Technical Delivery Manager

  • Australia
  • Brisbane
  • Contract
  • AU$1050 - AU$1214 per day

We are currently looking for a Technical Delivery Manager is to provide senior technical assistance to a range of ICT Service Management Projects for a large state government client for a 12 month contract based in Brisbane CBD.

Key tasks / responsibilities:
The Technical Delivery Manager role facilitates projects and activities in the areas of; architecting, designing and delivery of solutions in alignment to Department patterns; provisioning pre-production and production environments; and aiding projects and activities through ICT related governance gates including Go Live activities. A Technical Delivery Manager will typically perform and demonstrate the following attributes:

  • Leads and contributes the development of designs in specific infrastructure or functional areas. Ensures that appropriate tools and methods are available, understood and employed in architecture development.
  • Within a change programme, leads the preparation of technical plans, their delivery and, in liaison with operational areas and project staff, ensures that appropriate technical resources are made available and validated.
  • Provides advice on technical aspects of solution development and integration (including requests for changes, deviations from specifications, etc.) and ensures that relevant technical strategies, policies, standards and practices (including security) are applied correctly.
  • Values specialist expertise and capitalises on the knowledge and skills of others within the organisation. Contributes own expertise to achieve outcomes for the business unit.
  • Builds and sustains positive relationship with team members, stakeholders and clients and is responsive to changes in client and stakeholder needs and expectations.
  • Confidently presents messages in a clear, concise, and articulate manner. Focuses on key points and uses appropriate, unambiguous language. Selects the most appropriate medium for conveying information and structures written and oral communication to ensure clarity.
  • Building product roadmaps, requirements collection and release planning and scheduling for core product development.
  • Architecture, design, delivery and retirement of Application Programming Interfaces (APIs), Application Development Frameworks, championing maintainability, portability, reusability, testability, optimum abstraction, ease of use, optimum packaging and backward compatibility in the design.
  • Monitoring applications and middleware development landscape to gain knowledge and understanding of currently emerging technologies, architectural paradigms, patterns, and principles.
  • Using appropriate tools, including logical models of components and interfaces, to design and contribute to the development of reusable solution architecture including producing detailed component specifications, documentation, use case examples and samples.
  • Undertake analysis for preparing comprehensive proposals for management outlining the technical viability of proposals for product development, identifying potential problems, and proposing alternative effective solutions.
  • Lead the activities in the delivery of products, including monitoring performance, providing advice, guidance and assisting in the formulation of solutions to complex system and programming problems associated with business systems or departmental application development frameworks.

Demonstrated high level of experience with the following:

  • Large and complex ServiceNow architecture, administration, development, implementations, enhancements, maintenance and integrations and data management.
  • ServiceNow scripting and automation, including Business Rules, UI Actions, Client Scripts, and Workflow Design.
  • ITIL and IT Service Management.

Demonstrated experience with compiled, scripting or query languages, including one or more of the following:

  • ASP.NET
  • .Net Core
  • SQL Server
  • Angular
  • React
  • C#
  • Microsoft TFS/Azure DevOps
  • JavaScript
  • Glide
  • HTML and CSS
  • PowerShell
  • Microsoft Azure knowledge using components like Azure functions and Azure app services.

Demonstrated experience with Microsoft centric cloud technologies including:

  • Azure services (e.g. SQL PaaS, IaaS, Express Route, AAD, etc.) and/or
  • Office O365 related services and products (E.g. Dynamics 365, Teams, Power Platform, etc.)
  • Any Microsoft on-premises technologies (e.g. Active Directory, SCCM, SCOM, etc.) would be an advantage

Mandatory requirements:

  • Currently hold or held ServiceNow Admin Certification (or higher)
  • At least 3 years of hands-on experience in ServiceNow development, (e.g. ITSM, ITSM Pro, ITOM modules)
  • Currently hold or held ITIL Practitioner Certification (or higher)

If of interest, please apply now to have your profile reviewed or contact mats.rorvik@talentinternational.com with an updated CV and I’ll be in touch.

Apply now

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