Our client is a Tier1 client in Financial Services sector. They are seeking an experienced Senior Business Analyst with a strong background in Record and Privacy Management to join their dynamic team. The ideal candidate will have in-depth knowledge of regulatory compliance, data privacy laws (such as GDPR, CCPA), and records management best practices. As a Senior Business Analyst, you will work closely with stakeholders across multiple departments to evaluate business processes, identify areas for improvement, and ensure the organization is aligned with industry standards and legal requirements regarding data handling and privacy.

Responsibilities:

• Lead the development and implementation of record management policies and procedures.
• Ensure compliance with internal and external regulations regarding data retention, archiving, and destruction.
• Provide subject matter expertise on privacy laws and regulations, including GDPR, CCPA, and other relevant frameworks.
• Conduct privacy impact assessments (PIAs) and manage data protection compliance projects.
• Work with the legal and compliance teams to ensure the organization’s data protection policies are up-to-date and enforceable.
• Monitor privacy risk, propose risk mitigation strategies, and maintain data breach response protocols.
• Lead the analysis of business processes related to data governance, privacy, and records management.
• Gather, document, and validate requirements for new and existing processes, ensuring alignment with business objectives and legal requirements.
• Identify and recommend improvements in workflows, systems, and data management practices.
• Develop and maintain detailed project documentation, including business requirements, functional specifications, and process flows.
• Liaise with cross-functional teams including IT, Legal, Compliance, and Operations to drive projects forward and ensure successful implementation.
• Collaborate with various departments to ensure consistent application of record and privacy management policies.

Requirements:

• 6-8 years of experience as a Senior Business Analyst with a focus on Record / Privacy Management. If not, strong Risk or Regulatory background will be considered.
• Strong knowledge of data protection regulations such as GDPR, CCPA, HIPAA, or equivalent.
• Proven experience in records management, including policy development, implementation, and compliance.
• Demonstrated experience with business process analysis, documentation, and optimization.
• Familiarity with records management software and privacy management tools.
• Certification in Records Management (CRM) or Privacy (CIPP, CIPM) is a plus.

If you think you have above skills and experiences, click ‘Apply’ button or send your resume to alex.nguyen@talentinternational.com

As part of this large Portfolio as a Continuous Improvement/Process Analyst for this leading higher education provider you will work with stakeholders and other business units to assess end to end processes, map them when required, and find optimised solutions for implementation.

Your brand-new role will see you produce business requirements, process documentation and workflows, knowledge articles, risk assessments and presentation packs.

Skills and experience

• Excellent communication, relationship building and negotiation skills with the ability to work collaboratively with academic and professional staff from diverse backgrounds and portfolios to understand the problems and enable finding solutions.
• Outstanding analytical and problem-solving skills and the capacity to develop creative solutions to solve stakeholder needs based on the problem statements whether that is improvement to existing processes.
• Proven experience and expertise in developing process documentation or deep diving into existing process documentation and workflows with the view to formulating solutions for continuous improvement.
• Demonstrated ability to gather, analyse and develop business requirements from a range of clients and stakeholders to deliver business optimisation initiatives.
• Attention to detail whilst working to tight deadlines and or changing direction.

Apply now to secure an interview or contact Dylan Tasker on 9236 7753 for a confidential discussion.

Our Client
This Federal Government department is responsible for support economic growth in Australia through the development of legislation, policies and programmes that enable Australians to start, transition or advance their career. Working in collaboration with industry, they identify skill gaps and generate opportunities for Australians through training and upskilling, offering a world-leading vocational education and training sector that addresses both current and future skill demand.

The role
Working with a multidisciplinary team, the Business Analyst will be responsible for undertaking a range of requirement gathering activities working closely with the product owner and subject matter experts.
The Business Analyst will be involved throughout the development process, from organising and facilitating workshops, creating user profiles and user stories, through to delivering system walkthroughs and user training.
The Business Analyst will also be required to conduct investigations, undertake specialist or technical research and analysis activities, or provide professional advice within an area of specialization based on systems knowledge, policy, and legislation.

As the business analyst you will:

• Demonstrate experience working with complex IT systems undertaking business analysis work, including producing business-focused documentation such as business processes, system use cases, functional specifications, user stories and process flows to assisting product owners/business SME to deliver effective IT systems with a contemporary user experience.
• Have Experience working in an Agile software development team developing artefacts such as business process maps, user stories, wireframes and/or prototypes using DevOps toolsets to manage and allocate work.
• Have Experience working in an Agile software development team developing artefacts such as business process maps, user stories, wireframes and/or prototypes using DevOps toolsets to manage and allocate work.
• Have Experience coordinating and leading consultation with internal and external consultants to elicit user and business requirements.

Skills and experience:

• Expertise in Python, R, SQL, and data visualisation tools such as Power BI
• Excellent ability to present complex data insights to stakeholders and management
• Create detailed and interactive dashboards and reports to convey insights to stakeholders
• Proficiency in tools such as SharePoint, MS Suite and Qualtrics (desirable)

Applications
To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Emma on 02 6129 6307 or email emma.gibbons@talentinternational.com

A BH
Key Criteria

• University degree in Journalism/English/Technical-Writing and/or related technology experience.
• Proven ability to quickly learn and understand complex subject matter.
• Excellent written communication and organisation skills.
• Experience writing briefs and committee papers.
• Willingness to continuously learn and engage with new technology, tools, processes and writing practices.
• Strong time management and attention to detail, with the ability to prioritise workload and manage multiple tasks.
• Proficiency in Microsoft Office Suite.
• Self-motivated, proactive, and able to work both independently and as part of a team.
• Preferred experience working in higher education institutions.

• 6 months + 6 month extension
• Minimum NV1 clearance required – must pass an OSA
• On-site in Canberra
• Undertake complex to very complex systems analysis activities and tasks

Our federal government client is delivering a whole of government federated information sharing environment to provide access to real time intelligence and information across state, territory and federal jurisdictions. The capability is being delivered through a Program team comprised of the multiple government departments in conjunction with agencies at state and territory level.

To support this program of work, we are seeking an experienced Systems Analyst who will develop systems analysis artefacts in consultation with relevant stakeholders and subject matter experts and communicating results to support business decision making

Your duties will also include:

• Examining business problems and determining the requirements for an enhanced or new information system
• Participating and contributing to Program Increment Planning sessions, daily standups and sprint reporting
• Advising stakeholders and colleagues on the choice of techniques, tools and processes required for modelling and analysis activities and tasks
• Applying knowledge of systems analysis methods and techniques, modelling and quality assurance techniques to understand business information system processes and contribute to business outcomes
• Utilising research skills to analyse and articulate features of the Program information system domain within accepted practices

Selection Criteria:

• Demonstrated experience in the development of systems analysis and business analysis artefacts to support software development in a dynamic environment using Agile principles
• Great technical problem-solving skills and experience
• Experience in writing technical documents including detailed system requirements as either system specifications documents or user story format
• Highly developed verbal and written communications skills, including demonstrated ability to maintain productive working relationships and to liaise effectively with senior stakeholders to reach agreement on complex matters

Desirable criteria

• Experience on projects using some or all of Elastic, Kibana, Hbase, Hadoop or Nifi.
• Experience with database technologies including SQL, data mapping and ETL projects

Please contact Emma Gibbons on 02 6129 6307 for more information and to apply.

• 6 months + 12 month extension
• Minimum NV1 clearance required – must pass an OSA
• On-site in Canberra
• Coordinating, analysing, evaluating and documenting business requirements from a variety of sources

Our federal government client is delivering a whole of government federated information sharing environment to provide access to real time intelligence and information across state, territory and federal jurisdictions. The capability is being delivered through a Program team comprised of the multiple government departments in conjunction with agencies at state and territory level.

To support this program of work, we are seeking an experienced Business Analyst who will develop and deliver high quality documentation which may include data models, business process models, business requirements and process design documentation for new and existing systems.

Your duties will also include:

• Identifying, developing and supporting the development of business cases, capability blueprints and concepts of operations, working with a range of stakeholders to ensure alignment with strategic objectives
• Analysing current data flows, information sources, business systems and software products to determine approaches that will improve performance and integrity of the interface between system users, the operating system and applications software
• Exploring all possibilities and designing alternatives to address problems and identify solutions
• Facilitating business requirements workshops to enable the development of innovative solutions to highly complex business issues
• Building and maintaining strong relationships with relevant stakeholders to ensure the project activities and milestones are achieved
• Working collaboratively as a key partner with project delivery managers, project managers, systems developers and the key partners

Selection Criteria:

• Demonstrated experience as a Business Analyst, with a proven ability to deliver very complex business analysis artefacts and deliverables, which may include:
  • Business cases, capability blueprints and concepts of operations
  • High-level and detailed business requirements
  • Business process design documentation, use cases and user scenarios
  • Requirements workshops
• High-level problem-solving skills, including the ability to develop innovative solutions and form sound judgments
• Strong interpersonal skills including the ability to liaise effectively with stakeholders, both verbally and in writing
• Demonstrated ability to cultivate productive working relationships in a dynamic working environment

Please contact Emma Gibbons on 02 6129 6307 for more information and to apply.

A BH
Key Criteria

• University degree in Journalism/English/Technical-Writing and/or related technology experience.
• Proven ability to quickly learn and understand complex subject matter.
• Excellent written communication and organisation skills.
• Experience writing briefs and committee papers.
• Willingness to continuously learn and engage with new technology, tools, processes and writing practices.
• Strong time management and attention to detail, with the ability to prioritise workload and manage multiple tasks.
• Proficiency in Microsoft Office Suite.
• Self-motivated, proactive, and able to work both independently and as part of a team.
• Preferred experience working in higher education institutions.

The opportunity
Our client is a large federal government agency. They have a great opportunity for an APS6 Data Insights & Reporting Officer to join their Office of Agency Accessibility and Inclusion (OAAI) Branch.

• Geelong location, with hybrid work from home
• APS6 level offering $60.26 plus super per hour, 12 months initial contract plus extensions
• Federal government role – must have Australian Citizenship

The role
As an APS6 Data Insights & Reporting Officer, youour responsibilities may include but are not limited to:

• Managing data and reporting insights for the OAAI Branch
• Reviewing data collection, quality and reporting processes for OAAI teams
• Analysing data, identifying trends, patterns, anomalies, and opportunities for improvement
• Analysing intersectionality data and contributing to holistic reporting for the Agency
• Testing insights and codesigning recommendations with OAAI teams
• Engaging other data and reporting functions, sharing information, tools and systems
• Converting information into consumable data for the Agency’s Enterprise Data Warehouse
• Designing, creating and distributing accessible reporting and information

About you
To be considered for this role you will need:

• Previous experience as a data analyst, reporting analyst, or similar
• Advanced Microsoft Excel capability to collect, gather and transform data into useable insights, including visualisation to expand on insights
• Experience with using a range of Microsoft Power applications, Power BI, SQl, etc.
• Ability to effectively liaise with a range of stakeholders to collect data, create and maintain reporting artefacts for senior leaders
• Strong attention to detail in producing reporting artifacts
• Government experience would be ideal

Please note that our client is a federal government department and they can only consider applicants who are Australian Citizens.

Apply:
Please submit your resume ASAP. For more information, please contact bini.james@talentinternational.com.

• 12 month contract
• $850 – 900 per day inc super
• CBD Location / 2 days WFH

About the Role:
We are seeking an experienced Business Analyst for a 12-month contract to join a dynamic team delivering an Identity and Access Management (IAM) solution for a commercial client. The successful candidate will work closely with stakeholders, project managers, and technical teams to gather and analyze business requirements, ensuring that the IAM solution aligns with the client’s security needs and business goals.

In this role, you will facilitate the translation of business requirements into functional specifications, manage stakeholder communications, and support the end-to-end project lifecycle. Your ability to interpret complex business challenges and ensure that the IAM solution provides robust, secure, and user-friendly access control will be crucial to the project’s success.

Key Responsibilities:

• Elicit, document, and analyze business requirements for the IAM solution, ensuring alignment with client objectives.
• Work closely with stakeholders to define and refine project scope, use cases, and business processes.
• Collaborate with technical teams to translate business requirements into functional specifications and solution designs.
• Assist in developing user stories, process flows, and wireframes to support the design and implementation of the IAM solution.
• Conduct gap analysis to identify and address discrepancies between current systems and desired IAM outcomes.
• Facilitate workshops and meetings with stakeholders to validate requirements and provide status updates.
• Assist in the identification and mitigation of project risks related to business requirements and processes.
• Support user acceptance testing (UAT) by developing test cases, coordinating testing efforts, and gathering feedback from stakeholders.
• Provide ongoing support to stakeholders post-implementation, ensuring the IAM solution meets business needs and security standards.
• Document and communicate changes in project requirements and ensure they are reflected in the project plan.
• Collaborate with project managers to track progress, manage timelines, and ensure successful project delivery.

Key Requirements:

• Proven experience as a Business Analyst in technology projects, ideally within Identity and Access Management (IAM) or security-related initiatives.
• Strong understanding of IAM concepts, including identity lifecycle management, access control, single sign-on (SSO), and multi-factor authentication (MFA).
• Experience gathering and analyzing business and functional requirements and translating them into actionable specifications.
• Ability to work closely with technical teams and bridge the gap between business needs and technical implementation.
• Familiarity with IAM platforms such as Okta, Ping Identity, Microsoft Azure AD, or similar technologies is a plus.
• Strong problem-solving skills with a keen attention to detail.
• Excellent communication, facilitation, and stakeholder management skills.
• Proficient in creating process documentation, flowcharts, user stories, and business cases.

Qualifications:

• Minimum of 3-5 years of experience as a Business Analyst in IT or security-focused projects.
• Certification in Business Analysis (e.g., CBAP, CCBA) is preferred but not essential.
• Experience with Agile/Scrum methodologies is highly desirable.

Please contact Tom Circosta or Ziomi Warchalowski on 07 3221 3333 to discuss this role further.

• You can be based in Canberra, Brisbane or Adelaide
• 12 month contracts + extensions
• Multiple positions available at APS5, APS6 and EL1 levels
• Citizenship minimum requirement

Our large federal government client is seeking multiple Systems Analysts at various APS level.

APS 5 – Systems Analyst
As a Systems Analyst, will be responsible for designing and analysing ICT systems and products. You will gather requirements for process improvements and new features by engaging business users and development and testing teams.

APS 6 – Senior Systems Analyst
As a Senior Systems Analyst, you will be responsible for translating business needs into ICT system requirements and specifications for enhancements. This will include designing, analysing and documenting software systems to meet business expectations. You will also be responsible for writing functional specifications from the business requirements.

EL1 – Solution Design Manager
As a Solution Design Manager, you will be responsible for the successful planning and implementation of ICT solutions to support the overall business goals and objectives of the functional area. You will also be responsible for engaging and liaising with the business areas and customers to articulate process improvements and problem resolutions.

Please contact Deep on 02 6129 6300 for more information on any of the roles and also to apply.

The Client & Role:

We’re currently working with an Australian utilities organisation, they are currently looking to bring on a Technical Business Analyst on an initial 6 month contract with the view to extend. As the Technical BA you will be working across their Billing, CRM, Integration and Digital Technology Stream.

The role operates a hybrid work model with three days per week on site and the rate on offer is on a daily basis, up to $850 per day inclusive of super.

Responsibilities:

• Understand and review business requirements and translate these into technical requirements which align to the package (Salesforce, Mulesoft, CTI, Billing, Digital) functionality using best practice.
• Work with Senior Technical Analysts, business SMEs and solution architects to provide high level solutions which meets the business objectives.
• Work closely with Initiative Leads, business stakeholders to elucidate requirements from Feature to EPIC & Stories.
• Practice agile principles to breakdown the holistic business objectives to smaller logical/deliverables chunks.
• Work with Stream Leads and Platform Leads to deliver value quickly to production by reducing the delivery dependencies and have EPICs as technology independent as possible.
• Partner with the Data Management and Analytics Teams to ensure technology solutions adhere to data quality requirements and meet stakeholder reporting objectives.
• Partner with initiative owners to craft user stories with well-defined acceptance criteria in support of agile delivery of technology solutions.
• Provide demonstrations of and documentation for new features in the system/software.
• Develop and provide training materials in conjunction with the Change team.
• Work with teams to analyse business processes, procedures and user requirements in order to establish technical requirements, and ensure systems solutions support the defined scope of business requirements;
• Keep abreast of technical advances and the evolution of best practice in the domain and tech industry
• Adopt and implement innovative practices, tools, and frameworks to deliver better value.

Required Skills & Specialisms:

• Tertiary qualifications in an appropriate technical/professional discipline or equivalent experience
• 3+ years of experience in Business Analyst role or equivalent
• Very good experience in one or more below mentioned systems as analyst
  • CRM
  • Billing
  • Digital Technology
  • Integration
• Experience in using Salesforce capability within large transformation programs, contact centre and or hands on exposure working with websites/portals, APIs/integrations, Data-Lake platforms or concepts
• Participation in delivery of IT projects in a complex environment, for multiple organisations
• Agile software delivery
• Demonstrated capability to fulfil all accountabilities of the role;
• A demonstrated commitment to values-based decision making;
• A collaborative approach with the ability to build effective partnerships within own team, across the organisation and with service providers;
• Strong influencing skills with the ability to listen, understand and modify positions to achieve mutually acceptable outcomes;
• Problem solving and analytical skills covering strategic, technical and complex operational problems in the context of ambiguity and change;
• Demonstrated ability to work unsupervised;
• Demonstrated capability in the implementation and adherence to methodologies and procedures for system life cycles;
• Knowledge of agile software development; and
• A track record in delivering outcomes
• Experience in working in a customer-centric organisation
• Knowledge of the Australian Energy market

If you are a Technical Business Analyst with experience on Billing, CRM, Digital Technology or Integration, apply via the link provided. All questions can be directed to Daniel at daniel.clifford@taleninternational.com following formal application.

• Workforce Management Specialist – Workforce Module Implementation
• Contract Role
• Adelaide based role

The primary purpose of this role is to support the successful implementation of the Dayforce system, with a specific focus on the Workforce Management module. This includes documenting new and reviewing current pay policies, pay codes, and categories, as well as entitlement policies for configuration workbooks based on applicable awards. The role will also involve conducting User Acceptance Testing (UAT) to ensure the system meets business requirements and operates effectively. Additionally, this position will play a crucial role in supporting parallel pay run analysis to validate system accuracy and create comprehensive work instructions for future system users.

Experience and skills we are looking for:

• Knowledge of workforce management practices and familiarity with HR/Payroll systems.
• Interpretation of employment awards, translating complex pay rules into system configurations.
• Detail-oriented with strong analytical skills

If the above role sounds of interest, please click on “Apply Now”, or get in touch with Ivan via E// ivan.aureus@talentinternational.com or you may call (08) 8228 1502 for a confidential chat!