Service Delivery Analyst (Level 1/2)

  • Australia
  • Perth
  • Contract
  • AU$45 - AU$50 per hour

Opportunity
Are you a sports fan? Would your dream be to combine your day job with your passion for Australia’s leading game by supporting technology and infrastructure at matches!?

This is a 6-month contract on offer with the potential to convert to permanent based in Melbourne’s inner bayside suburbs.

Hourly rate expected is $45 – $50 hourly + Superannuation.

Role
Working with a nationally distributed team with 1-2 others in Melbourne, you’ll be providing Level 1, Level 2, and hands-on troubleshooting and support of Windows 11, O365, Audio Visual and third-party networking, peripherals.

This is a role where you’ll be supporting the business and matches at Tier-2 venues during the peak match-season. As such you need to be willing to work every other weekend (ad-hoc as required) with generous mid-week time in lieu. Some interstate travel may be involved at times.

You’ll be working with a number of internal stakeholders, sponsors, national broadcasters and third-party providers.

This role would suit a mature, experienced candidate who has progressed from Level 1/2 and desktop to business troubleshooting and systems administration. Willingness to be hands-on and wear multiple hats is required.

Requirements

  • 3-5 years’ experience in infrastructure support and systems administration within a Microsoft environment
  • Level 1 & 2 support and troubleshooting – ability to wear multiple hats
  • Excellent communication skills and ability to work with third parties, sponsor, network broadcasters
  • Ability to work well under pressure, remain calm and professional at all times
  • Bachelor’s degree and tertiary qualifications in Information Technology
  • Experience supporting Windows 10, O365, Audio Visual, Telephony, Networks
  • Experienced with logging, incident management tools (eg Sumo Logic, PagerDuty)
  • Ability to work weekends during peak match season
  • Friendly, outgoing, easy-going personality who works well with a range of people and supportive team player

APPLY
Samuel.beckett@talentinternational.com

*Please note we are expecting high demand for this role, only shortlisted candidates will be contacted

Apply now

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