Training Implementation Officer (OneCouncil)
The opportunity
Our client is a government organisation in the south eastern suburbs. They have a great opportunity for a Training Implementation Officer for a TechnologyOne / OneCouncil implementation project.
- 3 months initial contract starting ASAP, potential for extensions
- Hourly rate of $59.58 plus super
- Hybrid work from home, minimum 2 days per week onsite
The role
As the One Council Training Implementation Officer is responsible for designing, developing, and implementing a comprehensive training program to support the OneCouncil initiative. Responsibilities will include but are not limited to:
- Develop a comprehensive training approach for the OneCouncil program, ensuring it aligns with the desired program outcomes and meets the training need of all stakeholders
- Use the ADDIE model framework to plan, design, deliver and review the training program
- Ensure training content is relevant, engaging, and incorporates best practices in adult learning and organisational development to maximise knowledge retention and learning satisfaction
- Regularly review and update training materials to reflect organisational changes and evolving best practices
- Work closely with relevant Project teams and subject matter experts to conduct training needs assessments to identify learning gaps and develop training solutions to meet specific needs and learning styles
- Align training implementation approach with our current organisation practices in learning and change management
- Act as a point of contact for employees and leaders seeking information or support regarding the OneCouncil training program
- Coordinate and facilitate training sessions, workshops, and courses for staff at various levels across the organisation
- Utilise a range of training delivery methods, including e-learning, Instructor-led training (classroom & virtual), and blended learning, to maximise engagement and knowledge retention
- Design and lead Train the Trainer training sessions to selected subject matter experts to enable them to train other staff
- Monitor and evaluate the effectiveness of One Council training programs through feedback, assessments and performance metrics, and make necessary adjustments to improve outcomes
- Work closely with the program change management team to ensure training initiatives support overall change management efforts and contribute to a smooth transition to One Council
- Develop and implement feedback mechanisms to measure training effectiveness and participant satisfaction
- Ensure all training documentation complies with the organisation’s standards and is readily accessible for audit and reference
About you
To be successful in this role you will need:
- Certificate IV Workplace Training and Assessment or a similar professional qualification
- Demonstrated experience in leading the development and successful implementation of training programs for an IT Transformation Program, such as ERP or CRM implementation
- Experience with OneCouncil or TechOne will be highly regarded
- Experience in change management within a government or public sector environment
- Knowledge and experience in developing plans based on recommendations and requirements, providing necessary guidance to the project
- Expertise in training delivery (e.g., Train the Trainer, hybrid models) and evaluation for successful outcomes
- Experience in analysing data from multiple sources to conduct training needs analysis and make recommendations
- Effective written and verbal communication skills, capable of explaining complex concepts in a clear and concise manner
- Strong and engaging facilitation skills in presenting and delivering coaching and training to large groups
- Available to start at relatively short notice – aiming for a December start
Please note that if successful, you will need to undergo a police check, and hold a valid employee grade Working With Childrens Check (WWCC).
Apply:
Please submit your resume ASAP. For more information, please call Jarrodd on 0438 661 623 or email jarrodd.edwards@talentinternational.com.