Senior Defence Engineering Managers - Maritime Capability & Sustainment

  • Australia
  • Queensland
  • Permanent
  • Negotiable

About the client

Our client supports complex Australian Defence maritime capability acquisition, transition and sustainment programs.
About the opportunities

We are recruiting multiple senior Engineering Managers to support Defence maritime programs across two key workstreams:

  • Capability acquisition, transition and Introduction Into Service
  • Evolved Cape Class Patrol Boat support-system remediation and sustainment

These are senior engineering leadership roles focused on governance, technical assurance, capability transition, certification, configuration management and long-term supportability.
The successful candidates will operate as trusted engineering advisers, working across Defence, Navy, SPO, military, logistics, sustainment and industry stakeholder groups.

Responsibilities

  • Provide senior engineering leadership and technical advice
  • Exercise or support delegated Engineering Authority arrangements
  • Establish engineering requirements for transition and remediation activities
  • Provide engineering governance and technical assurance
  • Identify, assess and manage technical risks
  • Support capability acquisition, transition and Introduction Into Service
  • Prepare and review Engineering Management Plans and transition documentation
  • Support safety cases, technical certification plans and acceptance activities
  • Conduct technical investigations and provide recommendations
  • Oversee engineering inspections, testing and evaluation
  • Manage engineering change and configuration-control activities
  • Establish and maintain controlled design baselines
  • Lead or support Maintenance Task Analysis programs
  • Oversee configuration audits and baseline verification
  • Support technical data remediation, including drawings, maintenance documentation and Illustrated Parts Catalogues
  • Ensure engineering outcomes are safe, compliant and supportable
  • Advise stakeholders on sustainment and in-service support impacts
  • Work closely with Defence, Navy, SPO and industry partners

What’s in it for you?

  • Multiple opportunities across critical Defence maritime programs
  • Senior engineering leadership and delegated-authority responsibilities
  • Exposure to capability acquisition, transition and sustainment
  • Opportunities based in Cairns or Brisbane
  • Some remote flexibility may be considered for suitable transition specialists
  • Package of up to $180,000 available for applicable opportunities

Requirements

  • Degree qualification in engineering or a related discipline
  • Senior engineering-management experience within Defence or another highly regulated environment
  • Strong engineering governance and technical-assurance capability
  • Experience managing technical risk, certification and acceptance
  • Knowledge of Defence capability acquisition and sustainment
  • Experience developing and reviewing engineering and project artefacts
  • Strong configuration-management and change-control experience
  • Excellent stakeholder engagement and communication skills
  • Ability to operate autonomously as a trusted engineering adviser
  • Australian citizenship and ability to meet Defence security requirements

Highly regarded experience

  • Defence maritime systems and sustainment
  • Capability transition and Introduction Into Service
  • Previous experience within an SPO, CASG or Defence capability environment
  • Delegated Engineering Authority arrangements
  • Maintenance Task Analysis
  • Design-baseline development and configuration audits
  • CPEng and RPEQ qualifications
  • Current NV1 security clearance

Important ECCPB requirement
Candidates being considered for the Evolved Cape Class Patrol Boat workstream must have:

  • Recent and direct ECCPB platform or support-system experience
  • Current NV1 clearance
  • Defence maritime sustainment experience
  • Engineering Authority, configuration-management and technical-assurance experience

Candidates without ECCPB experience may still be considered for the broader capability transition and Introduction Into Service workstream.

To apply

Due to the high volume of applications, we may not be able to respond to every applicant individually. Only candidates progressing to the next stage will be contacted.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Cyber Security Consultant

  • Australia
  • Australian Capital Territory
  • Permanent
  • AU$120000 - AU$150000 per annum

Senior Cyber Security Consultant

We are looking for a Senior Cyber Security Consultant to join a growing technology consulting team, supporting enterprise and government clients across complex security environments.
This role will suit someone with strong security engineering experience, solid stakeholder engagement skills, and the ability to provide technical advice across a range of cyber security technologies.

Location: Canberra,
Work model: Hybrid
Clearance: Baseline clearance with ability to obtain NV1.

About the role
You will work across multiple client environments, providing security advice, solution design, implementation support, and ongoing service improvement across cyber engineering services.

Key responsibilities

  • Provide technical security advice to internal teams, service delivery teams, and customers
  • Lead customer meetings and technical workshops
  • Support security design, gap analysis, and implementation planning
  • Assist with incident, problem, and change management activities
  • Review and improve customer security environments
  • Support upgrades, policy tuning, new implementations, and service improvements
  • Identify opportunities for automation and process improvement
  • Maintain awareness of emerging security threats, trends, and technologies

Skills and experience

  • 5+ years’ experience in security engineering, consulting, or support
  • Strong understanding of IP networking and security principles
  • Experience with one or more of the following:
  • SSE / ZTNA technologies such as Zscaler or Netskope
  • Next-generation firewalls such as Fortinet or Palo Alto
  • Web application filtering such as F5 or Imperva
  • Vulnerability scanning tools such as Tenable or Rapid7
  • Microsoft security tools, Microsoft Sentinel, Defender, or similar
  • Ability to engage with technical and non-technical stakeholders
  • Experience developing security designs, standards, and implementation plans
  • Knowledge of frameworks such as ISO 27001, NIST, CIS Benchmarks, or ASD Essential Eight
  • Strong communication skills and a customer-focused approach

Benefits

  • Salary package from $120k-$150k including super, depending on experience
  • Training and professional development opportunities
  • Flexible hybrid working arrangement
  • Option to purchase additional leave
  • Opportunity to work across varied enterprise and government projects

This is a great opportunity for a security professional looking to step into a consulting role with exposure to multiple clients, modern security technologies, and complex project environments.

Apply now or contact Luther Borgas at luther.borgas@outbacktalent.com

Apply now

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Project Manager (Energy)

  • Australia
  • Queensland
  • Permanent
  • Negotiable

About the client

Our client operates within the energy sector and is preparing to deliver a range of complex business transformation and strategic delivery initiatives.

About the opportunities

We are seeking expressions of interest from professionals at multiple levels for potential long-term engagements based in Townsville.

Opportunities may include:

  • Program Manager
  • Project Manager
  • Portfolio Manager – part-time
  • Program Support Officer or Coordinator

These roles will support the planning, governance and delivery of projects and programs across a complex energy environment. Depending on the position, responsibilities may range from senior program leadership and portfolio oversight through to project coordination, reporting and delivery support.

Responsibilities may include

  • Lead or support complex programs and transformation projects
  • Manage project scope, schedules, budgets, risks and dependencies
  • Establish and maintain effective governance and reporting
  • Coordinate multidisciplinary teams and external suppliers
  • Build strong relationships with senior and operational stakeholders
  • Support portfolio planning, prioritisation and performance monitoring
  • Prepare project documentation, reports, presentations and meeting materials
  • Maintain registers, schedules, actions and delivery documentation
  • Identify risks, resolve delivery issues and support informed decision-making
  • Assist with organisational and operational change activities

What’s in it for you?

  • Multiple opportunities across different levels of seniority
  • Potential long-term contract engagements
  • Full-time and part-time options available
  • Work across meaningful energy and transformation initiatives
  • Opportunity to contribute to complex, high-profile programs
  • Townsville-based roles offering strong stakeholder exposure

Requirements

Requirements will vary depending on the opportunity, but may include:

  • Experience across program, project, portfolio or delivery support functions
  • Previous exposure to energy, energy transition, utilities, infrastructure or complex transformation environments is highly desirable
  • Strong governance, reporting and stakeholder-management capability
  • Experience managing or supporting project risks, schedules and dependencies
  • Excellent written and verbal communication skills
  • Ability to work effectively within multidisciplinary teams
  • Availability to work primarily onsite in Townsville
  • Full Australian working rights

To apply

If you are based in Townsville or open to relocating and have experience across program, project, portfolio or program-support delivery, please submit your CV

These are opportunities, with appointments subject to project confirmation and individual role requirements.

Due to the high volume of applications, we may not be able to respond to every applicant individually. Only candidates progressing to the next stage will be contacted.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Change Manager // Contract // Communications

  • Australia
  • Parramatta
  • Permanent
  • Negotiable

Senior IT Change Officer – Communications & Engagement

We are seeking an experienced Senior IT Change Officer to lead communications, engagement and capability-building activities across a large and complex technology environment.

This role will focus on helping users understand, adopt and confidently use IT tools, services, policies and processes. You’ll develop engaging communications, targeted engagement approaches, training support and feedback mechanisms that make technology and process changes easier for people to understand and adopt.

This is a great opportunity for someone who combines strong change communications and stakeholder engagement skills with experience supporting technology or digital transformation initiatives.

Previous Local Government experience will be highly regarded.

What You’ll Be Doing

  • Develop and deliver targeted communications and engagement plans that support the successful adoption of IT tools, services, policies and processes.

  • Analyse stakeholder groups, user needs, adoption barriers and communication risks to determine the right engagement approach.

  • Translate complex or technical information into clear, compelling and user-friendly communications for diverse audiences.

  • Plan and coordinate training, information sessions, demonstrations, events and consultations to build user confidence and capability.

  • Drive participation in training and engagement activities by clearly communicating their value, relevance and benefits.

  • Develop user-focused collateral including guides, FAQs, intranet content, presentations, talking points, newsletters and campaign materials.

  • Work closely with IT leaders, technical teams and business stakeholders to source meaningful content and communicate project, strategy and service updates.

  • Establish effective feedback loops to understand user sentiment, identify adoption barriers and continually improve communications and engagement.

  • Measure the effectiveness of communications, engagement and training activities using attendance, feedback, satisfaction and adoption indicators.

  • Provide strategic advice to IT and program leaders around stakeholder engagement, change impacts and communication risks.

About You

You’ll be an experienced communications, engagement or change professional who understands that successful technology change is about more than sending communications – it’s about helping people understand what is changing, why it matters and how to work differently.

You will ideally bring:

  • Demonstrated experience developing and delivering communications, engagement or change approaches supporting technology, digital tools, business systems or organisational processes.

  • Strong experience driving user adoption and behavioural change within complex organisations.

  • Experience planning and coordinating training, capability-building, events, consultations or information sessions for diverse user groups.

  • Excellent written communication skills with the ability to turn technical and process-heavy information into clear, engaging content.

  • Strong stakeholder engagement skills and the confidence to work with senior leaders, technical teams and business users.

  • Experience developing communications across multiple channels and formats.

  • An ability to understand stakeholder needs, identify adoption barriers and tailor engagement accordingly.

  • Strong planning, organisation and communication skills, with the ability to operate autonomously in a complex environment.

  • Local Government experience will be highly regarded.

Why Apply?

This is an opportunity to take ownership of communications and engagement activities that have a genuine impact on how people experience and adopt technology. You’ll work across a broad range of IT initiatives, helping bridge the gap between technical teams and end users while building confidence and capability across the organisation.

Apply now

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Senior Project Manager

  • Australia
  • Melbourne
  • Permanent
  • Negotiable
  • Fixed Term Contract until End of November 2027
  • High Impact Role – $170,000-190,000k Package
  • Lead Major Technology Transformation Project

Melton City Council is seeking an experienced Senior Project Manager to lead the delivery of our Technology Change Program, a key initiative supporting Council’s broader Transformation Program.

This is an exciting opportunity to drive large-scale technology and business change project that will modernise systems, improve organisational capability and deliver lasting benefits to our growing community.

About the Role
Reporting to the Program Director, you will:

  • Lead the successful delivery of complex technology transformation project.
  • Manage project governance, budgets, risks, schedules and reporting.
  • Build strong relationships with executive leaders, business stakeholders, vendors and project teams.
  • Drive organisational change, training and adoption of new technologies.
  • Provide strategic advice and regular reporting to senior leadership and governance groups.

You will bring:

  • Tertiary qualifications in Project Management, IT, Business or a related field.
  • Extensive experience delivering large-scale ICT or digital transformation projects.
  • Strong knowledge of project management methodologies and governance frameworks.
  • Exceptional stakeholder engagement, communication and negotiation skills.
  • Demonstrated experience leading teams and managing complex programs in fast-paced environments.
  • Experience in Local Government and TechnologyOne environments will be highly regarded.

Why join Melton City Council?
Melton City Council is proud to serve one of Australia’s fastest growing and most diverse communities. They are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

Driven by innovation, inclusion, and excellence, Melton deliver high-quality services and infrastructure, promotes lifelong learning, and champion health and wellbeing across the municipality. The team plays a vital role in shaping a vibrant, sustainable future for the council’s residents.

Working with Melton City Council means being part of a collaborative and inclusive culture that values your growth.

  • Professional and personal development opportunities
  • Generous leave entitlements and flexible work arrangements
  • A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities.

Join Melton and help build a city that thrives-where your work makes a real difference every day.

Apply today to secure an interview or contact Sarah Jordan (sarah.jordan@talentinternational.com)

Apply now

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Business Analyst - Telco/Utilities billing

  • Australia
  • Melbourne
  • Permanent
  • Negotiable

Business Analyst – Consumer and Billing Transformation

Scale by Avec is seeking an experienced Business Analyst to join a Consumer team delivering key technology and business transformation initiatives.

You will work across business and technical teams to understand customer and operational needs, define clear requirements and improve the processes supporting consumer products, services and billing. This is a hands-on role requiring strong workshop facilitation, stakeholder engagement and documentation skills.

Key responsibilities

  • Collaborate with stakeholders across Technology and business teams to gather, analyse, validate and prioritise business and technical requirements.
  • Facilitate workshops, interviews and walkthroughs to identify business needs, customer pain points and improvement opportunities.
  • Apply persona-based requirements gathering and user story mapping to understand different customer and user needs.
  • Translate complex business and technical concepts into clear requirements, user stories, acceptance criteria and process documentation.
  • Document current-state and future-state processes using appropriate process-modelling techniques.
  • Work closely with architects, engineers and project managers to align business requirements with practical technical solutions.
  • Identify process inefficiencies, control gaps and opportunities for improvement.
  • Initiate discussions on improvement opportunities and ensure proposed solutions appropriately address them.
  • Maintain accurate documentation, requirements traceability and version control across all analysis artefacts.
  • Support stakeholder reviews, solution walkthroughs, testing and business acceptance activities.
  • Manage competing priorities and maintain progress in an evolving and sometimes ambiguous environment.
  • Perform other reasonable duties as directed by the company.

What you’ll bring

  • More than six years of comprehensive Business Analyst experience.
  • Previous experience within electricity, gas, power, utilities or telecommunications.
  • Strong understanding of consumer, customer-service or billing-related processes.
  • Highly developed stakeholder-management, facilitation and negotiation skills.
  • Demonstrated ability to build trust, collaborate and influence across business and technical teams.
  • Strong requirements elicitation, analysis and process-documentation capability.
  • Advanced experience with user story mapping and persona-based requirements gathering.
  • Experience creating clear, accurate documentation from scratch.
  • Understanding of Business Process Model and Notation (BPMN).
  • Working knowledge of BABOK techniques and business-analysis practices.
  • Exposure to AI tools that support business analysis, documentation or requirements management.
  • Strong written and verbal communication skills.
  • Confidence operating at both strategic and operational levels.
  • Ability to manage competing priorities, navigate ambiguity and support continuous improvement.
  • Experience working within Agile, Waterfall or hybrid delivery environments.

Highly regarded

  • Experience with Velocity, Gentrack or similar utilities and billing platforms.
  • Exposure to Australian Energy Market Operator processes or AEMO market interactions.
  • Experience supporting consumer, billing, customer-platform or digital transformation programs.
  • Understanding of customer journeys, products, pricing, metering, payments and billing processes.
  • Familiarity with Jira, Confluence, Azure DevOps, Visio, Miro or equivalent tools.

What success looks like

You will bring structure and clarity to complex consumer and technology initiatives. You will confidently lead workshops, establish accurate requirements and produce documentation that stakeholders, architects, engineers and project teams can use to progress their work.

Your must have a background working in Utilities or Telco especially in the Customer billing platform space.

The role will suit a proactive and self-sufficient Business Analyst who combines strong domain knowledge with practical delivery capability.

Apply now

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Product Owner

  • Australia
  • Adelaide
  • Permanent
  • Negotiable

Product Owner
Adelaide, SA
18-Month Fixed-Term Engagement
Australian Working Rights Required (No Visa Sponsorship Available)

We’re seeking an experienced Product Owner to lead product backlog management and drive the delivery of customer-focused digital solutions within an Agile environment.

In this role, you’ll collaborate with stakeholders across the business to define priorities, shape product roadmaps, manage backlogs, and translate business needs into actionable user stories. You’ll work closely with cross-functional teams to deliver high-quality outcomes while ensuring alignment with strategic objectives.

What you’ll bring:

  • Experience as a Product Owner, Product Manager, or similar role
  • Strong backlog management and prioritisation skills
  • Agile delivery experience (Scrum/SAFe preferred)
  • Exceptional stakeholder engagement and communication skills
  • Ability to translate business and customer needs into product requirements
  • Experience working with cross-functional delivery teams in a fast-paced environment

If you’re passionate about delivering customer value and driving product success, we’d love to hear from you.

For more details, reach out to Aparna Malik at 08 8228 1560

Apply now

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Service Now Architect

  • Australia
  • Sydney
  • Permanent
  • Negotiable
  • Sydney, Australia
  • 4 days on site, 1 day WFH
  • $190,000 incl super + annual bonus

This is an opportunity for a highly capable ServiceNow Architect, or Senior ServiceNow Engineer who wants more than a traditional engineering role, without stepping away from the hands on work.

We’re looking for a Senior ServiceNow Engineer / Platform Architect to become a key technical authority for a large, global ServiceNow environment. You’ll combine deep platform expertise with solution architecture, technical leadership and hands on problem solving, helping shape how ServiceNow is designed, built and operated across the organisation.

This isn’t a role where you’ll spend your days sitting on the sidelines producing architecture documents. You’ll be close to the technology, working with engineers, product teams and stakeholders to solve problems, shape solutions and provide the technical direction behind the platform.

About the role:

The ServiceNow capability is entering an exciting period of change and growth. You’ll join at a point where there is genuine scope to influence how the team operates, establish better ways of working and help define the future direction of the platform.

You’ll act as a trusted technical escalation point, working across a global, distributed environment, you’ll collaborate with product teams, engineers and senior stakeholders across multiple regions and time zones.

The position combines architecture with technical delivery and operational involvement, taking complex changes from design through build, testing, release and handover.

What you’ll be doing:

  • Provide senior technical leadership and architecture expertise across the ServiceNow platform
  • Help define platform architecture, technical standards, reusable patterns and engineering guardrails
  • Work directly with product and business teams to understand requirements and determine the best technical approach
  • Remain hands on, jumping into complex problems, whiteboarding solutions and supporting engineers when needed
  • Guide architecture across integrations, security, performance, CMDB, data models and platform design
  • Help shape the technical roadmap, including integrations, platform improvements and technical debt
  • Act as an escalation point for complex ServiceNow issues and support root cause analysis where required
  • Review higher risk technical designs and ensure solutions remain scalable, supportable and upgrade safe
  • Mentor engineers and help raise technical capability across a distributed global team
  • Provide technical leadership across complex initiatives from design through testing, release and operational handover

The broader remit includes architecture reviews, integration patterns, platform governance, major incident support and technical leadership across complex initiatives.

About you:

  • Around 8+ years of experience across enterprise ITSM, service operations or related platform environments
  • 5+ years of strong, hands on ServiceNow experience
  • Experience across ServiceNow architecture, solution design or technical leadership
  • Strong knowledge of integrations, APIs, authentication, resiliency and monitoring
  • Experience working with large, complex organisations and distributed technical teams
  • An understanding of enterprise considerations including security, scalability, change management, compliance and platform governance
  • ServiceNow certifications, with CSA required and additional architecture, development, integration or CIS credentials highly regarded
  • A relevant degree or equivalent practical experience

If you’re technically strong, enthusiastic about ServiceNow and excited by the idea of helping build and shape a global platform capability, this could be a great next step. Please apply now or email your resume to sophia.parrelli@talentinternational.com

Apply now

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Business Development Manager - Decarbonisation

  • Australia
  • Sydney
  • Permanent
  • AU$120000 - AU$150000 per annum + great commission

Business Development Manager – Decarbonisation

Location: Sydney
Salary package: $150,000 + Uncapped Commissions

This newly created role is an opportunity for a proven new-business hunter to build a national pipeline across complex decarbonisation and net-zero solutions. You’ll sell consultative, engineered solutions rather than off-the-shelf products, working alongside technical specialists to solve energy and asset challenges for large organisations. With uncapped commission and strong earning potential, this will suit a commercially driven BDM who understands the technical landscape.

Required skills and experience

  • 5+ years’ B2B business development experience with a strong track record of winning new clients and revenue.
  • Proven hunter mentality, with experience generating opportunities rather than relying on an established account base.
  • Demonstrated experience selling complex decarbonisation, energy, renewable energy or engineered solutions.
  • Experience in solution-based/consultative sales, rather than solely product, licensing or certification sales.
  • Working knowledge of energy, electrical, mechanical and asset engineering concepts.
  • Ability to work with engineers to scope and develop tailored technical solutions for clients.
  • Experience engaging senior decision-makers around net-zero, energy efficiency, electrification or asset-performance initiatives.
  • Electrical or mechanical engineering qualifications/background will be highly regarded.

What you’ll be doing

  • Build a national pipeline of new decarbonisation opportunities.
  • Engage organisations looking to reduce emissions and progress towards net zero.
  • Identify asset and energy challenges and develop commercially viable solutions with engineering teams.
  • Sell solutions across areas such as electrification, renewable energy, submetering, energy efficiency and transitioning assets away from gas.
  • Own the sales cycle from prospecting and discovery through to proposal, negotiation and close.
  • Build long-term client relationships and identify further opportunities across their asset portfolios.
  • Work alongside established sales and technical teams while owning the growth of the decarbonisation offering.

If you’re looking for a role where your performance directly impacts your earning potential, this is a compelling next move. You’ll join an established business with strong technical capability, work on projects supporting Australia’s transition to net zero, and have access to an uncapped commission structure.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Unified Communications Engineer

  • Australia
  • Adelaide
  • Permanent
  • AU$90000 - AU$130000 per annum

If you’re a UC / Voice Engineer who knows Microsoft Teams Calling, Cisco UC or SIP environments and wants more ownership of your solutions, this is an opportunity worth exploring.

Our client is a leading South Australian ICT managed services provider and Telstra Platinum Partner, supporting government and enterprise customers across Australia.

With 50+ staff and continued growth, they’re looking for an experienced Unified Communications Engineer to join their Adelaide team and take a key role in designing and delivering modern voice and collaboration solutions.

What’s in it for you?

This isn’t purely a BAU support role.

You’ll get exposure across the full solution lifecycle – from solution design and pre-sales through to implementation, migration and complex troubleshooting – working with a mix of established enterprise technology and modern cloud-based UC platforms.

You’ll have the opportunity to:

  • Take ownership of technically interesting UC projects
  • Work across Microsoft Teams Calling, Cisco Webex Calling, SIP and SBC technologies
  • Deliver solutions for enterprise and government environments
  • Work closely with experienced engineers, architects and pre-sales specialists
  • Build deeper capability across cloud voice, networking and contact centre technologies
  • Join an established Adelaide technology business that is continuing to grow

What you’ll be doing

You’ll design, deploy and support UC and telephony solutions, including:

  • Microsoft Teams Calling, including Direct Routing and Operator Connect
  • Cisco Webex Calling and broader Cisco UC environments
  • SIP trunking, SBCs, dial plans and call routing
  • Telstra carriage and third-party integrations
  • Cloud voice migrations from legacy PBX environments
  • L2/L3 troubleshooting across voice and call-quality issues
  • Technical designs, low-level designs and as-built documentation

You’ll also work alongside the pre-sales team, contributing technical expertise to solution design, customer conversations and presentations.

What we’re looking for

You’ll ideally have 4+ years of experience in UC, voice or collaboration engineering within an MSP, telco or enterprise environment.

Strong experience in Microsoft Teams Calling and/or Cisco UC will be highly regarded, along with:

  • SIP, RTP, QoS and codecs
  • SBCs such as AudioCodes or Ribbon
  • Voice-related networking including VLANs, QoS and firewall traversal
  • Troubleshooting complex voice and call-quality issues
  • Strong customer-facing and communication skills

Experience with Genesys, Five9, Telstra TIPT or Telstra carriage services would be a bonus, as would Microsoft Teams Voice or Cisco Collaboration certifications.

Australian Citizenship is preferred due to the nature of some government customer engagements.

Apply now

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Senior Technical Business Analyst

  • Australia
  • Melbourne
  • Permanent
  • Negotiable

The Role
This is a senior Technical Business Analyst opportunity within the Investment Technology domain, suited to someone who combines strong investment industry knowledge with genuinely technical business analysis capability.

Operating between investment stakeholders, architects, engineers and delivery teams, you will own requirements from discovery through to implementation, translating complex investment processes and data requirements into clear technical specifications that development teams can execute against.

The role has a strong focus on investment data, private markets, systems integration and analytics, requiring someone comfortable working with APIs, data structures, data mapping, SQL, cloud platforms and complex investment datasets. You will also bring an understanding of investment concepts such as Security Master, Books of Record, Investment Risk, Portfolio Monitoring, Performance and Attribution

Key Responsibilities

  • Lead end-to-end requirements elicitation, analysis and documentation, translating investment business needs into detailed functional and technical requirements, user stories and acceptance criteria.
  • Analyse complex investment data and processes, including data sources, mappings, data quality, fund structures, Books of Record and reporting requirements, using SQL and other analytical techniques where required.
  • Define integration requirements across APIs, system interfaces, middleware and data flows, documenting technical rules, dependencies, authentication, error handling, logging and non-functional requirements.
  • Partner closely with solution architects, developers and engineers to shape technically feasible solutions, producing functional designs, interface specifications, process flows, sequence diagrams and technical backlog items.
  • Support delivery through backlog refinement, development clarification, integration and API testing, data validation, UAT preparation and requirements traceability from initial discovery through to production.
  • Facilitate workshops and collaborate with investment, operations, technology and data stakeholders, translating complex concepts between technical and non-technical audiences and supporting operational readiness and transition into BAU.

Skills & Experience Required:

  • Significant experience as a Senior Technical Business Analyst within financial services, investment management, superannuation, asset management or a comparable investment environment.
  • Strong knowledge of investment processes and data, ideally across Private Markets including private equity, unlisted equities, alternatives, credit, infrastructure and/or property, with familiarity across concepts such as Security Master, Investment Book of Record, Accounting Book of Record, Investment Risk, Performance and Attribution.
  • Strong technical analysis capability across APIs, integrations, data mapping and complex datasets, with practical experience working with SQL, data warehousing and modern data/integration technologies.
  • Experience delivering investment data and analytics solutions using technologies such as AWS, Databricks, ETL/data orchestration platforms and APIs, with the ability to engage credibly with architects and engineering teams.
  • Proven ability to own complex requirements end-to-end within Agile delivery environments, including workshop facilitation, user stories, acceptance criteria, backlog refinement, solution validation, testing and stakeholder management.

Nice to Have:

  • Exposure to Public Markets and Listed Equities.
  • Experience implementing or supporting best-of-breed investment management and investment operations platforms.
  • BABOK-aligned certification such as CBAP, CBDA, AAC or CPOA.
  • Agile certifications such as Scrum or SAFe, or financial industry qualifications such as CFA Institute Investment Foundations.

What’s in it for You:

  • Permanent position with a competitive salary package.
  • Melbourne CBD location with hybrid working arrangements.
  • Work at the intersection of investment management, data and modern technology, tackling complex technical and business challenges.
  • Broad exposure across Private Markets, investment data, cloud, integration and analytics initiatives.
  • Senior-level opportunity with genuine ownership across the full delivery lifecycle and direct engagement with investment, technology and engineering stakeholders.

Apply today and Ron Tran will reach out to disclose further information.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Sales Development Representative // Entry-level Tech Sales

  • Australia
  • Sydney
  • Permanent
  • AU$60000 - AU$62000 per annum + + super + uncapped commissions

Are you currently working in retail sales, gym membership sales, call centre sales or outbound sales and looking to break into technology?

Our client is a large, global software company looking for two Sales Development Representatives to join its growing North Sydney team.

This is a great entry point into tech sales for someone who already knows how to build rapport, work to targets, handle rejection and close customers – but wants stronger earning potential, structured training and a clear career path.

You do not need previous technology experience. What matters most is your hunger, resilience and motivation to succeed.

The role

You will generate new business opportunities and book qualified meetings for Account Executives by:

  • Making around 40- 60 outbound calls per day
  • Engaging prospective customers by phone, email and LinkedIn
  • Asking strong questions and identifying business needs
  • Handling objections and building interest
  • Qualifying opportunities before progressing them to the sales team
  • Working towards clear monthly activity and performance targets

You could be a great fit if you have experience in:

  • Retail sales and individual KPIs
  • Gym or fitness membership sales
  • Call centre or phone-based sales
  • Outbound sales in another industry
  • Customer-facing roles involving upselling, negotiation or closing

You will also bring:

  • A genuine interest in building a career in technology sales
  • Hunger, tenacity and a strong desire to earn
  • Confidence speaking with new people
  • Strong communication and active listening skills
  • Clear examples of achieving targets or overcoming challenges
  • A coachable attitude and willingness to learn
  • Full Australian working rights

What is on offer

  • $60,000 base salary plus super
  • Uncapped commission
  • Guaranteed commission in your first month
  • Quarterly accelerators
  • Additional incentives for qualified opportunities that close
  • Structured onboarding and product training
  • Clear progression into an Account Executive role
  • Hybrid working, with three days in the office
  • Regular team incentives, recognition and social events
  • North Sydney office close to the station
  • The opportunity to join an established global technology business

There are two positions available with an ASAP start.

If you are performing well in retail, fitness or outbound sales and want to build a long-term career in technology sales, apply now.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.