Talent has been recognised at the World Employment Confederation awards held in South Africa winning the Trailblazer award. Talent was nominated for this award by RCSA who is a member of the World Employment Confederation. Talent’s nomination focused on their contractor experience program which is multi-award winning within the recruitment industry.

Talent’s contractor experience program supports contractors across all aspects of their wellbeing: professional, intellectual, financial, physical, mental and social. This structure underpins a high-touch recruitment process, which offers a personalised experience at each stage of the contractor journey.

Talent’s contractor NPS score is 80+ which is considered world class.

The Trailblazer Award is dedicated to celebrating a member of WEC National Federations members. The award acknowledges individual companies’ outstanding commitment to innovation, leadership, and the relentless pursuit of progress for the betterment of all. In honouring a member of members with this award, it celebrate their achievements while also providing examples for other HR services companies worldwide.

Speaking on the award win, Talent’s Global CEO, Mark Nielsen, said, “We are incredibly proud to take home this win on the global stage at the World Employment Confederation awards. At Talent, we’re dedicated to enhancing the contractor experience and we are proud to be considered a trailblazer in our industry. Our initiative has garnered industry recognition and received glowing testimonials from contractors, reflecting a level of service that far surpasses the norm. Our investment in our ENGAGE application, dedicated contractor experience managers, and surprise and delight benefits are the reason why we’ve got a world-class NPS score. A huge thank you to WEC and a very big thank you to RCSA and Charles Cameron for nominating Talent.”

Talent’s contractor experience initiative not only redefines the role of contractors within the company but also establishes Talent as a market leader. The innovative approach to enhancing the contractor experience has set a benchmark in the industry, prompting many competitors to adopt similar practices, including the introduction of roles such as the Contractor Experience Manager.

RCSA are members of the World Employment Confederation (WEC) which is comprised of 50 recruitment and staffing federations, similar to RCSA, from across the globe.