Project Support Officer

The Opportunity

Our client is a local City Council looking to onboard a Project Officer to assist with ensuring the quality of retrieval, entry and configuration of historic waste management data into the councils ERP software

1-month initial contract with further 3-month extension, offering an hourly rate of $45.73 + superannuation based out of Melbourne’s Bayside district within a hybrid environment.

Responsibilities will include:

• Lead the processing of CRMs, work orders and associated Waste & Recycling

services in OneCouncil related to customer bin requests for FOGO, Refuse and

Recycling waste streams.

• Lead the retrieval of historic waste management plans, and configure plan

specifications into OneCouncil

• Support the Provision of Kerbside Collection Services specification of bins and

services to residents and integration into the Service Management Module

• Provide administrative support to the residential bin services team by retrieving

work orders for bin upgrades, downgrades, removals and issues, and updating

inventory, and property records post-completion.

• Provide administrative support for the set-up, data entry and configuration of the

service management module for all waste and recycling services.

• Provide training and support to the residential bin services team in the adoption

of the Service Management Module.

Key skills required:

• Experience responding to and processing customer requests or delivering support
• online or over the phone, or similar work that required interpreting and allocating
• service requests (e.g. work in operations, customer service) is highly regarded.
• Experience in Local Government or waste management is desirable but not essential
• Strong data management and quality background
• Strong communication

APPLY

Submit your resume, or for further information please contact Liam.Lasslett@talentinternational.com or Shelley.Harrison@TalentInternational.com for more information!