgoing approach and the ability to influence and engage with diverse stakeholders.
  • Work Flexibility: The role requires a minimum of 3 days per week in the office, with potential flexibility depending on circumstances.

Desirable Experience & Skills:

  • EPMO Experience
  • Sector Knowledge: Experience in the education sector or similarly complex, service-oriented industries is highly desirable.
  • Change Methodologies: Extensive experience with a variety of project management methodologies and change management frameworks.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to understand complex systems and identify fit-for-purpose change solutions at an enterprise level.
  • Communication: Excellent verbal and written communication skills, with the ability to write clearly and persuasively for senior stakeholders and governance committees.
  • Health & Safety Awareness: Knowledge of and commitment to health and safety responsibilities, including psychosocial and physical risk management.

Pre-employment Checks:

  • Verification of qualifications
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