Company

IT Consulting company working with a Federal Government client.

Requirements

• 5+ years of experience in Splunk administration, engineering, or development.
• Must have an Australian Citizenship and Australian Security Clearance (baseline, Nv1, Nv2, PV etc.)
• Experience with ITIL v3 or v4 frameworks and service management processes.
• ITIL & Service Management: Apply ITIL best practices to improve incident, problem, change, and service request management processes.
• Splunk Administration & Engineering: Design, configure, manage, and optimize Splunk environments, including indexing, clustering, dashboards, reports, and alerts.

Interested? Hit APPLY NOW or email your latest CV to josh.dmonte@talentinternational.com

• Government Department – Contract until End of April 2024
• Blackburn Location – Driver’s Licence Required
• 2nd Level IT support

This position requires an experienced and customer focused IT Support Technician to
provide ICT Desktop and iPad rollout support and generalist IT Support assistance across this Government agency.

Key Accountabilities

• Setting up workstations, windows and software
• Support workstation hardware, laptops, desktops, screens, docks
• Roll up iPad devices to staff
• Provide high level of customer service to staff
• Manage and resolve logged requests and incidents

Skills & Competencies

• 1-2 years experience working as an IT Support Technician
• Experience across Windows 7, Windows 8, windows 10, Office 2013, Office 365
• Experience working on an iPad rollout
• Experience in providing onsite, face to face or remote support
• Excellent communication and customer service skills

What’s in it for you:

• Government Agency
• Blackburn Location
• Contract until End of April 2024

Express your interest to Sarah Jordan by clicking the ‘Apply Now’ button below or contact on 9236 7765.