If you’re a UC / Voice Engineer who knows Microsoft Teams Calling, Cisco UC or SIP environments and wants more ownership of your solutions, this is an opportunity worth exploring.

Our client is a leading South Australian ICT managed services provider and Telstra Platinum Partner, supporting government and enterprise customers across Australia.

With 50+ staff and continued growth, they’re looking for an experienced Unified Communications Engineer to join their Adelaide team and take a key role in designing and delivering modern voice and collaboration solutions.

What’s in it for you?

This isn’t purely a BAU support role.

You’ll get exposure across the full solution lifecycle – from solution design and pre-sales through to implementation, migration and complex troubleshooting – working with a mix of established enterprise technology and modern cloud-based UC platforms.

You’ll have the opportunity to:

• Take ownership of technically interesting UC projects
• Work across Microsoft Teams Calling, Cisco Webex Calling, SIP and SBC technologies
• Deliver solutions for enterprise and government environments
• Work closely with experienced engineers, architects and pre-sales specialists
• Build deeper capability across cloud voice, networking and contact centre technologies
• Join an established Adelaide technology business that is continuing to grow

What you’ll be doing

You’ll design, deploy and support UC and telephony solutions, including:

• Microsoft Teams Calling, including Direct Routing and Operator Connect
• Cisco Webex Calling and broader Cisco UC environments
• SIP trunking, SBCs, dial plans and call routing
• Telstra carriage and third-party integrations
• Cloud voice migrations from legacy PBX environments
• L2/L3 troubleshooting across voice and call-quality issues
• Technical designs, low-level designs and as-built documentation

You’ll also work alongside the pre-sales team, contributing technical expertise to solution design, customer conversations and presentations.

What we’re looking for

You’ll ideally have 4+ years of experience in UC, voice or collaboration engineering within an MSP, telco or enterprise environment.

Strong experience in Microsoft Teams Calling and/or Cisco UC will be highly regarded, along with:

• SIP, RTP, QoS and codecs
• SBCs such as AudioCodes or Ribbon
• Voice-related networking including VLANs, QoS and firewall traversal
• Troubleshooting complex voice and call-quality issues
• Strong customer-facing and communication skills

Experience with Genesys, Five9, Telstra TIPT or Telstra carriage services would be a bonus, as would Microsoft Teams Voice or Cisco Collaboration certifications.

Australian Citizenship is preferred due to the nature of some government customer engagements.

The Role
This is a senior Technical Business Analyst opportunity within the Investment Technology domain, suited to someone who combines strong investment industry knowledge with genuinely technical business analysis capability.

Operating between investment stakeholders, architects, engineers and delivery teams, you will own requirements from discovery through to implementation, translating complex investment processes and data requirements into clear technical specifications that development teams can execute against.

The role has a strong focus on investment data, private markets, systems integration and analytics, requiring someone comfortable working with APIs, data structures, data mapping, SQL, cloud platforms and complex investment datasets. You will also bring an understanding of investment concepts such as Security Master, Books of Record, Investment Risk, Portfolio Monitoring, Performance and Attribution

Key Responsibilities

• Lead end-to-end requirements elicitation, analysis and documentation, translating investment business needs into detailed functional and technical requirements, user stories and acceptance criteria.
• Analyse complex investment data and processes, including data sources, mappings, data quality, fund structures, Books of Record and reporting requirements, using SQL and other analytical techniques where required.
• Define integration requirements across APIs, system interfaces, middleware and data flows, documenting technical rules, dependencies, authentication, error handling, logging and non-functional requirements.
• Partner closely with solution architects, developers and engineers to shape technically feasible solutions, producing functional designs, interface specifications, process flows, sequence diagrams and technical backlog items.
• Support delivery through backlog refinement, development clarification, integration and API testing, data validation, UAT preparation and requirements traceability from initial discovery through to production.
• Facilitate workshops and collaborate with investment, operations, technology and data stakeholders, translating complex concepts between technical and non-technical audiences and supporting operational readiness and transition into BAU.

Skills & Experience Required:

• Significant experience as a Senior Technical Business Analyst within financial services, investment management, superannuation, asset management or a comparable investment environment.
• Strong knowledge of investment processes and data, ideally across Private Markets including private equity, unlisted equities, alternatives, credit, infrastructure and/or property, with familiarity across concepts such as Security Master, Investment Book of Record, Accounting Book of Record, Investment Risk, Performance and Attribution.
• Strong technical analysis capability across APIs, integrations, data mapping and complex datasets, with practical experience working with SQL, data warehousing and modern data/integration technologies.
• Experience delivering investment data and analytics solutions using technologies such as AWS, Databricks, ETL/data orchestration platforms and APIs, with the ability to engage credibly with architects and engineering teams.
• Proven ability to own complex requirements end-to-end within Agile delivery environments, including workshop facilitation, user stories, acceptance criteria, backlog refinement, solution validation, testing and stakeholder management.

Nice to Have:

• Exposure to Public Markets and Listed Equities.
• Experience implementing or supporting best-of-breed investment management and investment operations platforms.
• BABOK-aligned certification such as CBAP, CBDA, AAC or CPOA.
• Agile certifications such as Scrum or SAFe, or financial industry qualifications such as CFA Institute Investment Foundations.

What’s in it for You:

• Permanent position with a competitive salary package.
• Melbourne CBD location with hybrid working arrangements.
• Work at the intersection of investment management, data and modern technology, tackling complex technical and business challenges.
• Broad exposure across Private Markets, investment data, cloud, integration and analytics initiatives.
• Senior-level opportunity with genuine ownership across the full delivery lifecycle and direct engagement with investment, technology and engineering stakeholders.

Apply today and Ron Tran will reach out to disclose further information.

Are you currently working in retail sales, gym membership sales, call centre sales or outbound sales and looking to break into technology?

Our client is a large, global software company looking for two Sales Development Representatives to join its growing North Sydney team.

This is a great entry point into tech sales for someone who already knows how to build rapport, work to targets, handle rejection and close customers – but wants stronger earning potential, structured training and a clear career path.

You do not need previous technology experience. What matters most is your hunger, resilience and motivation to succeed.

The role

You will generate new business opportunities and book qualified meetings for Account Executives by:

• Making around 40- 60 outbound calls per day
• Engaging prospective customers by phone, email and LinkedIn
• Asking strong questions and identifying business needs
• Handling objections and building interest
• Qualifying opportunities before progressing them to the sales team
• Working towards clear monthly activity and performance targets

You could be a great fit if you have experience in:

• Retail sales and individual KPIs
• Gym or fitness membership sales
• Call centre or phone-based sales
• Outbound sales in another industry
• Customer-facing roles involving upselling, negotiation or closing

You will also bring:

• A genuine interest in building a career in technology sales
• Hunger, tenacity and a strong desire to earn
• Confidence speaking with new people
• Strong communication and active listening skills
• Clear examples of achieving targets or overcoming challenges
• A coachable attitude and willingness to learn
• Full Australian working rights

What is on offer

• $60,000 base salary plus super
• Uncapped commission
• Guaranteed commission in your first month
• Quarterly accelerators
• Additional incentives for qualified opportunities that close
• Structured onboarding and product training
• Clear progression into an Account Executive role
• Hybrid working, with three days in the office
• Regular team incentives, recognition and social events
• North Sydney office close to the station
• The opportunity to join an established global technology business

There are two positions available with an ASAP start.

If you are performing well in retail, fitness or outbound sales and want to build a long-term career in technology sales, apply now.

• Permanent Full-Time | Up to $220k package
• OR
• Contract to 30 June 2027 | Up to $125/hr inc. super

• Canberra | On-site requirements
• Minimum NV2 security clearance required

Step into a senior engineering role with influence across the broader delivery environment, providing technical leadership and helping shape how complex engineering outcomes are planned, governed and delivered.

You’ll work closely with senior leadership, engineering managers and multidisciplinary project teams across engineering planning, commercial activities, system reviews, change management and delivery. There’s a strong advisory element to the role, alongside the opportunity to mentor other engineering managers and influence engineering practices across the broader program.

The Role

As the Engineering Lead, you’ll provide senior engineering advice and coordination across a large-scale, technically complex program environment, bringing together engineering, project, scheduling, commercial and integration activities.

Your responsibilities will include:

• Providing expert engineering advice to senior leadership and supporting key technical and delivery decisions
• Developing and maintaining Engineering Management Plans, engineering planning artefacts, resource plans and reporting
• Leading engineering input across tender activities, contract execution, system reviews and project test events
• Proactively managing engineering risks, issues, opportunities and change to support effective delivery
• Mentoring and coaching engineering managers while coordinating across multidisciplinary project and specialist teams

About You

You’ll bring significant engineering experience and the ability to operate comfortably at both the technical and program level. You’ll be confident advising senior stakeholders, bringing different disciplines together and maintaining a clear view of engineering priorities across a complex delivery environment.

We’re particularly interested in experience across:

• Engineering management and technical leadership within complex acquisition or delivery environments
• Developing and managing Engineering Management Plans and associated planning artefacts
• Engineering planning, resource management, reporting and decision support
• Supporting commercial and contract activities, including tenders, evaluations and contract execution
• Major system reviews, test activities, configuration/change management and engineering risk
• Leading, mentoring and coordinating multidisciplinary engineering teams
• A current NV2 security clearance

Why Consider the Opportunity?

This is a broad engineering leadership role, with involvement across planning, technical decision-making, system reviews, test activities, commercial engagements and engineering delivery.

You’ll work closely with senior stakeholders while also mentoring engineering managers and helping coordinate engineering priorities across the wider team.

There’s flexibility in how you join, with the opportunity available as either permanent full-time or a contract through to 30 June 2027.

For permanent employees, there is also a range of benefits available, including the option to purchase additional leave and support for professional development and certifications.

Interested?

Click APPLY to send through your resume. If your experience aligns, I’ll be in touch to talk you through the opportunity, provide further context on the role and working environment, and discuss next steps.

For a confidential discussion, contact Jaela Smith at Talent International on 0480 806 146 or jaela.smith@talentinternational.com.

• Permanent Full-Time | Up to $190k package
• Canberra | On-site requirements
• Minimum NV1 security clearance required

Take on a cyber engineering role where security needs to work in the context of complex technical systems, not just traditional enterprise IT.

You’ll work alongside engineering leads and technical specialists, providing cyber expertise across testing, certification and system assurance activities. The role has a strong engineering focus, with involvement throughout technical reviews and the collection of verification evidence required to support cyber certification.

The Role

As a Cyber Security Engineer, you’ll provide specialist cyber engineering advice within a complex, highly regulated environment, working closely with engineering teams and external delivery partners.

Your responsibilities will include:

• Developing and reviewing cyber testing and certification plans
• Compiling and assessing verification evidence to support cyber certification
• Providing cyber engineering advice and working closely with engineering leads throughout technical activities
• Contributing to key system reviews, including SRR, PDR, DDR and TRR
• Representing the organisation in cyber working groups and engaging with external technical stakeholders

About You

You’ll bring strong technical cyber knowledge, along with the ability to apply it within a broader engineering environment and communicate effectively with both technical and non-technical stakeholders.

We’re particularly interested in:

• A tertiary qualification in Engineering, Cyber Security, Information Technology, or equivalent extensive industry experience
• Experience with network security, including firewalls, IDS/IPS and segmentation
• Knowledge of system hardening across Windows, Linux and/or embedded platforms
• Experience across one or more of secure software development, cryptography and key management, or incident detection and response
• Familiarity with security frameworks such as NIST 800-53 and STIGs
• The ability to simplify complex technical information and communicate it clearly to different audiences
• A current NV1 security clearance

Why Consider the Opportunity?

The work sits at the intersection of cyber security and systems engineering, with a focus on how security is tested, evidenced and certified within complex technical systems. You’ll work alongside engineering specialists and contribute to cyber considerations throughout the broader engineering lifecycle.

There is also a range of employee benefits available, including the option to purchase additional leave and support for professional development and certifications.

Interested?

Click APPLY to send through your resume. If your experience aligns, I’ll be in touch to talk you through the opportunity, provide further context on the role and working environment, and discuss next steps.

For a confidential discussion, contact Jaela Smith at Talent International on 0480 806 146 or jaela.smith@talentinternational.com.

• Permanent Full-Time | Package between $190k – $220k
• Canberra | On-site requirements
• Minimum NV1 security clearance required

Take your AI/ML experience beyond traditional model development and into a complex engineering environment where machine learning needs to work alongside real-world systems, hardware, data and operational requirements.

You’ll combine hands-on machine learning expertise with work across AI/ML requirements, policy and technical guidance, using complex datasets such as imagery, video, sensor data, telemetry, time-series and simulation data. Depending on your background, this could involve areas such as computer vision, sensor fusion, edge AI, autonomy and real-time processing.

The Role

As an AI / Machine Learning Engineer, you’ll bring both technical depth and an engineering mindset to the development and application of AI/ML within a secure, highly regulated environment.

Rather than sitting solely within software or data, you’ll work across systems, software, hardware, operations and test teams, helping shape how AI/ML is developed, governed and applied within future technical systems.

Your responsibilities will include:

• Supporting the development and definition of AI/ML requirements
• Developing AI/ML policy and technical guidance to support the certification of future systems
• Providing AI/ML subject matter expertise across multidisciplinary engineering activities
• Working across systems, software, data, hardware, operations and test teams to support AI/ML integration
• Representing the organisation at relevant AI/ML conferences, working groups and technical forums

About You

You’ll bring strong hands-on machine learning engineering experience, along with the ability to apply that knowledge within complex technical environments where performance, validation and integration all matter.

We’re particularly interested in experience across:

• A Bachelor Degree in Computer Science (AI/ML) or similar
• Hands-on machine learning development using Python and frameworks such as PyTorch, TensorFlow, Scikit-learn or OpenCV
• Experience working with complex datasets such as imagery, video, sensor, telemetry, time-series, simulation or engineering data
• Strong knowledge of model development, validation, testing, deployment and performance monitoring
• Good software engineering practices across version control, code review, automated testing and documentation
• Experience working across multidisciplinary engineering teams
• A current NV1 security clearance

Experience across computer vision, sensor fusion, edge or embedded AI, autonomy, simulation, MLOps or real-time data processing would be particularly valuable.

Why Consider the Opportunity?

The work here extends well beyond building and deploying models. You’ll be involved in how AI/ML is integrated into complex systems, how models are tested and assured, and how requirements and policy are developed as the technology evolves.

There’s plenty of technical variety too, with potential to work across areas such as computer vision, sensor fusion, edge AI, autonomy, simulation, MLOps and real-time data processing, depending on your background.

There is also a range of employee benefits available, including the option to purchase additional leave and support for professional development and certifications.

Interested?

Click APPLY to send through your resume. If your experience aligns, I’ll be in touch to talk you through the opportunity, provide further context on the role and working environment, and discuss next steps.

For a confidential discussion, contact Jaela Smith at Talent International on 0480 806 146 or jaela.smith@talentinternational.com.

• Permanent Full-Time | Up to $170k package

OR

• Contract to 30 June 2027 | Up to $125/hr inc. super
• Canberra | On-site requirements
• Minimum NV1 security clearance required

Bring your logistics and Integrated Logistics Support experience into a broad advisory role supporting a large-scale, technically complex program environment.

As an ILS Advisor, you’ll work across logistics, sustainment, technical data and integrated support activities, partnering with project teams and specialist stakeholders to help ensure capability is supported effectively throughout its lifecycle.

This is a varied role that goes well beyond a single area of ILS. You’ll work across engineering changes, logistics information management, obsolescence, sparing, life cycle costing, technical data and support planning, with the opportunity to contribute across both day-to-day delivery and longer-term support outcomes.

The Role

Working as a key member of the logistics team, you’ll provide advice and support across a range of integrated logistics activities, working closely with project management, scheduling, commercial and specialist support teams.

Your responsibilities will include:

• Managing logistics information and support activities across MILIS / S4HANA, including supply support and obsolescence management
• Reviewing CDRLs, DIDs and Engineering Change Proposals (ECPs), providing logistics input and advice
• Conducting sparing analysis, RSPL modelling and Life Cycle Costing to support ongoing capability requirements
• Developing and maintaining key ILS and technical data documentation, including support, disposal and obsolescence management plans
• Working closely with project, technical and commercial stakeholders to coordinate integrated support activities and drive timely outcomes

About You

You’ll bring strong experience across logistics and integrated support, with the ability to move comfortably between detailed technical work, documentation and stakeholder engagement.

We’re particularly interested in experience across:

• Integrated Logistics Support (ILS) within complex acquisition or sustainment environments
• MILIS and/or S/4HANA
• Logistics support analysis, including sparing, obsolescence and Life Cycle Costing
• Technical data, ILS documentation and engineering change activities
• Working effectively across multidisciplinary project and support teams
• A minimum NV1 security clearance

Why Consider the Opportunity?

The breadth of this role means you won’t be limited to one area of ILS. You’ll work across different stages of the support lifecycle and alongside technical, project, commercial and specialist teams, giving you plenty of variety in both the work and the stakeholders you engage with.

There’s also flexibility in how you join, with the opportunity available as either permanent full-time or a contract through to 30 June 2027, with possible extension.

For permanent employees, there is a range of additional benefits available, including the option to purchase additional leave and support for professional development and certifications.

Interested?

Click APPLY to send through your resume. If your experience aligns, I’ll be in touch to talk you through the opportunity, provide further context on the role and working environment, and discuss next steps.

For a confidential discussion, contact Jaela Smith at Talent International on 0480 806 146 or jaela.smith@talentinternational.com.

• Permanent Full-Time | Up to $175k package
• Canberra | On-site requirements
• Minimum NV1 security clearance required

Work at the intersection of Export Controls, international collaboration and complex technical delivery in a specialist role where the advice you provide has a direct impact on how information can be accessed, shared and managed.

This opportunity will see you working across complex ITAR and Foreign Military Sales (FMS) arrangements, partnering with technical subject matter experts and stakeholders in Australia and internationally.

Beyond maintaining the required governance and agreements, you’ll be relied upon to interpret requirements, work through complex data-sharing scenarios and provide practical advice that enables work to progress while maintaining compliance.

The Role

As an Export Controls Specialist, you’ll provide practical advice and guidance to stakeholders, helping navigate export control obligations while maintaining the governance and controls required across the program.

Your responsibilities will include:

• Managing and maintaining Technical Assistance Agreement (TAA) and Third Party Retransfer (TPR) registers
• Coordinating reviews and proactively managing amendments with Asset Managers and subject matter experts
• Reviewing data sharing proposals for compliance with Export Control and ITAR requirements
• Providing specialist Export Controls advice and guidance to stakeholders
• Maintaining Non-Disclosure Deed registers and ensuring deed templates remain current
• Conducting internal assurance activities and implementing controls to manage compliance risks
• Preparing monthly reporting and supporting ongoing governance activities

About You

You’ll bring established Export Controls experience and the confidence to provide specialist advice within a complex, highly regulated environment.

Ideally, you’ll have:

• Demonstrated experience with ITAR and Foreign Military Sales (FMS) export control arrangements
• Experience within complex acquisition or sustainment environments
• Strong understanding of export control governance, compliance and risk management
• The ability to interpret complex requirements and translate them into practical guidance
• Strong stakeholder engagement and communication skills
• A minimum NV1 security clearance

Why Consider the Opportunity?

You’ll work closely with technical subject matter experts and key stakeholders, with a mix of advisory, governance and assurance work that will see you applying your expertise across complex and varied scenarios.

There is also a range of employee benefits available, including the option to purchase additional leave and support for professional development and certifications.

Interested?

Click APPLY to send through your resume. If your experience aligns, I’ll be in touch to talk you through the opportunity, provide further context on the role and working environment, and discuss next steps.

For a confidential discussion, contact Jaela Smith at Talent International on 0480 806 146 or jaela.smith@talentinternational.com.

Talent International, a leading Australian recruitment firm, has been engaged by our long-standing client, a leading Australian manufacturer and resource recovery organisation. We are seeking an experienced HSEQ Manager to drive safety performance, strengthen compliance systems and support operational improvement across its NSW recycling operations.

Role Title: HSEQ Manager

Opportunity: Permanent Career Opportunity

Location: Western Sydney, five days per week on site

Salary: $165,000 including super

Role Details:

• Lead the implementation and ongoing improvement of HSEQ frameworks across the NSW recycling operations.
• Partner with operational leaders and site teams to improve safety performance, strengthen risk controls and foster a proactive safety culture.
• Manage HSE and Quality Management Systems, including ISO certification, internal audits, incident investigations, compliance reporting and non-conformance management.
• Provide data-driven reporting and analysis across safety KPIs, audit outcomes, operational risks and quality performance.
• Support continuous improvement initiatives focused on safety, compliance, quality and plant performance.
• Influence stakeholders across senior leadership, site management and shop-floor operations to ensure actions are implemented and closed out effectively.

Required Skills and Experience:

• At least five years of HSEQ experience within manufacturing, recycling, heavy industry or another operational environment.
• Strong operational safety experience, with the ability to engage site-based teams and drive measurable safety outcomes.
• Practical knowledge of Quality Management Systems, ISO certification, compliance frameworks and internal auditing.
• Proven ability to influence operational decision-makers and build relationships across both corporate and frontline environments.
• Relevant degree, qualification or equivalent professional experience in health and safety, quality, compliance or a related discipline.
• Certificate IV in Work Health and Safety, with internal auditing and training qualifications highly regarded.
• Strong analytical, reporting, problem-solving and stakeholder management capabilities.
• A stable employment history and genuine interest in building a long-term career with the organisation.

Additional Details & Benefits:

• Brand-new position offering the opportunity to shape HSEQ practices across the Recycling division.
• Report directly to the General Manager, Operations, with a dotted reporting line into the National Compliance and HSE team.
• Join a well-established Australian organisation with a strong focus on sustainability, manufacturing and resource recovery.
• Work closely with experienced operational leaders across a workforce known for its strong tenure and long-term career opportunities.
• This is an on-site position suited to someone who enjoys being visible across operations and working directly with site teams.

To Apply:

If this sounds like your next opportunity or you would like to hear more, please click ‘Apply Now’ and submit your resume.

Our client:

Our client is a large, well known organisation undergoing a significant transformation. The business is now entering a new growth phase, offering strong long-term opportunity and exposure.

The role:

This is a hands-on Treasury Analyst position sitting within a high-performing team. You’ll support day-to-day treasury operations while gaining exposure to funding, liquidity, FX, and broader financial risk management in a complex corporate environment.

Key responsibilities:

• Support daily treasury operations including cash management, funding, and liquidity
• Assist with cash forecasting and daily funding positions
• Manage treasury settlements across FX, debt, and banking transactions
• Liaise with internal stakeholders and external banking partners
• Support treasury reporting (board, audit, and financial disclosures)
• Ensure compliance with treasury policies, debt facilities, and regulatory requirements
• Contribute to process improvements and operational efficiency initiatives
  

  Skills and experience:

• 1-5 years’ experience in banking, treasury, or finance
• Strong Excel and analytical capability
• High attention to detail and ability to work in a fast-paced environment
• Degree in Finance, Accounting, or Commerce
• Exposure to treasury concepts or corporate finance (advantageous)
• CA/CPA (or working towards) beneficial

  Benefits and additional information:

• Hybrid working – 2 days WFH
• Free lunch + subsidised parking
• No travel required
• Strong career progression opportunities including exposure to insurance and broader treasury functions
• Direct access to senior leadership with significant investment in development
  

  How to apply:

  If this opportunity aligns with your experience and you’re looking to accelerate your career in treasury within a high-growth environment, please apply or reach out to Sienna at Talent International for a confidential discussion.

Scale by Avec is a consulting business that helps organisations access specialist capability for complex technology and transformation programs.

We are seeking an experienced Business Analyst to join one of our latest infrastructure transformation programs in Melbourne CBD. You will work closely with business and technology stakeholders to define requirements, create high-quality documentation and support the successful progression of the program.

Key responsibilities

• Plan, facilitate and document discovery, requirements and process-design workshops.
• Engage effectively with business, technology, infrastructure, security and operational stakeholders.
• Elicit, analyse and validate business, functional, technical and non-functional requirements.
• Challenge assumptions, resolve ambiguity and ensure requirements accurately reflect stakeholder needs.
• Create documentation from scratch, including:
  • Business and functional requirements
  • Current-state and future-state process maps
  • User stories and acceptance criteria
  • Workshop materials and outcomes
  • Requirements traceability matrices
  • Gap assessments and impact analyses
  • Options papers and decision records
  • Implementation, transition and operational-readiness documentation
• Translate technical infrastructure concepts into clear business language.
• Work with architects, engineers, project managers and delivery teams to clarify requirements throughout the program.
• Identify and document dependencies, risks, issues and delivery gaps.
• Support solution validation, testing and stakeholder acceptance.
• Produce accurate, structured and decision-ready documentation with minimal supervision.

Required experience

• Demonstrated experience as a Business Analyst on infrastructure transformation programs.
• Strong understanding of enterprise technology infrastructure, including areas such as cloud, networks, identity and access management, workplace technology, end-user computing, data centres, security or infrastructure operations.
• Proven ability to independently plan and lead workshops involving senior, technical and operational stakeholders.
• Strong requirements elicitation, analysis, validation and documentation skills.
• Experience creating project documentation from a blank page-not simply maintaining existing templates.
• Ability to build trusted relationships across business and technical teams.
• Excellent written communication skills and attention to detail.
• Experience supporting complex transformation, remediation, migration or implementation initiatives.
• Ability to work through ambiguity, incomplete information and competing stakeholder perspectives.
• Working knowledge of Agile, Waterfall or hybrid delivery environments.

Highly regarded

• Experience working in consulting or professional-services environments.
• Exposure to large, regulated or geographically distributed organisations.
• Experience supporting infrastructure discovery, architecture, security, migration, testing or operational transition.
• Familiarity with Jira, Confluence, Azure DevOps, Visio, Miro or equivalent tools.
• Relevant qualifications or certifications in business analysis, project delivery or technology.

What success looks like

You will bring structure and clarity to a complex infrastructure transformation. You will lead productive workshops, ask the right questions, establish accurate requirements and produce documentation that stakeholders and delivery teams can confidently use.

This opportunity will suit a proactive Business Analyst who is comfortable taking ownership, working through ambiguity and operating across business and technology teams.

Our client

Our client is a growing technology business providing software-led products and services across industries including construction, mining, property, utilities, water and solar farms.

The business experienced strong growth last financial year and is continuing to evolve towards a software and subscription-based model, with significant investment in technology and AI. Operating more like a start-up than a traditional corporate, the business offers a high-energy environment where ideas move quickly and employees can influence its continued growth.

The role

This is a player-coach opportunity for an experienced Inside Sales professional who is ready to step into, or is currently leading a small team while remaining hands-on with customers and sales activity.

You will initially manage and coach one graduate, with plans to expand the team to two, while qualifying warm leads, managing the pipeline and progressing more complex opportunities. The role works closely with Marketing and focuses heavily on following up campaigns and existing customer opportunities rather than relying solely on cold calling.

Key responsibilities

• Coach, support and develop a growing Inside Sales team.
• Qualify approximately five to seven warm leads each week.
• Manage sales pipelines, follow-ups and opportunities through HubSpot.
• Contact customers following EDM and broader marketing campaigns.
• Maintain consistent outbound activity while managing more complex deals.
• Stay across evolving products, technology and AI-enabled solutions.
• Contribute towards team, Australian and New Zealand sales targets.

Skills and experience

• Strong Inside Sales, lead management and pipeline management experience.
• Previous team leadership experience or the capability to step into leadership.
• Hands-on HubSpot experience.
• Experience within software, SaaS or a subscription-based business is highly regarded.
• Comfortable balancing coaching responsibilities with personal sales targets.
• High energy, disciplined and consistent in completing outbound activity.
• Strong customer service focus with a genuine interest in helping customers.
• Comfortable working in a fast-paced business where priorities and product roadmaps can change.

Benefits and additional information

• Salary: $100,000-$120,000 plus super + coms, depending on experience.
• Quarterly coms of approximately $2,000.
• Clear progression into BDM, Product Management or further leadership roles.
• Opportunity to build and shape a growing Inside Sales team.
• Exposure to AI, software and subscription-based products.
• Seven Hills location.
• Monday to Friday, 8:00am-5:00pm.
• Five days per week in the office.