- Course Coordinator (APS4/5 equivalent)
- Contract Term: Initial contract until Jun 2025 + up to 2 x 12 Months extension option
- Forrest ACT Location – Full time Onsite – Minimum NV1 Security Clearance
About the Role
The Course Coordinator is responsible for the comprehensive management and coordination of academic courses offers by the Diplomatic Academy, ensuring their effective planning, execution, and evaluation. This position plays a key role in facilitating communication between various facilities of the Diplomatic Academy, students and administrative counterparts to ensure course delivery.
The Course Coordinator will manage course schedules, handle student inquiries, assist facilitators, and ensure compliance with institutional and academic policies of the entity. This position may include other administrative duties as required.
Key Responsibilities
- Course Coordination (75%)
- Course Planning and Scheduling: Manage course schedules, ensuring alignment with academic calendars and Diplomatic Academy guidelines.
- Facilitator Support: Act as the primary point of contact for faculty managers and facilitators, providing administrative support, ensuring course materials are prepared, and assisting with classroom and online setup.
- Student Engagement: Respond to student inquiries, provide guidance on course-related issues, and facilitate communications between students and the Diplomatic Academy.
- Course Evaluations and Feedback: Administer and track student course evaluations, gather feedback, and provide reports to faculty managers and administrators as required to ensure continuous improvement.
- Resource Coordination: Coordinate course resources such as textbooks, digital material and any additional instruction tools needed by facilitators.
- Learning Management System (LMS) Administration: Assist in the administration of the department’s LMS, including uploading course materials, tracking student progress and basic troubleshooting.
- Academic Report Maintenance: Ensure accurate record-keeping of course rosters, grades and other essential academic documentation.
- General Administration (25%)
- Financial Management: Assist with financial tasks such as tracking expenditure, processing invoices, and managing payment to external vendors. As required (but rarely) assist in reconciliation of accounts and preparing financial reports and forecasts.
- Procurement and Contracts: Assist in procurement activities and manage vendor contracts with department policies.
- Concierge and Support Services: Provide concierge support to the Diplomatic Academy, facilitators, or visitors, including managing logistics and catering.
- Administrative Support: Perform a variety of general administrative tasks, such as record-keeping, filing and handling correspondence, and ensuring smooth day-to-day business operations (including management of shared mailboxes).
- Other Duties as Assigned: Undertake additional responsibilities as required to support the broader objects of the Learning Business Operations Section/Diplomatic Academy.
Skills and Experience
- Experience in course coordination or academic administration including strong attention to detail.
- Proficiency in LMS administration or ability to quickly learn.
- Effective stakeholder management with effective verbal and written communication.
- Adaptability to change, including the ability to multi-task and prioritise.
- Excellent organisational and multitasking ability.
- Competency in financial tasks, budgeting, and procurement (desirable).
Eligibility/Other Requirements:
- To be eligible for employment in this role, you must be able to provide evidence of Australian citizen.
- Successful candidates will be required to hold a minimum Australian Government NV1 Security Clearance prior to commence the role.
How to Apply:
To apply for this opportunity, please submit your application, including a current CV, a statement of capability of up to 500 words, and contact details for two referees (who will only be contacted if the candidate progresses past the interview stage), to Connie at Talent International by clicking the “APPLY NOW” button