Intermediate Business Analyst

About Us:

Our client is an Auckland based, forward thinking organisation with a focus on fostering a culture of continuous improvement, collaboration, and innovation.

Position Overview:
Our client is seeking an intermediate Business Analyst to join our dynamic team and contribute to the success of their ICT vision and business objectives.

The ideal candidate will be a critical thinker who helps achieve both short and long-term organisational goals by engaging with end users and subject matter experts.

This role will also involve coaching teams, supporting agile ceremonies, and promoting process improvements across multiple initiatives.

Key Responsibilities:

• Collaborate with end users and subject matter experts to identify business needs, gather requirements, and ensure alignment with strategic goals.
• Provide user stories and coaching for multi-disciplinary teams, ensuring that business-driven acceptance criteria and test cases are clearly defined.
• Participate in and facilitate Agile ceremonies such as Backlog Refinement, Daily Stand-ups, Iteration/Release Planning, Showcases/Sprint Reviews, and Retrospectives.
• Lead value and process mapping exercises, supporting knowledge creation for process improvements.
• Apply change management principles to all initiatives, ensuring smooth transitions and successful project outcomes.
• Collaborate with Project Managers to plan and manage upcoming business process analysis workstreams.

Key Skills:

• Strong interpersonal skills with the ability to communicate, build rapport, and influence stakeholders at all levels.
• Exceptional organisational skills with the ability to prioritise and manage multiple tasks.
• Strategic thinking and the ability to make sound decisions in a dynamic environment.
• Ability to think holistically about end-to-end processes and drive improvements.
• Experience with structured problem solving, process management, and continuous improvement techniques.
• Ability to work cross-functionally and manage diverse projects simultaneously.
• A customer service-oriented mindset with a sense of personal ownership and accountability.
• A champion of collaborative and flexible working practices.

Job Requirements:

• 3-4 years of experience in business analysis or a related field.
• Proven experience working on large scale Data and Integrations projects.
• Strong experience with Salesforce or other CRM implementation projects
• Strong experience in engaging with both business and IT teams at all levels.
• Solid understanding of Jira, Agile, and Lean methodologies.

Why This Role?
You’ll have the opportunity to work in a collaborative, innovative environment where your skills and contributions will have a meaningful impact. Our client offers professional development opportunities, and the chance to be part of a high-performing team dedicated to excellence.

How to Apply:
If you are passionate about driving business process improvements and have the experience to excel in this role, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this position.

Click ‘Apply’ for a confidential discussion with a Talent consultant.