Our client is a fully West Australian owned and operated IT Managed Service Provider seeking to appoint an experienced Systems Engineer to join their core team in a permanent full-time capacity.
Come and be a part of a dynamic and growing company, committed to delivering top-tier IT solutions and support to businesses spanning various industries, with a key focus and specialisation in networking and communications solutions. They pride themselves on fostering innovation, encouraging professional growth, and creating an environment where team members can thrive, whilst maintaining a focus on customer and client satisfaction and operational excellence, leveraging cutting-edge technologies to provide comprehensive IT services to empower clients to achieve their business goals.
As a Systems Engineer reporting to the Technical Services Manager, your duties and responsibilities will include (but not limited to):
- Manage, maintain, and troubleshoot complex IT infrastructures, ensuring optimal performance and uptime across all systems and networks.
- Provide advanced L3 support, addressing escalated issues from L1 and L2 teams. This includes diagnosing and resolving hardware, software, and network problems efficiently.
- Lead and contribute to IT projects, including the deployment of new technologies, system upgrades, and migrations, ensuring seamless integration with existing infrastructures.
- Implement and monitor security protocols, including firewalls, antivirus, and intrusion detection systems, to safeguard client data and systems from threats.
- Maintain accurate and up-to-date documentation of system configurations, changes, and issues. Prepare reports and communicate findings and recommendations to clients and internal teams.
- Engage directly with clients to understand their IT needs, provide technical advice, and ensure their IT systems align with their business objectives.
- Stay current with emerging technologies and best practices, identifying opportunities to enhance the efficiency and security of client systems.
We encourage you to apply if you can demonstrate the following level of technical experience:
- Must have minimum of 5 years’ experience in a similar role within an MSP environment.
- Extensive experience with Windows servers, virtualization technologies (VMware, Hyper-V), cloud platforms (AWS, Azure), and networking (TCP/IP, DNS, VPNs).
- Strong analytical skills with the ability to troubleshoot and resolve complex technical issues quickly and effectively.
- Proficient in implementing and managing security measures, including firewalls, endpoint protection, and security audits.
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients.
- Proven ability to work effectively in a team-oriented environment, sharing knowledge, and collaborating on problem-solving efforts.
- Relevant certifications such as CompTIA Security+, Microsoft Certified: Azure Administrator, or Cisco CCNP are highly desirable.
This role requires fulltime office hours 5-days per week between Mon-Fri based at new and modern Perth CBD offices. On occasion, some Out of Hour’s support may be required as will be the requirement to perform Client Site visits as well (ad hoc).
If this sounds like you, please forward your updated CV to Huma Irshad by clicking the “APPLY NOW” button.
For a list of all vacant positions, please see our website www.talentinternational.com.
For further enquires please call 08 6212 5523.