The Role
Join government client as a Customer Service Officer for an intial 3 month contract with a potential to extend / go permenant. The few areas you will be exposed to and trained with this organisation which are customer service front counter, concierge, license testing officer and computer testing officer.

Responsibilities:

• Provide outstanding customer service to all.
• Demonstrate meticulous attention to detail in all interactions and administrative tasks
• Collaborate effectively with team members to achieve shared goals
• Maintain a positive and proactive approach to problem-solving and customer support

About You:

• 2+ years of customer service experience
• Strong interpersonal and communication skills
• Ability to remain composed under pressure
• Attention to detail and accuracy
• Full licence required.

Apply now or email Ahmad at ahmad.jahfar@talentinternational.com

• 24 month initial engagement with the potential view to extend
• Must be an Australian Citizen – Potential pathway to NV1 clearance
• 2 days WFH

This Federal government department is currently on the lookout for an experienced Senior Networking Engineer/Specialist. You will be working across a portfolio of projects and responsible for technical performance, sustainment and enhancements of one or more operational software-based systems.

Responsibilities:

• Perform system design, maintenance and support tasks throughout the system life cycle
• Apply Systems Engineering and specialist expertise in the areas of planning, design, acquisition, and implementation of new systems and upgrades to existing systems
• Manage the technology chance process, ensuring effective configuration management and change control is put in place
• Identify, manage and track risks associated to the program of work

Requirements:

• A degree in Engineering or Information Technology from an Australian tertiary institution or certified equivalent qualification (for overseas qualifications)
• A sound understanding of and demonstrated experience applying Systems Engineering practices throughout the SDLC and system management processes
• Extensive experience in the design, development, testing and implementation of robust and reliable software systems. This includes the over-arching aspects of quality assurance and configuration management
• Experience in designing, maintaining and supporting management systems: N-tier architectures and distributed systems, Real-time systems, Message handling, and Internet technologies (Highly Desirable)
• Must be an Australian Citizen

If you would like to know more information please call Sean Mantri on 0420 425 141 / sean.mantri@talentinternational.com or hit Apply Now

• Initial 6 month contract (likely to extend)
• Sydney CBD Fringe location (WFH flexiblity 2-3 days per week)
• $10 per day staff parking
• Flexible daily rate on offer – starting at $850/day

A leading Entertainment organisation is seeking a highly motivated and experienced Program Controls Lead to join their dynamic team and contribute to a significant transformation and regulatory program. This role will be pivotal in ensuring the successful delivery of the program, focusing on governance, risk management, and reporting.

Key Responsibilities:

• Governance and Risk Management: Oversee and maintain program governance frameworks, including risk management, issue tracking, and change control.
• Program Controls: Implement and manage program controls, ensuring adherence to project methodologies and standards.
• Reporting: Prepare regular progress reports and key performance indicators (KPIs) to stakeholders, preparing assurance packs and audit preparation
• Stakeholder Management: Build and maintain strong relationships with key stakeholders, including project sponsors, program managers, and team members.
• Document Management: Manage and maintain project documentation and ensure compliance with regulatory requirements.
• Tool Utilization: Leverage enterprise project management tools (EPPM) to track progress and manage risks.

Key Requirements:

• Risk and Assurance expereince
• Proven experience in program controls and governance.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficiency in EPPM tools
• Experience in a regulated industry is highly desirable.

What’s in it for you?:

• Competitive daily rate and $10 per day staff parking
• Flexible work arrangements – WFH 2-3 days per week
• Opportunity for longevity
• Opportunities for professional development and career growth
• A collaborative and supportive work environment

If this role sounds like you, please APPLY NOW or email your CV to Angus.bick@talentinternational.com

Our Client is a leading Bank. They seek a skilled and driven Business Data Analyst on an initial 12 Month Contract. This role will be working on a Privacy and Records Management Program. This role is based in Sydney CBD, NSW 2000 and requires mandatory three days in the office. The daily rate on offer is highly competitive and offers a range from $900 – $1050 + Super per day.

The Business Data Analyst will focus on a records management and privacy program within the organisation. In this role, you will play a crucial part in ensuring data privacy security, work with customer records and customer data. You will leverage Data Analysis to identify risks, trends, and anomalies within data assets.

To be successful in this role, you must have previous experience with some of the following:

• Privacy Experience.
• Data Purging Experience.
• Customer Data Experience.
• Records management experience.

Key Responsibilities of the role include but are not limited to:

• Analyse large datasets to identify gaps in data, what should be retained and what should be deleted.
• Review data lineage, analysis of upstream and downstream data.
• Assist in implementing and maintain data privacy policies and procedures.
• Identifying data taxonomy to ensure compliance with data records.

• 3 Year Fixed Term Contract / Senior Management Role
• Eastern Suburb / Hybrid Work / 2 – 3 Days on Site
• Amazing Environment and Culture

Are you ready to lead a key infrastructure transformation in the academic sector? Talent International is searching for a visionary Senior Manager to oversee Compute and Storage Infrastructure operations at a prestigious organisation in Melbourne.

As the Senior Manager, you will:

• Lead, mentor, and inspire a large team of professionals to provide excellent Compute and Storage Infrastructure services.
• Collaborate with stakeholders to understand and meet university-wide IT needs.
• Strategically plan and allocate resources for efficient ICT system support.
• Lead complex projects and transformation initiatives.
• Provide strategic advice and implement best practices for IT governance.
• Drive the ongoing transformation of compute and storage capabilities, ensuring compliance and integrating with other technologies to enhance customer outcomes.

What You’ll Bring:

• Postgraduate qualifications or extensive leadership experience in IT management.
• Proven track record in leading and developing high-performing teams.
• Strong stakeholder management, negotiation, and problem-solving skills.
• Excellent communication and analytical abilities.
• Strong understanding of IT infrastructure, data management, and cybersecurity
• Strong understanding of virtualization technologies (e.g VMWare, Nutanix), containerization tools, network architecture, storage, and compute technologies.

What’s in It for You?

• Lead a dynamic, talented team and manage a significant budget.
• Influence and shape major initiatives in a leading educational institute.
• Benefit from a flexible working arrangement, including potential international travel.

Additional Requirements:

• National Police Record Check.
• Flexibility for additional hours during peak periods.

If this role interests, hit “APPLY”. Or if you wish to find out any more information, please feel free to reach out to Ronald Tran Ronald.Tran@talentinternational.com

Join a leading initiative aimed at improving healthcare outcomes through digital innovation. We are seeking a Project Director to assist in driving critical projects that enhance service delivery and foster trusted partnerships.

About the Role
The purpose of this role is to lead the Fee for Service (FFS) project, focusing on overhauling the current operating model. Key objectives include:

• Development of New Business Processes: Create and implement end-to-end FFS business support processes and templates, integrating workflow automation tools for a seamless customer experience.
• Enhancement of Administrative Efficiency: Streamline FFS administration functions, including timesheet recording, costing, invoicing, and supplier reconciliation.
• Resource Consolidation: Unify existing FFS business support resources into a centralized team for comprehensive support.

Mandatory Qualifications/Requirements:

• While not mandatory, project management qualifications are highly regarded.

Key Responsibilities:

• Stakeholder Engagement: Demonstrate exceptional interpersonal, negotiation, and communication skills to manage a diverse stakeholder group.
• Vendor Management: Guide vendor activities to ensure alignment with project goals and optimal outcomes.
• Advanced Project Management: Utilize strong problem-solving abilities to sustain project progress under challenging conditions.
• Governance and Reporting: Monitor and report on all aspects of project performance to stakeholders.
• Leadership: Inspire and lead teams within dynamic project environments.
• Adaptability: Familiarity with ICT project methodologies, along with the ability to adapt to specific in-house processes.

Application Requirements:

To assess your suitability, please provide:

• Your current CV or resume.
• A cover letter or short statement (maximum 1 page) outlining your relevant experience and skills.

Working Conditions:

• This is a full-time role, requiring on-site presence at Fortitude Valley for 8-10 hours per day, 5 days a week, unless otherwise agreed.

Additional Information:

• Reasonable travel may be required.
• An open ‘C’ class driver’s licence is desirable.

Job Title: ITIL IT Asset Management Specialist

Day Rate: $650 + GST

Duration: 12 months

Start: ASAP

Description:

This role is for a skilled ITIL IT Asset Management Specialist, to manage the life-cycle of IT assets. The ideal candidate will possess a deep understanding of ITIL principles, especially related to asset management. Responsibilities include implementing and maintaining efficient asset management processes, ensuring compliance with organizational policies, optimizing asset utilization, and reducing unnecessary costs. This role demands a keen eye for detail, strong analytical abilities, and effective collaboration with diverse stakeholders across the organization.

Must have skills:

• 8+yrs experience in ITIL
• 4+yrs experience in ITAM
• Proficiency in ServiceNow software
• Proficiency in ITAM tools
• Experience in Project Manamegent, understanding of hardware and software asset life-cycles

Talent International

We are working with a major Queensland State Government department looking to hire a Senior Deployment Officer.

Scope of Position

The Deployment Officer will be part of a multifunctional team within the Vendor Delivery Team with oversight from the Technical Delivery Group. The role will be focused on implementing and upgrading critical Systems from windows server 2012.

We also encourage flexible working arrangements and support remote working.

YOU WILL Deploy and configure software application changes for supported computer systems and investigate, analyse and resolve system issues that occur in lower and production environments.

YOU WILL Provide high-level technical advice and guidance, planning and coordination assistance to projects, vendors and other business units for software application changes for supported computer systems.

YOU WILL Maintain software configuration items for supported computer systems in a configuration management database.

YOU WILL Provide technical leadership and mentoring and assist with cross-skilling and knowledge sharing initiatives within the team.

Criteria for success

At least 10 years experience in large scale enterprise ICT environments and experience with operating system platform upgrades.

Extensive experience with Microsoft Windows Server 2012, 2019 administration and configuration including:

Windows scripting (PowerShell)

Microsoft Active Directory administration

Microsoft IIS

Microsoft SQL Server 2012, 2019 database administration

Application deployment and configuration

Experience with Linux / Unix operating systems including

Shell Scripting

Application deployment and configuration

Docker Containers & Kubernetes Orchestration

Experience with deployment automation tools and pipelines

Azure DevOps Pipelines

Octopus Deploy / Buildmaster

Deployment Process Automation

ProGet Package Management

Experience with programming and scripting languages

SQL and TSQL

XML, YMAL, JSON

Perl, Python, PhP

PowerShell, Linux Shell scripting

Enterprise ICT experience including

Working in agile / Scrum teams

ITIL and ICT governance processes

Experience with Azure DevOps or JIRA

About Talent

Talent has redefined the contractor experience.

Access our Digital Portal – Electronic paperwork / online timesheets & expenses

Earn loyalty points redeemable for gifts / rewards / benefits

FREE access to 25000+ online skills and development courses

Networking and social events regularly hosted by our awesome Talent team

If you wish to join us and begin your Talent International experience

click APPLY NOW or call Gary Murray

M 0437769041

E gary.murray@talentinternational.com

The position of Lead XR Unity Developer will report directly to the Emerging Technologies Lead.

As the lead XR developer, you will develop mobile applications (iOS & Android), utilising your expertise in Unity 3D, C#, 3D math, and related technologies. You will help source vital information and modify code to fit XR (AR/VR/MR) UX and UI best practices. Additionally, you should stay updated on new technologies and processes, contribute to setting new standards, and provide input on development patterns to expedite and simplify feature implementation.

The position responsibilities are:
* Define and build Unity 3D native applications, in collaboration with team members for new application features, identifying and fixing application bottlenecks, maintaining the core code and updating applications published and its customers to deliver business value and efficiencies
* Work closely with the relevant design teams to source key information and adapt code to align with the specified XR (AR/VR/MR) user experience (UX) and user interface (UI) best practices/guidelines
* Facilitate discussions and participate in development scrums with relevant stakeholders to make deliberate development decisions and to translate any given user-experience journey and intuitive user interface into functional software
* Deliver conceptual designs, rapid prototyping and full development of Unity 3D based apps by developing an understanding of the customer by focussing on customer and business goals using agile ways of working
* Provide insights and oversee the design and animation teams on emerging hardware, platforms and techniques on how other customers interact with services and their behaviour.

Criteria:
– Demonstrated 5 – 10 years’ experience of Unity, C#, 3D Maths, and associated technologies
– Strong 3D math skills and C# object-oriented programming and scripting language skills.
– Proven skills in C#, C++ and Unity3D with strong coding standards
– Strong understanding of UX design process and experience working with UX design team and/or development team

Please note this role is based in Brisbane.

If you are interested in applying, please use the button below or alternatively email your CV to brid.coughlan@talentinternational.com

Opportunity for a Senior Manager – Accounting Policy Advisory with NSW Government!

Talent International is actively recruiting for a Senior Manager – Accounting Policy Advisory for a respected NSW Government client based in Sydney. This 5-month contract role offers the chance to work at the heart of financial governance with potential for extension.

Role Overview:

• Location: Sydney, NSW
• Contract Length: 5 months, with a possibility of extension
• Hours: Max 8 hours per day / 40 hours per week

Role Purpose: This critical role focuses on delivering technical accounting advice, ensuring adherence to compliance standards, and aligning financial policies and governance across a large Cluster. You’ll work closely with diverse teams and senior executives to drive excellence in accounting practices and financial management.

Key Accountabilities:

• Lead the implementation of new and revised standards and policies to ensure compliance across Agencies.
• Maintain integrity in accounting principles and ensure decisions are well-documented across a complex Cluster.
• Collaborate with cross-functional teams to analyze complex transactions.
• Develop transactions in compliance with standard policies and effective financial controls.
• Offer expert technical accounting advice to executives for compliant financial management.
• Deliver training and lead workshops on both new and existing accounting standards.
• Exemplify leadership behaviors to drive outcomes for clients, communities, and teams.

Essential Requirements:

• Relevant tertiary qualifications or equivalent professional experience in accounting

Why Join Us? This position is ideal for experienced professionals eager to make a significant impact within government finance. As part of Talent International, you’ll receive unparalleled support, a dynamic work environment, and an opportunity to work with a prestigious client.

If you’re ready to bring your expertise to an influential role, APPLY NOW with your resume in MS Word format. For more details, reach out to Uvez Ahmed at 02 8240 9596 or via email at uvez.ahmed@talentinternational.com for a confidential discussion.

Seize the opportunity to shape financial governance. Apply today!

About the Role:
We are looking for a skilled and experienced Monitoring Specialist to lead a strategic transition and oversee critical monitoring, automation, developer, and testing tools within our organization. This is a hands-on technical role with a focus on the seamless migration, installation, and optimization of essential toolsets. As the Monitoring Specialist, you will ensure the efficiency, stability, and scalability of these systems while supporting internal operations with minimal disruption. You’ll work closely with internal and external teams, providing technical leadership in managing and enhancing our tool ecosystem.

Key Responsibilities:

• Tool Transition and Migration: Lead the smooth transition of monitoring and automation tools from the incumbent provider to internal operations, managing documentation, configuration, and risk.
• Monitoring Tools Management: Ensure continuous real-time monitoring of infrastructure and applications, customizing dashboards and alerts to maintain high system performance.
• Automation Tools Management: Oversee the installation and optimization of automation tools (e.g., Ansible, Puppet, Chef), reducing manual efforts and enhancing efficiency.
• Tool Optimization and Continuous Improvement: Regularly review and optimize tools for security, scalability, and alignment with business needs, staying up-to-date with the latest technology.
• Incident Management and Troubleshooting: Act as the lead for resolving tool-related incidents, performing root cause analysis and collaborating with infrastructure and development teams.

Qualifications (Must-Have):

• Australian citizenship with active security clearance.
• Minimum of 3 years’ experience in managing monitoring, automation, and developer tools in large-scale enterprise environments.
• Demonstrated experience leading transitions from external service providers to internal teams.
• Proficiency with tools such as Nagios, Zabbix, Datadog, Prometheus, Ansible, Jenkins, and Git.

Qualifications (Preferred):

• Expertise in setting up monitoring dashboards and alerts.
• Proficiency in scripting languages (e.g., Python, Bash, PowerShell) for automation.
• Strong understanding of IT infrastructure and monitoring processes.
• Familiarity with CI/CD pipelines and DevOps practices in agile environments.

Apply now or call Luther Borgas on 03 9236 7755 or by email at luther.borgas@talentinternational.com

We are seeking a proactive and experienced Senior Business Analyst to join our team on a 12-month daily rate contract, focusing on the Financial Crimes Program. This role is pivotal in supporting the Business Analyst Chapter to deliver and execute our Delivery & Transformation Program of work. You will drive discovery and deliver processes, ensuring complex process design and compliance management are effectively managed.

Key Responsibilities:

• Discovery & Delivery: Lead and participate in the discovery and delivery phased of the Financial Crimes Program or work with a focus on the Customer Risk Assessment (CRA) Stream.
• Technical Team Communication: Facilitate effective communication between business stakeholder and technical teams by leveraging delivery tools such as Jira and confluence. Ensure clear articulation and documentation or business and testing requirements, fostering collaboration with technical teams to achieve alignment.
• Workshop Facilitation: Plan, run and document workshops to gather requirements, validate processes, and ensure stakeholder alignment on project goals.
• End to end leadership: Lead end to end project pieces within the Financial Crimes Program, from initial discovery through to final delivery, ensuring all aspects are managed effectively.
• Stakeholder Management & Communication: You will collaborate with and be able to influence a wide range of stakeholders and be able to communicate with people at all levels.
• Process Design & Continuous Improvement: Design and optimise complex business processes to ensure compliance and operational efficiency, aligning with the program’s objectives. Also be able to identify opportunities for process improvement, driving initiatives that enhance efficiency, effectiveness, and compliance

Key Selection Criteria:

• years of experience as a senior Business Analyst, with a strong focus on Financial Crimes & Customer Risk Assessment. Strong understanding of regulatory requirements and compliance standards.
• Demonstrated ability to lead end to end pieces of work and work autonomously with minimal supervision.
• Demonstrated ability to hit the ground running and deliver results in a fast-paced environment, ability to quickly adapt to new environments and challenges.
• Strong presentation & stakeholder management skills – comfortable with talking and presenting to multiple types of stakeholders including collaborating with a diverse group of stakeholders, including compliance, legal, technology and business teams
• Analytical mindset with a keen attention to detail and problem-solving capabilities, with the ability to interpret data and support root cause analysis.
• Strong process design and optimisation skills

How to Apply:

To learn more, click “Apply for this job” or reach out to David Reynolds via email at

david.reynolds@talentinternational.com

For a full list of available positions, visit our website at www.talentinternational.com.