Mark Nielsen delivers keynote address at the 2024 LGBTIQ+ Leadership Summit

Mark Nielsen delivers keynote address at the 2024 LGBTIQ+ Leadership Summit

Posted October 23, 2024

Talent’s Global CEO, Mark Nielsen, was invited to speak at the 2024 LGBTIQ+ Leadership Summit in Sydney on September 19th. Hosted by The Leadership Institute, the two-day event aimed to foster leadership that embraces authenticity, inclusivity, and resilience.

A proud LGBTIQ+ leader himself, Nielsen’s keynote discussed how addressing the unpleasant truths about privilege drives personal and organisational growth.

A snippet from the event included:

“Our community (and allies), experience a world where privilege and systemic bias still shape our opportunities. The silver lining is we have the lived learnings and understandings to address these privileges in our organisations and shape a better world of work for all. Allowing people to bring their whole selves to work creates confidence and diverse perspectives that will ensure better decision making.” – Mark Nielsen, Global CEO, Talent

Throughout the event, attendees had access to thought leaders, advocates, and trailblazers sharing their experiences and strategies for creating inclusive and equitable workplaces. Notable speakers included 5x Olympic Gold medalist and world record holder, Ian Thorpe; musician and performer, Hugh Sheridan; and Whadjuk Noongar Australian journalist, newsreader, Narelda Jacobs OAM.

Connect with Mark Nielsen on LinkedIn here.

Leading the Way with Nadia Clarke

Leading the Way with Nadia Clarke

Posted June 18, 2024

Empowering Excellence: Celebrating Black Female Leadership in a Male-Dominated Industry

In this installment of our Leading the Way series, we speak to Talent’s own Finance Manager, Nadia Clarke. Nadia is an experienced financial executive with a remarkable ability to navigate and lead organizations through diverse projects while establishing robust infrastructure within the business.

Throughout her career, Nadia has been a key supporter of high-growth start-ups and has actively contributed to strategic initiatives that have had a significant impact across various business functions. From implementing cost control measures to drive revenue growth to positively influencing business performance, Nadia has played a pivotal leadership role in numerous organizational transactions.

Read on and discover how Nadia has built her career as a specialist in niche FinTech hiring and, as we recognize Juneteenth, how there’s still progress to be made for the inclusion of and opportunities given to the Black community in these industries.

Tell us a bit about how you started your career and the journey that led you to your current role as Talent’s Finance Manager.

I started my career in the accounting department of a distribution company, where I gained valuable experience in financial management. After a couple of years, I then transitioned into the tech industry, working with a Danish start-up company which provided me exposure of international markets. I was able to operate in these global markets, and adhere to international accounting regulations, while learning to scale and grow their business.

As I moved on to work with more start-ups, I focused on providing structure to help them scale effectively. My career journey eventually led me to Talent, where I now serve as the Finance Manager. At Talent, my role involves working closely with the business to manage growth and expectations. Here, the focus is on long-term profitability and managing growth, as opposed to answering investors. It’s an exciting and challenging role that allows me to apply my expertise in finance to drive the company’s success.

Building a career in finance, within an industry that’s lacking racial diversity and is heavily male dominated, what are some of the challenges you’ve overcome and how have you learned to overcome these obstacles?

In my experience, some challenges I have faced are being treated as if I am not enough and ignored. Another challenge is finding mentors in the finance community. I don’t find many men willing to mentor women, and the small number of female leaders who have made it don’t seem to want to share their knowledge. While those experiences have been unfortunate, I’ve learned not to take them personally. It mainly shows the individual’s insecurities and does not reflect me.

What does Juneteenth mean to you and what are some ways that you’ll be celebrating?

Juneteenth is symbolic to how my ancestors struggled to have fundamental rights and freedoms, which many people take for granted today. I use that time to reflect on past traumas, uplifting our innovators, and celebrating how beautiful and diverse our culture is. I like to celebrate by attending cultural events around the city, visiting museums or shows, and finding art highlighting Black culture.

What are some ways that organizations can amplify and encourage Black leadership in the workplace?

Creating racial equity by embracing diversity and inclusion is a start—not just having a policy but also taking action. Showcasing diversity at the top of an organization makes a strong statement and shows true commitment. Organizations need to reevaluate their recruiting strategies and focus on training those employees to get there. Creating safe spaces is critical. Whether that’s through inclusive policies, open communication, or promoting representation, those can help address the challenges in the workplace. ERGs (Employee Resource Groups) help bridge the gap between underrepresented employees and the organization.

What’s a piece of advice you’d like to pass on to other Black female leaders, managers, or aspiring young professionals?

Networking is key! Always strive to grow your personal and professional network. I find that in this day and age, many people play it safe. Maybe out of fear of failing or rejection, but as the saying goes, “closed mouths don’t get fed.” Take control of your destiny and invite people to virtual or in-person coffee. I also like to volunteer, where I meet great professionals willing to give back and mentor. One thing I practice is never to stop being a student. Whether it’s through podcasts, books, videos, or conferences, make sure your mindset is constantly evolving.

Lastly, what are some actionable ways we can all practice non-prejudiced recruitment strategies?

We can start by addressing the unconscious bias in the hiring process. The first actionable step is to expand recruiting efforts that tap into new talent pools such as city colleges in underserved areas. These colleges or communities could have incredibly gifted professionals who don’t have the resources for broader exposure.

It is also important to address unconscious bias among hiring managers. By raising awareness of bias and encouraging them to think outside the box when considering candidates, we can open the door to individuals from different industries that possess transferrable skills which can be invaluable in other roles.

Additionally, we can incentivize the referral process to encourage more diverse candidates into the mix. There should be a greater incentive for referring candidates from underrepresented backgrounds, including women, people of color, and non-US citizens, to further help diversify our talent pool.

Most importantly, there must be support for professionals in underrepresented groups such as mentorship programs and access to company-sponsored education. This support can help ensure that everyone has equal opportunities for growth and development. This is something Talent already provides through the “Learn Anytime” benefit, which gives every employee access to study leave and where agreed upon with their manager, financial support from the company to undertake their study course, which ensures employees have the tools and support we need to succeed.

By implementing these actions, we can practice more inclusive recruitment processes and create a better world of work for all.

 

How we’re driving inclusive hiring in Aotearoa

How we’re driving inclusive hiring in Aotearoa

Posted May 21, 2024

In many workplaces, Diversity, Equity & Inclusion (DEI) are often just treated as buzzwords. But we think it’s time for a little less conversation and a little more action. Here at Talent, our values guide everything we do including ensuring that we are walking the talk when it comes to diversity. We have a responsibility to educate our clients on best practices when it comes to hiring, because let’s face it, diversity and inclusion must begin at the hiring stage. We’ve even created a DEI Hiring Toolkit to help hiring managers in this process.

DEI can’t just be words on a poster, and we know we need to walk the talk. Here at Talent New Zealand 20% of our Talent New Zealand staff whakapapa Māori and to the Iwi’s of Ngāpuhi, Ngāti Kahungunu, Ngāti Hako, Ngāti Tamaterā, Ngāti Porou.  Our Country Manager, Kara Smith and Managing Director of our consultancy arm, Avec, Sam Collins whakapapa Māori, actively champion conversations and strategies about increasing Māori representation with clients across both the recruitment and technology industries. There’s no denying, representation ensures a safe and welcoming environment for Māori and Pasifika candidates here in Aotearoa.

“Talent is unique in that we are a local Aotearoa business made up with a diverse team on the ground in Auckland and Wellington, but with the resources and network of a strong global-market leader. We believe that this combination allows us to provide our clients and candidates with the best of both worlds – a deep understanding of the local talent market coupled with the reach and expertise of an international company. Our values come to life through our commitment to young rangatahi, supporting aspiring female leaders, fostering a diverse team and encouraging Māori and Pasifika talent in both the recruitment and technology industries.” Kara Smith, Country Manager, Talent New Zealand.

Diversity with Māori and Pasifika

Experience is everything and we are proud to work closely with different organisations across New Zealand to support them in their commitment to Te Tiriti to achieve better recruitment outcomes for Māori and Pasifika. We tailor end-to-end recruitment processes to ensure cultural considerations. All of these we know will ensure better overall outcomes in achieving diverse hiring.

Our Senior Recruiters / Account Directors all have/continue to upskill to ensure DEI practices are maintained. This training includes:

  • Inclusive job advertising ensuring job ads are tailored to attract more Māori and Pasifika applications.
  • Defining more inclusive interview processes ensuring a commitment to Te Tiriti
  • Educating and challenging Hiring Managers on their own recruitment practices to drive change.

Looking to one of our consultants as an example, Adeline Le Bris, Account Director, Talent Wellington, is committed to drive change to make a tangible difference to better outcomes for all Māori and Pasifika. Some of the courses she has taken part in include:

  • Unconscious Bias and mitigation
  • Understanding Te Tiriti O Waitangi (Groundwork)
  • Rainbow community Training
  • Neurodivergence workshops
  • Te Reo Course – Level 2

“We understand the importance of improving diversity outcomes especially in a New Zealand context to honor Te Tiriti O Waitangi. We are working closely with many organisations facing diversity and inclusion challenges and advise and provide tangible solutions to change the status quo. Mitigating unconscious bias is something that all of us here at Talent are trained on. We also know the importance of building trust and tailor our communication when we engage with Māori and Pasifika Candidates.” Adeline Le Bris said.

Providing pathways for rangatahi

In 2018, we launched our charitable foundation, Talent RISE in Aotearoa. RISE focuses on decreasing youth unemployment in the community, in particular Māori and Pasifika young people.  We also educate our clients on the importance of hiring young people into roles with regular insights, reports and in our regular catch ups with them. In the past six years we have assisted 105 rangatahi/ young people into meaningful employment. Our kaupapa (purpose) is empowering rangatahi and one way we achieve this, is by delivering our employability skills strength-based readiness to work program – Rangatahi Mahere Whakapakari Mahi utilising Te Kotahitanga (Effective Teaching Profile). We create opportunities for our rangatahi to actively participate and engage in their learning to encourage positive youth development outcomes.

Anthony Logologo, a rangatahi that Talent RISE placed at NZ Post said, “I was really proud, I still am, of how I have gone through this journey and set myself to achieve more in my future. I got so much support from the first day, even before the course started. The trainers and other classmates supported me and gave me confidence to join the workforce, improved my people skills and helped me to apply those skills to get into the workforce.”

Supporting the neurodiverse community

Diversity isn’t just ethnicity. When it comes to working with neurodiverse candidates, Georgia Hynes, Senior Recruitment Consultant, Talent Wellington, operates from her own experience. “I’ve changed my LinkedIn title to highlight that I’m neurodiverse myself which caused an influx of candidates reaching out to share their experiences.”

Georgia shares that education and awareness is the best way to get an understanding of how to be inclusive. “A lot of people are aware of our rainbow communities and using the right pronouns etc., but not many people understand the needs of people with ADHD or autism for example. If I know someone is neurodiverse, I’ll educate my client on using clear and concise language in JD’s or adverts.  Having flexible interview formats.  Maybe making it video based instead of face to face.  Sending the candidate the interview structure up front can also help.”

Final thoughts

We understand that the DEI landscape is constantly evolving, and we’re passionate about improving our own policies and development here at Talent. DEI is a journey we’re all on together, and we pledge to continue evolving our development within this space – and deliver utmost support to our teams. You can find out more about our team at Talent here.