Job Opportunity: Sales Support Officer (Temporary to Permanent)

Talent International is currently recruiting for a Sales Support Officer to join our direct client based in Matraville, supporting Northern Sites. This is a 2-3-month contract role with the potential to go permanent, offering $44 – $50 per hour + Super.

Hours:

• 7.6 hours per day / 38 hours per week
• Flexible working hours between 7 am – 5 pm (standard 8 am – 4 pm)

About the Role:
As a Sales Support Officer, you will report initially to the Head of Sales, supporting the sales team in administrative and transactional tasks. This role is an excellent opportunity for someone with a background in customer service, financial transactions, and data entry.

Key Responsibilities:

• Provide transactional and administrative support to the sales team.
• Manage financial transactions such as purchase orders, invoicing, and receipting.
• Data entry and CRM management (Opus, Payway, Plotbox training provided).
• Assist with booking and confirming sales appointments and handling phone calls/messages.
• Support with calendar appointments and qualifying customers as needed.
• General record keeping and finalizing paperwork.
• Provide customer service support by responding to messages and queries.

Skills & Qualifications:

• Strong administrative skills, including requisition requests and invoice processing.
• Experience with CRM and payment systems (or ability to learn quickly).
• Customer service experience, including phone communication and appointment booking.
• Excellent computer skills (Microsoft Suite, especially Excel).
• Strong communication skills for customer and internal interaction.
• Positive, can-do attitude with a respectful and calm nature.
• C Class Drivers License required (travel between sites may be necessary for permanent roles).
• TechOne experience is a bonus!

Future Prospects:
This is a temporary position with a permanent role expected to be advertised soon. If the role suits, you may apply for the permanent opportunity.

If you are interested, APPLY NOW by submitting your resume in MS Word Format. For further information, contact Uvez Ahmed at 02 8240 9596 or uvez.ahmed@talentinternational.com for a confidential discussion.

Job Opportunity: Sales Support Officer (Temporary to Permanent)

Talent International is currently recruiting for a Sales Support Officer to join our direct client based in Sutherland, supporting Eastern and Sutherland Sites. This is a 2-3-month contract role with the potential to go permanent, offering $44 – $50 per hour + Super.

Hours:

• 7.6 hours per day / 38 hours per week
• Flexible working hours between 7 am – 5 pm (standard 8 am – 4 pm)

About the Role:
As a Sales Support Officer, you will report initially to the Head of Sales, supporting the sales team in administrative and transactional tasks. This role is an excellent opportunity for someone with a background in customer service, financial transactions, and data entry.

Key Responsibilities:

• Provide transactional and administrative support to the sales team.
• Manage financial transactions such as purchase orders, invoicing, and receipting.
• Data entry and CRM management (Opus, Payway, Plotbox training provided).
• Assist with booking and confirming sales appointments and handling phone calls/messages.
• Support with calendar appointments and qualifying customers as needed.
• General record keeping and finalizing paperwork.
• Provide customer service support by responding to messages and queries.

Skills & Qualifications:

• Strong administrative skills, including requisition requests and invoice processing.
• Experience with CRM and payment systems (or ability to learn quickly).
• Customer service experience, including phone communication and appointment booking.
• Excellent computer skills (Microsoft Suite, especially Excel).
• Strong communication skills for customer and internal interaction.
• Positive, can-do attitude with a respectful and calm nature.
• C Class Drivers License required (travel between sites may be necessary for permanent roles).
• TechOne experience is a bonus!

Future Prospects:
This is a temporary position with a permanent role expected to be advertised soon. If the role suits, you may apply for the permanent opportunity.

If you are interested, APPLY NOW by submitting your resume in MS Word Format. For further information, contact Uvez Ahmed at 02 8240 9596 or uvez.ahmed@talentinternational.com for a confidential discussion.

A well-known loyalty platform is seeking a CIAM (Customer Identify and Access Management) Product Owner to join their team on an initial twelve month contract.

You will have ownership and responsibility for their new CIAM platform which covers over ten million members. You will drive the implementation of this new platform along with setting the CIAM strategy and roadmap. Working closely with their cyber, marketing and other support teams, you will ensure compliance and access controls are in place and align with industry standards, data protection laws and best practice and manage future releases and added functionality to the platform.

To be successful in this role you will need:

• Tertiary qualifications and/or relevant industry certifications
• Strong CIAM knowledge and experience gained within large, complex environments
• Proven experience working as a Product Owner with strong business analysis skills
• Demonstrated knowledge of industry best practice and regulatory frameworks such as GDPR, CCPA and other data protection laws
• Exceptional communication skills coupled with superior stakeholder engagement skills

This is a Sydney-based role which requires you in the office 50% of the time.

An attractive daily rate is on offer for the right candidate. To be considered for this exciting opportunity, please apply online now.

Job Description: CRM Business Analyst (Salesforce Sales Cloud Specialist)

Location: Sydney

Contract Duration: 6 months (with the possibility of extension)

Eligibility: Must be an Australian citizen

About the Client: We are collaborating with a leading aerospace and information security company seeking a highly skilled CRM Business Analyst. This role is essential in spearheading the implementation of a new Salesforce CRM system, specifically utilizing Salesforce Sales Cloud, which will streamline processes across various business units and enhance overall operational efficiency.

Role Overview:

As the CRM Business Analyst with a focus on Salesforce Sales Cloud, you will be responsible for the complete lifecycle of the CRM implementation project. This includes assessing business needs, defining system requirements, and ensuring the successful deployment and integration of the Salesforce platform. Your expertise will not only guide the implementation but also help optimize the system for future growth.

Key Responsibilities:

Stakeholder Engagement: Collaborate closely with cross-functional teams and key stakeholders to gather detailed requirements specific to Salesforce Sales Cloud. This includes understanding sales processes, customer interactions, and data management needs.

Process Mapping and Analysis: Conduct thorough analyses of current sales processes and workflows to identify gaps and opportunities for improvement within the Salesforce ecosystem. Develop and present business cases for enhancements that align with strategic goals.

Integration Management: Oversee the integration of Salesforce Sales Cloud with other critical business applications (e.g., ERP systems, marketing automation tools) to ensure a seamless data flow and comprehensive view of customer interactions.

User Training and Support: Design and deliver training programs tailored to various user groups, ensuring that all team members are equipped to effectively use Salesforce Sales Cloud. Provide ongoing support to address user questions and troubleshoot issues.

Performance Measurement: Establish key performance indicators (KPIs) to measure the success of the Salesforce implementation. Continuously monitor system performance and user feedback to identify areas for improvement.

Qualifications:

Experience: A minimum of 10 years in business analysis, with at least 5 years dedicated to CRM projects, specifically focused on Salesforce Sales Cloud implementations.

Salesforce Expertise: Extensive experience in Salesforce Sales Cloud, including hands-on implementation and configuration. A Salesforce certification (such as Salesforce Administrator or Salesforce Sales Cloud Consultant) is highly desirable.

Integration Knowledge: Proven track record in managing systems integration projects, particularly involving Salesforce and other business applications. Experience with APIs and middleware solutions is a plus.

Analytical Skills: Strong analytical capabilities with the ability to translate complex business needs into actionable technical requirements within Salesforce.

Communication Skills: Exceptional verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.

Work Environment:

Initially, you will need to work in the office to facilitate collaboration and rapid project onboarding. As you settle into the role, a hybrid work model will be adopted, allowing for 3 days in-office and 2 days remote work.

Job Title: IBM Informix Developer

Location: Sydney, Australia (Hybrid)

Contract Type: Contract – (12-month contract, likely extension)

Start Date: Immediate

About the Company:

Our client are a global consultancy partnering with an global conglomerate focused on transportation, e-commerce, and business services. We are seeking skilled professionals to join the team in delivering high-quality solutions.

Role Overview:

We are looking for an experienced IBM Informix Developer with expertise in IBM Informix 4GL and Informix DB. The successful candidate will work collaboratively within a team of three full-time employees (FTE) to deliver project objectives and meet client needs.

Key Responsibilities:

Develop and maintain applications using IBM Informix 4GL and Informix DB.
Collaborate with team members to design, implement, and test software solutions.
Participate in the full software development lifecycle, from requirements gathering to deployment.
Utilize the provided Work Breakdown Structure (WBS) to plan and execute project tasks.
Troubleshoot and resolve issues related to Informix databases and applications.
Ensure adherence to best practices in coding and documentation.

Qualifications:

Proficiency in IBM Informix 4GL and Informix DB.
Strong analytical and problem-solving skills.
Ability to work effectively in a team environment.
Excellent communication skills, both written and verbal.
Experience in similar roles within the consultancy or software development industry is a plus.

Working Hours:

36-40 hours per week

Why Join Us?

This is an exciting opportunity to work with a global consultancy on impactful projects in a dynamic environment. If you are ready to take the next step in your career and contribute to innovative solutions, we want to hear from you!

Title: Procurement Operations Support Officer
Day rate: $400/day
Duration: 3 months (potential for extension)
Location: Mascot, Sydney (WFH Hybrid)

Description:

• You will be tasked with supporting the Procurement Digital Platform, iBuy
• You will assist users within the organisation, as well as external suppliers
• you will work collaboratively with all parts of the business to support the efficient and effective delivery of the Procurement and Contract Management processes

Responsibility:

• Provide support, address queries, and resolve issues related to the organisation’s Procurement Digital Platform and processes, focusing on compliant and efficient procurement activities, particularly in guided buying and procure to pay.
• Raise ServiceNow tickets for unresolved issues experienced by end users across iBuy
• Support includes all Ariba modules, such as Guided Buying, Buying & Invoicing, Contract Management, and Procure to Pay.
• Collaborate with cross-functional teams to achieve positive procurement outcomes, ensure compliance with processes (including payment timelines), and deliver excellent customer service

Requirements:

• Knowledge of Ariba Procure to Pay, Contract Management modules, and Supplier Enablement
• Experience in an operations customer-facing role with demonstrated stakeholder engagement
• Strong verbal and written communication skills
• Proven problem-solving abilities

If you are interested and meet the requirements, Apply Now !

A leading global IT consultancy is seeking a Technical Support Engineer to provide on-site IT support for a major client. This is an initial 6-month contract (maternity leave cover), with the possibility of extending to 12 months.

Key Responsibilities:

• Primarily working at the tech bar, providing on-site Desktop Support.
• Assisting users experiencing issues with devices in a client-facing role.
• Collaborating with a small team of 3, including one other person from the consultancy and a new team member joining soon.

Skills and Experience Required:

• Strong customer service skills.
• Proficiency in desktop troubleshooting, particularly with Windows and Office365.
• Experience with device imaging and re-imaging.
• Asset management experience (desirable).
• Ability to support meeting room technology (desirable).

If you have the skills to excel in a customer-facing support role and are looking for a contract opportunity with potential for extension, this could be the perfect fit.

Location: On-site with some flexibility.
Duration: 6-month contract with likely extension to 12 months.
Start Date: ASAP.

If this sounds of interest to you apply now!

Our client:

Our client is transforming how customers engage with the programmatic advertising technology industry. We’re seeking a results-driven Agency Sales Manager to join our client’s fast growing team.

Your Role:

• Develop and execute a Go-To-Market strategy for Australia in collaboration with the APAC Head of Sales.
• Build and maintain strong relationships with agencies and brands, driving new business growth.
• Collaborate with our global teams to achieve sales targets, leveraging programmatic expertise.
• Thrive in a hybrid work environment and will be comfortable leading client meetings both F2F and virtually.
• You will be attending webinars and events as part of your sales efforts, colloabating with marketing teams to leverage contacts.

What We’re Looking For:

• 2-4 years in digital media sales, with strong knowledge of the Australian advertising landscape.
• Experience in programmatic or display advertising and AdTech.
• Proven success in brand-agency/advertiser relationship, as well as business development experience.
• Collaborative, analytical, and passionate about sales and programmatic advertising technology.
• Must have independent agency contacts

Here’s what our client is offering:

• Hybrid flexible working culture
• Join a growing organisation with global influence and reach
• Uncapped bonus potential with no sales targets threshold
• WFH and hybrid working structure
• Monthly Internet Reimbursement

Please apply now for immediate consideration.

APS6 Fraud Investigator x3 | Federal Government | Surry Hills

12-Month Contract | $60.26/hour + Super | Possible Extension

Talent International is currently recruiting for APS6 Fraud Investigators to join one of our Federal Government clients in Surry Hills. This is a 12-month contract role, with the potential for extension, offering an excellent opportunity to work in a dynamic and impactful environment.

Key Details:

• Pay Rate: $60.26/hour + Super
• Hours: 7.6 hours/day, 38 hours/week

Role Overview:
The APS6 Fraud Investigator is responsible for complex and sensitive investigations, guided by relevant legislation, policies, and standards. Under limited direction, the investigator will lead and manage workflows, set priorities, and provide detailed operational, technical, and policy advice. The role also involves strategic planning and project management to support the client’s objectives.

Key Responsibilities:

• Conduct complex criminal investigations following Australian Government Investigation Standards (AGIS) and internal processes.
• Perform interviews, collect and manage evidential material, prepare affidavits, and compile statements.
• Prepare briefs of evidence for agencies such as the Australian Federal Police and the Commonwealth Director of Public Prosecutions.
• Provide evidence in criminal and civil courts as a client representative.
• Analyze and report information, assist with administrative duties, and manage project work.
• Engage in discussions with the client’s staff, partner agencies, NDIS participants, and third parties.
• Support the execution of search warrants, which may involve domestic air travel and working extended hours, including overnight stays.

Key Skills & Qualifications:

• Expertise in statement taking and interviewing techniques.
• Proficiency in brief preparation and building comprehensive investigation plans.
• Strong risk management capabilities.
• Cert IV in Government Investigations or equivalent qualification.
• Experience in a law enforcement or investigative role.

Desirable Qualifications:

• Traditional law enforcement background.
• Recognized investigative qualifications.

If you are ready to take on this exciting opportunity, please APPLY NOW by submitting your resume in MS Word Format. For more details, contact Uvez Ahmed at 02 8240 9596 or email uvez.ahmed@talentinternational.com for a confidential discussion.

Take the next step in your career with this crucial role in fraud investigation!

• Permanent Career Opportunity
• St George region of Sydney office location (on site 5 days / week)

We are seeking an experienced Estimator to join our client’s team, specialising in commercial construction. This is a fantastic opportunity to join a business in it’s growth phase, with high value projects secured. You will be responsible for managing the tender process from start to finish, delivering accurate and detailed cost estimates.

Key Responsibilities:

• Prepare Winning Tenders: Develop comprehensive tender submissions for commercial, industrial, government, and council projects.
• Analyse Projects Deeply: Assess project requirements, scope, and timelines to create accurate and competitive estimates.
• Collaborate for Success: Work closely with relevant stakeholders to ensure all costs are factored in.
• Stay Ahead of the Curve: Monitor market trends, material costs, and industry developments to inform pricing strategies.

What We’re Seeking:

• Proven Experience: Demonstrated track record as an Estimator in the commercial construction sector
• Tender Expertise: Proven ability to manage and win tender submissions for projects.
• Analytical Skills: Strong analytical skills and meticulous attention to detail.
• Communication Prowess: Excellent communication and stakeholder management abilities.
• Autonomous Drive: Ability to work independently and take initiative within a growing team.

This is an exciting opportunity to be a part of a growing business, bringing your expertise and experience to contribute to their success.

If this role sounds like you, please APPLY NOW! Or email your CV to Sophia.parrelli@talentinternational.com

As an IT infrastructure support, you should possess strong technical expertise, a solid understanding of business operations, and effective communication skills to identify issues and articulate solutions. You will need to be customer-focused and patient when interacting with challenging users and various personnel. In this role, you will collaborate closely with the Infrastructure lead to ensure the uptime of business systems and coordinate ticketing with our applications department.

Ressponsibilities include:

• Serve as the primary point of contact for all IT help requests, promptly troubleshooting level 1/2 IT issues with minimal disruption to the business
• Assist the Infrastructure lead with business-as-usual (BAU) activities and daily support tasks.
• Be proactive in seeking clarification and asking questions when uncertain, and strive to become a subject matter expert on BAU responsibilities.
• Collaborate with users to identify the nature of their problems and determine the appropriate course of action, escalating unresolved issues to higher-level support when necessary.
• Clearly convey technical issues, follow-up actions, and resolutions to relevant stakeholders, both verbally and in writing.
• Log, update, and track technical issues and requests in the ticketing system, ensuring accurate documentation, diagnosis, investigation, and resolution.
• Install, configure, test, and maintain operating systems, application software, and system management tools.
• Conduct routine maintenance checks to ensure IT systems and operations are running efficiently according to established procedures.

What you will bring:

• Minimum 2 years of experience as a Technical Support or similar role
• Excellent skills in Troubleshooting and Multitasking
• Excellent Customer Services skills
• Excellent verbal and written communication
• Proficiency in Microsoft Server, OS, Office Products
• Proficiency in Freshdesk or similar helpdesk tools
• Experience in Google Workspace

Please Note: To be considered for this role, candidates must hold Australian Permanent Residency or Australian Citizenship.

To hear more please send your resume to Luke.Chamney@talentinternational.com

• Oracle Integration / PaaS Consultant
• $900 per day including super
• Sydney CBD Based
• Hybrid working arrangement

A leading global technology consultancy is looking for an Oracle Integration/PaaS Consultant to join their team on an initial 12 month contract based in Sydney CBD with Hybrid Working. This role involves leading a technical workstream, managing team members from both onshore and offshore, and developing and maintaining integration solutions and custom extensions.

Key Responsibilities:
– Lead a technical team, managing team members across onshore and offshore locations
– Develop technical design solutions for integration and custom extensions
– Build and maintain interfaces for integration solutions within a defined framework
– Troubleshoot and resolve interface issues
– Document integration and custom extension solutions
– Collaborate with cross-functional teams to analyze, design, and implement integration or custom solutions
– Research technological advancements to continuously improve solutions, ensuring alignment with industry and company standards

Key Skills and Experience:
– 10+ years of experience in developing, maintaining, and supporting integration applications (mandatory)
– Experience as a Technical Lead or Integration Lead on Oracle ERP or HCM implementation projects (mandatory)
– Expertise in Oracle Integration Cloud (OIC) for developing integrations with cloud and on-premise applications (mandatory)
– Experience in designing or developing extensions using Oracle VBCS or Oracle APEX (highly desirable)
– Strong understanding of data migration processes and error-handling features in integration solutions
– Hands-on experience with messaging standards such as SOAP, REST, and JSON
– Proficient in using Oracle Adapters (Oracle Apps, JMS, File, FTP, DB, AQ)
– Knowledge of Enterprise RDBMS, ER diagrams, and PLSQL programs
– Proficient in version control (SVN) and continuous integration (Jenkins)
– Understanding of Java/J2EE concepts
– Excellent communication, documentation, and organizational skills
– Strong problem-solving skills with the ability to multitask and meet deadlines

Why Join:
The consultancy is dedicated to putting its people first. They offer competitive remuneration, training, career growth opportunities, and a variety of benefits, including:

– Access to their in-house learning platform
– Educational assistance programs
– Reward and recognition programs
– Novated leasing options
– Health insurance discount programs
– Volunteer days and Emergency Services leave

If you’re looking for a role in a forward-thinking, people-focused company that values growth and innovation, this could be the opportunity for you. Apply now!