Our Client

Our client is a federal department which leads Australia’s National Intelligence Community (NIC), which brings together ten agencies to protect and enhance Australia’s security, prosperity and sovereignty. A key component of this role is to ensure the NIC forms an agile, integrated and data-driven intelligence enterprise that can meet the challenges presented by Australia’s evolving strategic and security environment. Our leadership is focused on championing collaboration and collective action

The Role

The business analyst bridges the gap between business requirements and the technical solution. They accelerate transformations by liaising with stakeholders to understand business needs, analysing the gap between current state and the proposed solution as well as the resulting next steps to meet the identified gap

Key responsibilities will include:

• * Engage stakeholders through interviews and workshops to gather functional and non-functional requirements.
  * Collaborate with stakeholders to prioritise requirements based on business goals and objectives.
  * Current state analysis and identification of opportunities for improvement.
  * Collaborate with stakeholders to identify options, potential benefits, and success criteria.
  * Documentation of the proposed technical solution(s) and evaluation of the gaps between the current and future state.
  * Documentation of next steps required to address the gap.
  * Facilitate decision making process and where applicable, define the scope, change initiatives and complexity.
  * Where applicable, generate cost estimates of initiatives considering number of resources required, duration of activities and contingency.

Skills and Experience

• * Business analytical role with preferable experience in a program or project involving cross-functional collaboration where there is some complexity and ambiguity.
  * Project management and reporting ability, delivering results within a budget and timeline.
  * Written and oral communication skills.
  * Planning skills to manage and prioritise activities to meet deadlines.
  * Facilitate meetings to drive collaboration and drive decision making.
  * Focus on the customer, understanding both business and technical context.
  * Ability to thrive under pressure and manage multiple projects concurrently.

It is a requirement of this position that the successful candidate must be an Australian Citizen and eligible to obtain a Baseline security clearance.

Applications

To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Vamshi Krishna on 02 6285 3500 or email Vamshi.Krishna@talentinternational.com.

EL1 SAS Administrator

Surry Hills

12 Months Contract

Talent International is working in partnership with a federal government organisation to assist in sourcing an experienced ‘SAS Administrator’.

Key Responsibilities:

• Administer and maintain the SAS Viya environment, including installation, configuration, and upgrades of SAS software.
• Configure system settings, data sources, and workflows to optimise performance requirements.
• Monitor system health and activity logs, identifying and troubleshooting any potential issues
• Manage Role based access using identity federation (preferably OAuth /OpenID Connect) within SAS Viya platform adhering to security best practices and standards.
• Oversee the integration of various data sources into the SAS environment.
• Ensure data quality, consistency, and availability for analytics and reporting purposes.
• Develop and maintain ETL processes to support data analytics initiatives.
• Provide technical support to SAS users, addressing and resolving issues promptly.
• Troubleshoot and resolve system and application problems related to the SAS environment.
• Collaborate with IT and other departments to resolve hardware, software, and network issues affecting the SAS platform.
• Develop and maintain comprehensive documentation for SAS administration, including procedures, guidelines, and best practices.
• Provide training and support to users and team members on SAS tools and functionalities.
• Conduct workshops and training sessions to enhance the SAS skills of the team and users.

Key Criteria:

• 3+ years of experience with implementing, administering SAS environments, especially Viya platform, products, architecture and supporting technologies.
• Fundamental understanding of SAS Visual Investigator, architecture and implementation best practices
• Excellent analytical and problem-solving skills.
• Good knowledge of relational and NoSQL databases, scripting languages, REST APIs and cloud computing technologies.
• Strong knowledge of Identity and Access Management, Data Security and Backup/Recovery procedures for SAS Viya.
• Familiarity with Kubernetes including deployments and services.
• MUST have Australian Citizenship to apply.

If you would be interested in this role please submit your cover letter & CV in Word format only by clicking the “APPLY NOW” button below or anna.au@talentinternational.com

Our Client

Our client is a key government agency in a large-scale portfolio designed to bring together Australia’s law enforcement, national and transport security, and multicultural affairs. They provide the central coordination, strategy, and policy in relation to cyber security and infrastructure resilience, immigration and border security, counterterrorism, protection of sovereignty and citizenship.

The Role

Our client is seeking the engagement of an experienced Business Analyst to undertake strategic business and policy analysis in order to drive forward a key capability platform. The successful candidate will be essential to the delivery of new and enhanced systems and technology that supports our client’s core business.

Key responsibilities will include:

• Strategic business and policy analysis and mapping to inform future business planning and design
• Gap analysis to determine if existing capabilities meet future visualisation capability
• Development of innovative solutions to business challenges
• Definition and documentation of new business practices and processes
• Organisation and facilitation of workshops to extract business requirements
• Modelling and mapping of business processes

Skills and Experience

• Proven working experience as a Business Analyst
• Ability to produce business requirements documentation
• Experience in Agile delivery methodologies

It is a requirement of this position that the successful candidate must be an Australian Citizen and hold a current Baseline security clearance.

Applications

To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Vamshi Krishna on 02 6285 3500 or email Vamshi.Krishna@talentinternational.com.

Our Client

Our client is a federal department which is instrumental in the development and implementation of policies and programs to ensure Australia’s farming, fisheries, food, and forestry industries remain sustainable, profitable, and competitive, and supports the sustainable and productive use of water resources. They employ approximately 5000 staff across offices, airports, mail centres, shipping ports, laboratories and abattoirs in capital cities, regional centres, and rural communities nationwide.

The Role

An experienced Business Analyst is sought to support a data maturity project within our client’s data and analytics centre. Working in close collaboration with the Program Manager as part of the transformation taskforce, the Business Analyst will develop the maturity project to ensure delivery of advanced analytics products and high-quality data that can be transformed into information to improve risk identification, management, and decision-making capabilities.

Key responsibilities will include:

• Undertake business analysis to identify and plan deliverables and outcomes
• Stakeholder engagement, with a focus on managing relationships to ensure delivery of project objectives
• Engagement with business stakeholders to understand business needs and document business and information architecture
• Contribute to process improvements to transform data maturity towards an enterprise capability
• Provide direction to stakeholders regarding the transformation of data capabilities
• Align project to whole of government strategies and initiatives

Skills and Experience

• Experience in business analysis and enterprise transformation/data projects within government settings
• Experience in stakeholder engagement, requirements elicitation and management of work packages
• Ability to develop project documentation and reporting
• Experience building and maintaining effective stakeholder relationships
• Ability to meet deadlines in an Agile environment
• Relevant qualifications in Business Analysts and/or comparable industry experience in data and analytics environments

It is a requirement of this position that the successful candidate must be an Australian Citizen and eligible to obtain a Baseline security clearance.

Applications

To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Vamshi Krishna on 02 6285 3500 or email Vamshi.Krishna@talentinternational.com.

Our Client

Our client is a unique government agency which works closely with a range of national and international partners to create connections and gather information to protect Australia from serious threats. They deliver information-sharing solutions at the state, territory, and federal levels to ensure that essential information is available to all law enforcement agencies across Australia.

Location: ACT (Onsite only)

It is a requirement of this position that the successful candidate must hold a current NV1 security clearance or higher.

About The Role

The Delivery Manager reporting directly to the Program Manager and Program Director regarding solutions and delivery of large-scale ICT application development projects.

The Delivery Manager will:

• Liaising between the Program’s senior management and delivery teams to ensure releases are in line with the Program’s schedule and deliverables

• Providing input into the Program Management Plan and the development of program increments and associated schedules

• Providing leadership and direction to a release train and ensuring employees maintain a high-level of specialist, professional and/or technical expertise through coaching and training, and implementing and promoting a climate of change and continuous improvement

Skills and Experience:

• Demonstrated success and experience managing large complex ICT application development projects following agile principles and ‘scrum’ methods (over 5 years’ experience).

• Demonstrated ability to proactively identify and manage project risks, and troubleshoot project issues

• Knowledge and experience applying agile delivery principles and practices.

• Relevant ICT qualifications and/or industry certifications

Applications

To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Sanat Anmadwar on email Sanat.Anmadwar@talentinternational.com

Our Client

Our client is a unique government agency which works closely with a range of national and international partners to create connections and gather information to protect Australia from serious threats. They deliver information-sharing solutions at the state, territory, and federal levels to ensure that essential information is available to all law enforcement agencies across Australia.

Location: ACT (Onsite only)

It is a requirement of this position that the successful candidate must hold a current NV1 security clearance or higher.

About The Role

Our client is seeking a skilled Cloud Engineer to deliver essential cloud capabilities, with a focus on M365, Azure, and Fabric, in alignment with the ACSC Essential 8. The successful candidate will be a cloud subject matter expert with a proven track record in the delivery of cloud capability and sufficient Commonwealth Security experience to assist with accreditation and incident response.

The Senior Cloud Engineer will:

• Provide technical expertise to ensure continued operation of a range of cloud platforms
• Ensure current and future business requirements are met
• Foster strong working relationships with internal and external stakeholders
• Ensure currency and sustainability of cloud platforms
• Deliver cloud and platform outcomes

The successful candidate will be required to participate in the Cloud Operations on-call roster.

Skills and Experience:

• Broad knowledge and technical skills in contemporary Cloud domains
• Strong skills in enterprise Cloud environments, with emphasis on Azure, M365 and Fabric
• Experience integrating Cloud capabilities in a multi-vendor environment
• Ability to undertake administration of secure cloud environments in compliance with the Essential 8 and ISM
• Ability to translate business requirements into technical capabilities
• Tertiary ICT qualifications and/or equivalent industry experience

Applications

To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Sanat Anmadwar on email Sanat.Anmadwar@talentinternational.com

Join this prestigious University as a Project Manager within their Digital Products Portfolio and take responsibility for the responsible for delivery of initiatives and projects varying in size and complexity.

In this newly created role, you’ll oversee scope, schedule, and budget, responding swiftly to any deviations with effective change management. Your responsibilities will include risk identification and mitigation, ensuring proactive solutions and timely escalations to keep projects on track.

Key Activities

• Oversee the implementation, enhancement, and process improvement of digital application projects, ensuring they deliver value within budget, schedule, and quality specifications
• Establish, maintain, and monitor project baselines, including scope, schedule, and budget
• Manage and collaborate with external consultants and vendors to leverage specialist knowledge, capability, and components for project delivery
• Develop, track and maintain project-based records and reports, and present them to managing and governing bodies as required
• Ensure and embed transparency in work status and achievements with internal and external stakeholders
• Work collaboratively with the team, key stakeholders, and other technology areas/functions to support the team in meeting delivery expectations
• Work closely with other Project Managers and Iteration Managers to synchronise work and teams across large delivery initiatives and business changes

Skills & Experience:

• Previous experience as a Project Manager in large, complex organisations deliverying software using iterative/agile frameworks, practices, and delivery metrics
• Ability to manage medium to large enterprise application and process improvement projects
• Solid understanding of digital technologies, including but not limited to Salesforce CRM, Adobe Commerce/Magento, Salesforce Marketing Cloud, and Event Management tools
• Demonstrated ability to work with clients and stakeholders through the full project lifecycle
• Exceptional communication skills, with extensive experience in creating and facilitating agile ceremonies
• Strong commercial acumen, particularly in vendor management, with the ability to drive successful outcomes in complex environments
• Previous experience in working with teams to manage large and diverse stakeholder groups at all levels
• Experience in the Higher Education sector is highly regarded

Apply now to secure your interview, or for a confidential discussion, contact Samantha Hogan on 9236 7786.

The opportunity
Our client is a large federal government agency. They have multiple great opportunities for APS6 Data Analysts to join a large data analytics and business intelligence team on a long term program of work.

• Richmond or Geelong based, hybrid work from home
• Great rates negotiable, 12 months initial contract plus future extensions
• Federal government role – must have Australian Citizenship

The role
As an APS6 Data Analyst, you will join a team that develops, governs, and maintains an enterprise data warehouse, as well as the reporting platforms and production content. They design and build Business Intelligence (BI) interventions and prototype analytic solutions and reports, identifying trends and drivers of performance. Your responsibilities may include but are not limited to:

• Understand the strategy and the changing needs of the organisation. Capture business requirements and underlying data and reporting needs
• Translate subject-matter expert and stakeholder discussion into data and reporting products and insights
• Translate key data insights into value adding products for stakeholders
• Articulate complex information into simple messages that can be consumed by key stakeholders with varied levels of data literacy
• Design and build reports, dashboards and data products that support business processes and deliver business insight
• Drive best practice across the Analytics Chapter to ensure consistent analytics methodology and approach
• Mentoring and leading of junior analysts

About you

To be considered for these roles you will need:

• Strong experience as a Data Analyst
• Strong ability to design and build reports, dashboards and data products that support business processes and deliver business insights
• Demonstrated ability to translate key data insights into value adding products
• Experience working in an industrialised cloud Data Lake and/or EDW environment
• Strong programming experience (SAS, SQL, Python, R, etc)
• Excellent communication skills, the ability to engage with stakeholders, and the ability to simplify complex concepts for stakeholders with varied levels of data literacy
• Process Mapping skills, with the ability to translate discussion into data flows and process documentation

Please note that our client is a federal government department and they can only consider applicants who are Australian Citizens.

Apply:
Please submit your resume ASAP. For more information, please contact jarrodd.edwards@talentinternational.com.

• 12 months + 6 months
• Canberra Location
• Must be an Australian Citizen

Our Client

This government agency is a service provider, responsible for providing and funding a range of support services to thousands of individuals across Australia. With multiple locations across Canberra, and nationwide, the organisation seeks only the most skilled and professional individuals to assist them in developing programs, policies and initiatives that will improve the quality of life for vulnerable Australians.

The Role

Our client is seeking the engagement of a skilled Data Analyst to join their analytics team responsible for the development and maintenance of an enterprise data warehouse as well as the design and build of Business Intelligence interventions. The Data Analyst will provide essential subject matter expertise, supporting the development of analytics solutions and reports that will identify trends and drivers of performance.

Key responsibilities will include:

• Capturing of business requirements and underlying data and reporting needs
• Translation of SME and stakeholder discussions into data and reporting products
• Translation of key data insights into value adding products for stakeholders
• Articulating complex information into simple messages for stakeholders at all levels of data literacy
• Design and build of reports, dashboard, and data products to deliver key business insights
• Drive analytics best practice

Skills and Experience

• Ability to translate data insights into products
• High level analytical and evaluation skills
• Strong programming experience – SAS, SQL etc.
• Experience working in an industrialised cloud Data Lake and/or EDW environment
• Ability to translate discussion into data flows and process documentation

It is a requirement of this position that the successful candidate must be an Australian Citizen and eligible to obtain a Baseline security clearance.

Applications
To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Jaela Smith on 02 6129 6302 or email jaela.smith@talentinternational.com.

The opportunity
Our client is a large federal government agency. They have a great opportunity for an EL1 SAS Administrator with experience in administrating SAS Viya to join on a long term program of work.

• Richmond or Geelong based, hybrid work from home
• Great rates negotiable, 12 months initial contract plus future extensions
• Federal government role – must have Australian Citizenship

The role
As an EL1 SAS Administrator, you will be responsible for the installation, configuration, administration and support of SAS Viya environments. You work closely with investigators, analysts, and other IT professionals to ensure optimal performance and user experience. Your responsibilities may include but are not limited to:

• Administer and maintain the SAS Viya environment, including installation, configuration, and upgrades of SAS software
• Configure system settings, data sources, and workflows to optimise performance requirements
• Monitor system health and activity logs, identifying and troubleshooting any potential issues
• Manage Role based access using identity federation (preferably OAuth /OpenID Connect) within SAS Viya platform adhering to security best practices and standards
• Oversee the integration of various data sources into the SAS environment
• Ensure data quality, consistency, and availability for analytics and reporting purposes
• Develop and maintain ETL processes to support data analytics initiatives
• Provide technical support to SAS users, addressing and resolving issues promptly
• Troubleshoot and resolve system and application problems related to the SAS environment
• Collaborate with IT and other departments to resolve hardware, software, and network issues affecting the SAS platform
• Develop and maintain comprehensive documentation for SAS administration, including procedures, guidelines, and best practices
• Provide training and support to users and team members on SAS tools and functionalities
• Conduct workshops and training sessions to enhance the SAS skills of the team and users

About you
To be considered for these roles you will need:

• experience with implementing, administering SAS environments, especially Viya platform, products, architecture and supporting technologies
• Fundamental understanding of SAS Visual Investigator, architecture and implementation best practices
• knowledge of relational and NoSQL databases, scripting languages, REST APIs and cloud computing technologies
• Strong knowledge of Identity and Access Management, Data Security and Backup/Recovery procedures for SAS Viya
• Familiarity with Kubernetes including deployments and services
• Relevant certifications in SAS administration and data analytics, experience with OpenSearch and Amazon EKS, and experience implementing security best practices for SAS Viya environment are all highly desirable

Please note that our client is a federal government department and they can only consider applicants who are Australian Citizens.

Apply:
Please submit your resume ASAP. For more information, please contact jarrodd.edwards@talentinternational.com.

• Permanent Career Opportunity
• Sydney CBD Location
• WFH (working from home) flexibility 2-3 days per week and flexible hours also
• Extensive employee benefits such as a free daily meal, discounts to award winning restaurants and hotels, etc.
• Work across a diverse client base with a wide variety of complex and interesting ER matters
• Great opportunity for someone to utilise their employment law experience in a different capacity
• Join a highly qualified team of ER and IR professionals
• Newly created permanent position due to team growth
• Competitive salary on offer ($149,500 + 10% yearly incentive bonus)

Our dedicated client, a leading entertainment organisation, is seeking an Employee Relations Specialist to join their team permanently. This is a newly created position due to extensive growth in the business. Our client is located in Sydney CBD, with the option to go to the office 2-3 days per week.

In this role:

• The comprehensive management of intricate high-risk cases will be carried out.
• Private workplace inquiries pertaining to team member grievances and disciplinary issues, including those involving harassment and discrimination, will be executed.
• Aid will be provided in negotiations, the bargaining process, and the delivery of Enterprise agreements.
• Assistance will be given to the ER Manager in recognising and implementing strategies for ongoing enhancement of people practices and risk mitigation.
• Specialised advice on policies, procedures, employment risks, and other intricate employment-related issues will be offered to stakeholders.

About you:

• Extensive experience in Employee Relations (ER) within a dynamic and intricate organisational setting.
• Thorough knowledge of workplace legislations, regulations, and Awards.
• Experience in Enterprise Agreements and Enterprise Bargaining
• Proficiency in handling highly confidential information and personal matters with professionalism.
• Substantial experience in case management, conducting investigations, and a deep understanding of stringent Service Level Agreements (SLAs)
• Be a mentor to Junior Advisors

What’s in it for you?

• Free daily meals with a new buffet menu every day
• Opportunity to join a high performing team, and make a real impact on the compliance strategy of a large, dynamic organisation
• Discounts to award winning hotel and restaurants
• Extremely flexible working arrangement, no mandated days in the office
• The ability to work autonomously and take your work and run with it!

If this role sounds like you, please APPLY NOW! Or alternatively if you would like to hear more please reach out to angus.bick@talentinternational.com

Talent International are currently recruiting experienced Senior Case Officer (Contact center based role) to work for an Australian federal government client based in Sydney CBD. This position is a 12 month contract with the view to possibly extend. This position is equivalent to Federal Government EL1 level so will be paying a daily rate between $500-600 per day plus superannuation.

About The Role

We are seeking a compassionate and skilled Case Officer with excellent customer service skills to join our clients Technology Facilitated Abuse support service. In this role, you will provide crucial assistance to victim-survivors and frontline workers who support them, addressing a variety of inquiries through inbound and outbound calls, webforms, and emails.

Key Responsibilities

• Assess and respond to complex and often confronting inquiries, providing trauma-informed support and guidance.
• Offer step-by-step advice on navigating online and digital technologies related to technology-facilitated abuse.
• Develop expertise in technology misuse and its impact on individuals, particularly within the context of domestic and family violence.
• Contribute to the development and refinement of team SOPs, templates, and processes.
• Collaborate internally and with other divisions, such as Investigations, to ensure comprehensive support.
• Provide insights to leadership on service delivery and support continuous improvement.
• Practice self-care and promote team wellbeing, ensuring a supportive and resilient work environment.
• Build and maintain strong relationships with stakeholders to enhance service effectiveness.

Essential Requirements:

• Experience in contact centre operations or similar support environments, providing sensitive and complex support.
• Professional qualifications or credentials in social work, counselling, mental health support, or related fields.

• Demonstrate excellent interpersonal and organizational skills with sound judgment.
• Communicate effectively and persuasively, both verbally and in writing.
• Understand organizational objectives and link them to broader government goals.
• Solve problems creatively and manage risks proactively.

• Take responsibility for meeting objectives and progressing work.
• Show initiative and respond proactively to client needs.
• Maintain effort and momentum despite challenges or setbacks.
• Support and foster a healthy work environment consistent with APS code of conduct and values.
• Maintain a strong understanding of technology-facilitated abuse and its relation to domestic and family violence.
• Knowledge of technologies used in abuse, including internet and mobile technologies, encryption, social media, and tracking applications.

If you are interested and can demonstrate all the above then please apply now. To apply for this role please send through your resume along with a cover letter outing your experience and addressing the essential requirements. For further information, you may contact Jessica Abboud on 02 8240 9516 for a confidential discussion.