Infrastructure Engineer Print Services
- Canberra Based
- 12 months Contract + 2 x 12-month extension
- NV1 Security clearance is must
- MFD, Printer devices experience required
About the Role:
An experienced The Infrastructure Engineer (Print Services) manages the technical aspects of print services provided by supported printers and Multi-Function Devices (MFDs). They are responsible for managing and provisioning MFD, associated print peripherals, impression counts, relocations, maintaining printer queues, software & configuration and rolling out new devices.
Key duties to include:
- Technical support for services provided by supported printers and MFDs.
- Liaison with fleet vendors, including responsibility for provision of regular impression counts, fleet movements and resolution of technical issues.
- Manage, monitor and maintain print services in desktop and Protected Enclave environments.
- Development, testing, certification and deployment of new printer and MFD models, capabilities, drivers and software.
- Actively participate in the team service desk following agency and ITIL processes, including management of tasks and job queues while maintaining tight time frames with a level of autonomy.
Selection Criteria:
- Minimum 2+ years technical experience working with MFD, Printer devices and associated Print Server components.
- Minimum 2+ years’ experience with MFD and printer configuration and management utilities.