Talent International is currently recruiting for an APS5 Internal Review Officer to work for one of our Federal Government clients based in Parramatta. The position is a 12-month contract role with the possibility of extension. The role pays $55.24/hour + Super.
7.6 hours per day and 38 hours per week
A Work Sample Assessment Case Study is to be completed by each submitted candidate.
The AS5 Review Officer is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position.
It is a team membership position and where required, will perform work that involves team leadership responsibilities requiring the setting of priorities and allocating work to other lower-level team members within a team.
Responsibilities of the role include but are not limited to:
- Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
- Undertaking evidence-based decision-making as prescribed in the NDIS Act, NDIS rules, Operational Guidelines and client policies.
- Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
- Contributing to quality improvement activities to enhance service delivery practices, processes and systems.
Required Skills:
- Communication Skills: Ability to work effectively with participants to gather information and inform them about decisions, reviews, and the appeals process.
- Analytical Skills: Capability to undertake evidence-based decision-making as per regulations and policies.
- Time Management: Skill in monitoring and managing caseloads to ensure internal reviews are completed within specified timeframes.
- Quality Improvement: Capacity to contribute to quality improvement activities aimed at enhancing service delivery practices, processes, and systems.
If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmed@talentinternational.com for a confidential discussion.