Business Analyst Skills

* Highly skilled in teamwork, communication and problem solving
* Resilient and calm when under time pressure, and open / empathetic during collaborative design tasks
* Able to adapt working style to fit it in with and contribute to a high performing product development team
* Pride in work products and aims to master global best practice
* Experience as an end-to-end project delivery Business Analyst (workshops, design, specification, testing, benefits realisation)
* Experience in a hybrid working environment, and proficient in using online platforms such as Microsoft Teams & SharePoint
* Experience in basic web content management for website content updates and maintenance
* Ability to problem solve to identify and solve the root cause of a problems
* A high level of time management, prioritisation and organisation skills
* Comfortable presenting in Agile meetings, able to estimate sprints and decompose sprints into work packages

Testing Skills

* Develop test plan and detailed test cases using modern collaborative test management tools (JIRA / Xray)
* Execute test cases, analyze track and document results using JIRA
* Defect management, work with developers for resolution of issues
* Extensive experience in the design and testing of modern mobile first web development
* Extensive experience in writing and executing test cases using best practice test management tools (e.g. JIRA with plugins such as Xray)

To apply for this role, applicants must be Australian Permanent Residents or Australian Citizens.

12 months contract plus 6 months extensions.
Ability to obtain NV1
Multiple job locations-ACT, QLD, NSW, SA

Our client
Our client is a national regulator with a mission to foster a world-class aged care sector that protects the rights and improves the wellbeing of older Australians. Their remit includes the approval of service providers for aged care services, accreditation of residential aged care service providers, regulation of aged care workers and volunteers and compliance with standards and obligations.

The Role
The role of the Business Analyst is to support our client by ensuring changes to processes and business support systems have been analysed, opportunities, problems and risks identified, requirements documented, and potential implementation prioritized, and timeframes identified.
This role is vital in ensuring business continuity in parallel with improving processes, technology and implementing legislative changes.

The Business Analyst coordinates and contributes to streams of work associated with the design and development of product configuration, reports, and templates by:

• Conducting interviews and facilitating workshops with business stakeholders and Subject Matter Experts of business processes to baseline any future state changes.
• Defining the opportunities, problems and risks with current processes.
• Designing future state processes taking into consideration legislative and compliance requirements, system functionality available, in-house development and enhancement capabilities, external enhancement and development capabilities, and efficient process methodology.
• Preparing requirements, specifications, process maps, and recommendation documents on the proposed future state, including details of the required changes to structures, processes, systems, data and metrics, using the latest business analysis tools, techniques and methodologies
• Contributing to the achievement of project objectives and priorities through the application of project knowledge and business analysis expertise.
• Establishing and maintaining effective relationships with key stakeholders and ascertaining their expectations in relation the Commission’s direction, structure and business requirements to ensure the delivery of quality project outcomes.
• Adhering to effective quality assurance controls.

Essential Requirements:

• Planning, scheduling and leading project workstreams to a successful outcome, particularly in a systems implementation project scenario.
• Data and information research, extraction, collection, analysis and presentation.
• Liaising and communicating with project stakeholders, including internal management and Subject Matter Experts.
• Lean methodology.
• Demonstrated strong understanding of technology and business systems both strategic and operational
• Demonstrated experience in business process improvement / redesign, data analysis, system functional and non-functional analysis
• Demonstrated experience in business requirements and systems analysis

It is a requirement of this position that the successful candidate must be an Australian Citizen and either hold or be eligible to obtain a Baseline.

Applications
To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Deep Ahluwalia on Deepika.Ahluwalia@talentinternational.com or call on +61 2 6129 6300.

Business Analyst – Clinical Systems
12 Months Fixed Term Position
Adelaide based role

Candidates with valid Australian Visa will be considered for this position, the client does not provide visa sponsorship.

One of our clients is looking for a Business Analyst to support the Clinical System future requirements and market assessment.

The Business Analyst will play a key role in understanding current workflows, identifying improvement areas, and ensuring the successful implementation of the clinical system.

Required:

• Collaborate with cross-functional teams
• Conduct gap analysis between the current and future clinical systems.
• Gather, document, and validate business and functional requirements.
• Analyze workflows, data structures, and reporting requirements.
• Act as a liaison between stakeholders and technical teams to ensure business needs are accurately translated into system specifications.
• Knowledge of payroll software systems is a plus.

If you want to know more, click “APPLY” or you can reach Ivan Aureus at ivan.aureus@talentinternational.com

• 9-month maximum term contract – salaried role
• Role is based in North Adelaide
• Enjoy working in a well-kept environment, with a caring and supportive team to surround you.

Talent International are proud to be partnering with The Lutheran Church of Australia on this exciting 9-month maximum term contract. This is a brand-new role that has been created to work on a CRM software replacement project. The preferred candidate for this role will show a keen understanding and experience analysing, proposing, and mapping out processes to assist the Project Manager throughout the project.

Keep reading to find out a bit more about your newest opportunity!

About the Company

The Lutheran Church of Australia (LCA) is part of a global Christian community of over 70 million people. Lutheran churches, schools and aged- and community-care services are located throughout Australia and New Zealand. At the LCA head office, you’ll be joining a team passionate about living and sharing Jesus’ message of love. LCA’s head office is currently located in North Adelaide with onsite parking. They offer a supportive and rewarding work environment where you can make a real impact in the Lutheran Church community.

Position Summary

The Lutheran Church seeks a dedicated and experienced Business Analyst to review and document business processes, requirements and user stories that align with the project scope to improve business systems and to align solutions with the Church requirements, organisational strategies and plans.

Objective of position

The ICT Business Analyst for the Lutheran Church is responsible for identifying, analysing, and documenting business requirements and processes to improve systems and align ICT solutions with the organization’s goals and strategies. This role ensures that the business needs are met through the implementation of technology solutions that enhance operational efficiency and effectiveness.

As a Business Analyst you will demonstrate the following skills and experience:

• • Requirements Gathering and Analysis: Collect, analyse, and document detailed business and functional requirements, including EPICs and user stories, ensuring they align with the church’s objectives and ICT strategy.
  • Stakeholder Engagement: Build and maintain strong relationships with internal stakeholders to understand their needs, facilitate the prioritization of initiatives, and provide recommendations for improvements.
  • Process Improvement: Identify and evaluate existing business processes and recommend enhancements to improve efficiency and effectiveness using best practices and industry standards.
  • Documentation: Ensure comprehensive and consistent documentation of business processes, requirements, user stories, and functional specifications.
  • Solution Design: Collaborate with ICT and other departments to design and implement technology solutions that meet business requirements and enhance service delivery.
  • Project Support: Support ICT projects by providing detailed analysis, preparing business cases, and ensuring project alignment with business goals.
  • Change Management: Facilitate change management processes by evaluating the impact of proposed changes, ensuring stakeholder buy-in, and documenting new processes.
  • Quality Assurance: Participate in the testing of ICT solutions to ensure they meet the specified requirements and deliver the expected business benefits.

Required qualifications, skills and qualities

• Education: Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Experience: Minimum of 3-5 years of experience in business analysis, preferably within an ICT environment. Experience in a not-for-profit or church organization is an advantage.
• Certifications: Certification in business analysis or project management is desirable.
• Ethical Integrity: Commitment to the values and mission of the Lutheran Church.
• Adaptability: Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Team Player: Strong collaborative skills and the ability to work effectively within a team

If you are interested in being considered for this position, please Apply Now. Alternatively, if you would like to have a chat about the role – I would love to hear from you. Please contact Ivan on (08) 8228 1502.

Our client is an extremely stable company in the utilities industry out of the Greater Atlanta Area. On a daily basis, you will be helping this organization run and impact the power grid and Critical Infrastructure in Georgia and the surrounding areas! They are currently hiring for an ITSM Analyst with the following experience:

**Please note this role is not open to third-party sponsors or H1B candidates**

Qualifications:

• A very solid understanding of ITIL model/framework
• Experience working on the backend of an ITSM tool / Ticketing System
• Ability to create dashboards, reports, changes, and upgrades with an ITSM tool (i.e. Ivanti, ServiceNow, etc.)
• Ability to gather and understand requirements from customers/users and implement them into the ITSM tool

Nice to have:

• Exposure to Ivanti
• Scripting experience – SQL / Python / PowerShell
• Exposure to the utilities industry

Job Description:

• Responsible for providing ITSM support to the business and customers
• Complete back-end support, troubleshooting, system integrations, upgrades, administration, and maintenance of the internal ITSM tool with a focus on user experience and productivity
• Working directly with business units, customers, and engineering teams to understand and implement upgrades and changes to the ITSM tool

Additional Benefits

11% retirement + 4% match, 20% bonus, PTO, full health benefits