Modern Workplace Engineer
A nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego is looking for a Modern Workplace Engineer to join their team.
The Values You’ll Bring
- As a member of our Professional Services department, the Senior Systems Engineer (Modern Workplace + Automation) helps design and deliver scopes of work related to client IT environments, with a strong emphasis on Microsoft Modern Workplace and Automation technologies. This position is highly customer-facing, works across a broad range of customer environments/industries, and has a strong focus on providing exceptional customer experiences and business outcomes. They are responsible for the following essential duties:
- Responsible for planning, delivering, and leading Microsoft365 migrations across full stack of Modern Workplace
- Responsible for designing, implementing, and remedying complex technology solutions in one or more of the following “subject matter expert” areas:
- Cloud Technology: Provides project design + implementation tasks and high-level troubleshooting for public, private, and hybrid cloud infrastructure, including Azure, AWS, Microsoft365, with a strong focus on migrations.
- Exchange/Messaging: Provides design, implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems, including Microsoft365.
- Windows Servers: Provides project design + implementation, and high-level troubleshooting for infrastructure, including Windows Server (2019, 2016, 2012 R2, 2012, 2008 R2, 2003) and virtualization environments on both Hyper-V and vSphere, in addition to Citrix XenApp and/or XenDesktop, and Azure Virtual Desktop.
- Active Directory: Provides project design + implementation and high-level troubleshooting for Active Directory, including Azure Active Directory (Intra AD), Intune, AutoPilot, Group Policy, Access/Identity Management, AADS, Federation Services, Domain Controllers, etc. for medium to enterprise environments.
- Networking: Provides project design + implementation and high-level troubleshooting for networking infrastructure, including: Routing, switching, firewalls, WAPs, VPNs, load balancers, etc. in medium to larger LAN/WAN environments, including cloud environments (Azure, Amazon AWS).
- Provides senior consultative services and project work for Professional Services clients with a particular focus in Modern Workplace and Automation:
- Defines and completes project tasks, including scripting, related to workplace automation, leveraging Intune, SharePoint, Viva, Microsoft Fabric (PowerApps, Power Automate, Power Platform), etc.
- Responsible for designing, creating, and managing automated workflows to streamline
- client and internal business processes.
- Develops custom business applications using Power Apps in alignment with client/internal requirements.
- Creating interactive reports and dashboards with Power BI for data visualization.
- Successfully ties together multiple data sets from various sources, including the development of custom connectors for third-party or in-house APIs.
- Develops and presents proofs of concepts to project stakeholders.
- Utilizes Power Virtual Agents to create AI-powered chatbots and virtual assistants to function in accordance with client/scope parameters, including those related to data security and other governance requirements.
- Provides technical support and maintenance for Power Platform environments.
- Acts as project lead for assigned projects within the Modern Workplace + Automation focus area, directing others in completing project tasks according to project scopes; working with Project Managers or Sales to resolve potential/actual risks; and otherwise ensuring the successful delivery of services.
- Acts as a mentor to help develop the skillsets of Project Engineers and others, developing and delivering trainings; assisting on completion of project tasks; and otherwise helping support the success of other team members.
- May be responsible for developing and delivering effective customer or internal workshops/bootcamp sessions related to Modern Workplace and Automation, independently or in coordination with others as assigned.
- Completes additional, related responsibilities as assigned.
- Complies with all company policies, client security policies, and maintains strict confidentiality.
Required Skills
- Strong proficiency in developing solutions with Power Apps, Power Automate, and Power Virtual Agents.
- Significant experience developing within Canvas Apps, Model-Driven apps, and Power Apps Portals, as well as apps in Dataverse for Teams.
- Experience developing custom connectors against third-party or in-house APIs to successfully integrate data
- Experience developing bots in Power Virtual Agents (Bot Framework, Q&A maker is a plus)
- Experience developing, integrating, and extending Dynamics 365 apps
- Experience with CoPilot Studio
- Previous Office365 migration experience (both hybrid and cloud only) desired, as well as advanced Office365 administration and troubleshooting experience
- Microsoft certifications highly desired, and will be required for continued employment. The following certifications in particular are a plus: PL 200 – Microsoft Power Platform Functional Consultant; PL 400 – Microsoft Power Platform Developer; PL 600 – Microsoft Power Platform Solution Architect!
- Proficiency in Windows Server (all versions) and workstation implementation, administration, and troubleshooting
- Strong proficiency in Exchange (all versions/Online preferred), Hyper-V, Active Directory, and Powershell/VBS, SharePoint, and Teams.
- Working knowledge of Teams Voice, Skype for Business, Viva, and Office 365 strongly preferred. Proficiency with Teams as a Platform and limitations of Dataverse for Teams highly desired.
- Working knowledge of Intune policy management, including implementation experience. AutoPilot roll-outs and Apple Business Manager knowledge preferred.
- Strong proficiency in public cloud and virtualization technologies preferred: Azure, Office 365 & HyperV
- Utilization of Migration tools such as (ForensIT, Azure Migrate, BitTitan, Cloudiway, MoveriO, Sharegate, SPMT)
- Functional knowledge of Security and Identity Management, Okta, Public Key Infrastructure, SQL Server, or Linux/Unix/RedHat a plus!
If interested reach out to Kevin Donovan via email at kevin.donovan@talentinternational.com