APS6 Case Management x 10
Talent International is currently recruiting for an APS6 Case Management x 10 to work for a NSW Government client based in Surry Hills & Parramatta. The position is a 6-month contract role with the possibility of extension. The role pays $60.26/hour + Super.
7.6 hours per day and 38 hours per week
The APS6 Case Management is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies and precedents.
The position is a team leadership position within the client and will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision-making for the Team Membership within the work area.
The APS6 Case Management has reasonable autonomy and accountability to exercise both initiative and judgment to interpret legislation and policy, in the application of practices and procedures to achieve outcomes within the functions.
The position is required to provide detailed technical, professional, policy, and operational support and advice about complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support the client’s objectives.
Responsibilities of the role include but are not limited to:
- Undertaking end-to-end case management activities, subject to appropriate line manager input and oversight.
- Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the NDIS Act 2013, including NDIS plan and access decisions.
- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the client.
- Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Key skills required for the role:
- Individual Case Management of matters involving risk and vulnerable participants.
- Experience interpreting information and legislation to reach an agreed resolution.
- Decision-making skills and the ability to justify decisions based on evidence.
Desirable skills to have for the role:
- Knowledge of the NDIS and support for people with disability.
- The ability to engage easily with a diverse range of people.
- Ability to achieve individual and team goals and targets.
If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmed@talentinternational.com for a confidential discussion.