Service Designer

  • Australia
  • Melbourne
  • Contract
  • AU$800 - AU$850 per day
  • Contract until end of October 2025 – Government Department
  • CBD Location – Working from Home
  • Salesforce Implementation

The role

This Government Department is seeking an experienced Service Designer to help design and translate the digital strategy into an operational product for a large IT System Implementation.

Key Responsibilities

  • Ensure the new IT System fits the purposes of government department
  • Translates the digital strategy into a strategic architectural roadmap
  • Provides a strong central digital policy coordination point
  • Supports the government to assure and leverage its digital investments
  • Lead the digital capability uplift of the new system

Essential skills:

  • Min 5 years of experience working as a Service Designer
  • Experience in identifying and implementing lean UX/UI sketching, prototyping, architecting including process improvement
  • Demonstrated application of human-centred design methods
  • Prior Salesforce experience highly regarded
  • Demonstrated experience with Web Content Accessibility Guidelines (WCAG)
  • A strategic outlook and ability to operationalise a strategic vision
  • Excellent stakeholder engagement skills

What’s in it for you:

  • Contract until end of October 2025 – Government Department
  • CBD Location – Working from Home
  • Salesforce Implementation

Should you wish to discuss the opportunity in further detail please contact Sarah Jordan on 9236 7765 or apply now to secure an interview.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.