Global Tech Support Analyst

Location + WFH Flexibility: Sydney – 5 days onsite (4.5-day work week with half-day Fridays)
Salary: $78,000 + super

Our client:
Talent International, a leading Australian recruitment firm, have been engaged by our long-standing client, a globally recognised organisation within media, content and entertainment, operating across more than 60 countries.

Their Global Service Desk supports users across multiple regions, delivering high-quality IT support within a fast-paced, collaborative environment. The Sydney team plays a key role in supporting the APAC region while working closely with global teams in the US and UK.

We are seeking a Global Tech Support Analyst to join their team.

Role Details:
* Front-line IT support across phone, email and chat
* Manage and triage incoming tickets, ensuring timely resolution
* Troubleshoot basic hardware, software and user issues
* Escalate complex issues to relevant teams
* Support users across multiple locations and time zones
* Work closely with local and global IT teams

Required Skills and Experiences:
* Mandarin language skills highly desirable (APAC user support)
* 1-2+ years’ experience in IT support or customer-facing roles, or relevant IT studies
* Strong customer service and communication skills
* Basic technical skills across device setup, software installation and troubleshooting
* Ability to manage multiple tasks in a fast-paced environment
* Comfortable in a highly front-facing support role

Additional Details & Benefits:
* 4.5-day working week (half-day Fridays)
* High visibility role with global exposure (US & UK teams)
* Strong team culture and supportive environment
* Clear pathway into broader IT roles
* Work across a global, enterprise-level environment

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume.

About the Client

Our client is a well-established Australian organisation undergoing a significant transformation within its People & Culture function. Following the recent implementation of SuccessFactors, the organisation is focused on strengthening payroll governance, compliance, and data integrity across its national operations.

About the Role

We are seeking two Payroll Analytics Consultants to join a Payroll Governance team on an initial 6-month contract. This role will play a critical part in supporting ongoing payroll reviews, investigations, and remediation activities.

You will work across both legacy (TechOne) and current (SuccessFactors) systems, analysing complex payroll data sets and helping to identify and resolve discrepancies. This is a fast-paced environment requiring strong attention to detail and the ability to deliver insights under tight timeframes.

Key Responsibilities

• Extract, cleanse, and reconcile payroll data across TechOne and SuccessFactors
• Conduct detailed analysis to identify payroll variances (systemic and one-off)
• Support payroll reviews, investigations, and remediation activities
• Interpret awards, enterprise agreements, and payroll rules
• Develop reports, dashboards, and documentation to support findings
• Collaborate with internal stakeholders and external vendors
• Contribute to time-sensitive investigative workstreams

What’s in it for you?

• Competitive day rate of $700-$800 (inclusive of super)
• Opportunity to work on a high-profile payroll transformation program
• National role with flexible working arrangements
• Exposure to large-scale data analysis and remediation projects
• Immediate start in a supportive, collaborative team

About You

• Strong payroll operations knowledge, including pay runs and awards interpretation
• Proven experience in payroll investigations, audits, or remediation
• Advanced Excel skills (pivot tables, formulas, data reconciliation)
• Experience with BI tools (Power BI/Tableau) highly regarded
• Exposure to SuccessFactors and/or TechOne advantageous
• Strong analytical mindset with high attention to detail
• Ability to thrive in fast-paced, ambiguous environments

Candidates must have full Australian working rights.

Please call Nicky Hargreaves ASAP on +61 466173695 if of interest

Overview

Our client is not just a financial services organization; they’re a team of innovators dedicated to reshaping the industry landscape. They’re on an ambitious growth trajectory and are seeking a Senior Project Manager who will play a pivotal role in driving strategic initiatives and transformation projects that propel them forward. You will spearhead the end-to-end delivery of projects that align with their strategic objectives and deliver tangible business value. If you’re a seasoned project manager with a passion for innovation and a desire to make a meaningful impact, we want to hear from you!

Required Skills:

• Extensive experience in end-to-end project management, delivering multiple projects simultaneously, including those with budgets around $1M, specifically within a financial services environment.
• Strong planning, organizational, and analytical skills to define project scope, objectives, and success metrics.
• Proven ability to manage projects across various domains such as digital customer platforms, new product launches, and operational improvements within the financial services sector.
• Excellent stakeholder engagement and communication skills, with the ability to influence and collaborate effectively across teams and leadership.
• In-depth knowledge of project management methodologies (e.g., Waterfall, Agile/Scrum, PRINCE2) and practical experience in applying them.
• Financial and commercial acumen for managing project budgets and ensuring alignment with strategic priorities.

Also Required:

• Familiarity with project portfolio management practices.
• Experience presenting project updates to leadership with concise and impactful insights.
• Capability to mentor junior project managers or coordinators in effective delivery approaches.

Preferred Education and Experience

• Relevant tertiary qualifications in Business, Finance, Technology, Project Management, or a related field.
• Professional certifications in project management (e.g., PMP, PRINCE2, Agile/Scrum Master) are highly desirable.

Other Requirements

• Flexibility to adapt to changing project scopes and organisational priorities.
• Willingness to manage external vendors and partners while overseeing vendor performance.

If you are ready to take your career to new heights and be a part of our client’s exciting journey to redefine the financial services landscape, we invite you to apply now and become a key player in their transformation!

Contact Jenny today for a confidential chat: jenny.nguyen@talentinternational.com

You will need to be New Zealand based with a valid work visa to be considered for this role.

Job Summary
This role is responsible for leading the daily operations of a premium retail boutique, ensuring exceptional customer experiences and strong commercial outcomes. You will manage team performance, drive sales targets and oversee operational efficiency. The position plays a key role in achieving business objectives through leadership and strategic store management.

Key Responsibilities

• Lead daily store operations to ensure high performance and service standards
• Drive sales performance against KPIs and business targets
• Recruit, train and coach team members to support development
• Manage staffing, workloads and team performance outcomes
• Oversee inventory management and stock optimisation
• Coordinate in-store and external events and promotions
• Monitor operational expenses and identify improvement opportunities
• Ensure compliance with retail policies, procedures and standards
• Deliver accurate and timely processing of stock and customer orders

Required Qualifications

• Minimum five years retail management experience
• Bachelor’s degree in Retail, Fashion or related field preferred
• Proven track record achieving sales targets
• Ability to work evenings and weekends

Skills & Competencies

• Strong leadership and team development capability
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong customer service and relationship-building skills
• Commercial awareness and business acumen
• Problem-solving and decision-making capability

Talent International is proud to partner with our long-standing client, an industry leader in smart, AI-driven surveillance and monitoring solutions. With operations spanning Australia and New Zealand, our client supports major industries including construction, government, mining, quarries, property, and civil infrastructure with advanced site security, monitoring, and compliance solutions.

The Opportunity

This is an exciting opportunity for an experienced Business Development Manager to join and drive commercial growth across WA. You’ll be joining forces with an existing BDM in Perth, working collaboratively to expand the client’s footprint across the region.

You’ll be responsible for both growing existing accounts and winning new business, focusing on high-value clients and underutilised opportunities in Perth’s market. This role is an outbound hunting focused position and requires someone who is hands-on, proactive, and hungry to drive results.

This is a full-time role based either in the office or out on the road visiting clients (typically 4-5 days per week). A valid driver’s licence and vehicle are essential.

Key Responsibilities:

• Drive monthly revenue and commercial growth in the WA region
• Grow existing accounts while actively targeting new clients across diverse industries
• Conduct outbound sales activity – including cold calls, client meetings, quote follow-ups, and re-engagement of lapsed customers
• Deliver onsite client visits, run demos, and provide hands-on advice for camera/security installations
• Follow up on high-value quotes and convert warm leads into long-term clients
• Work closely with your Perth counterpart to manage and grow the region
• Report to the National Head of Sales and Marketing and collaborate with the broader sales team
• Leverage CRM (HubSpot), structured sales processes, with full product training provided

What We’re Looking For:

• A proven BDM with success in B2B sales, ideally from hire/industrial sectors
• Strong hunter mentality – comfortable with outbound prospecting and reactivating dormant accounts
• Hands-on and proactive: someone who thrives in the field (this is not an account management role)
• Experience working independently, with strong discipline and accountability
• Comfortable with activity-based KPIs and structured CRM-driven sales
• Valid driver’s license and vehicle required

Why Join?

• Take ownership of a high-potential WA region with significant growth opportunity
• Generous commission structure
• Work with innovative, AI-powered cloud surveillance solutions across diverse industries
• Be part of a supportive, high-energy sales team with national reach
• Structured onboarding with full product training, CRM training, and national sales training program
• Collaborative team culture with group targets and shared success

APPLY NOW

If you’re a driven and experienced BDM who’s ready to own and grow the WA market, we’d love to hear from you.

Click Apply Now to submit your CV and for further enquiries please contact jasmine.ho@talentinternational.com / 08 6212 5526 for a confidential conversation.

For a full list of vacancies please visit www.talentinternational.com

We’re currently partnering with a leading, high profile WA based organisation to secure experienced Solution Architects for multiple fixed-term opportunities in Perth, WA.

If you’re looking to work on large-scale transformation initiatives while still enjoying work-life balance, flexible WFH options, and free onsite parking, this could be a great fit.

In these roles, you’ll take ownership of designing and delivering enterprise-level solutions that support critical business and technology outcomes across the organisation.

What You’ll Be Doing:

• Lead the design and delivery of scalable, secure enterprise solutions
• Work across the full solution lifecycle, from concept through to implementation
• Define and uplift architecture standards, patterns, and best practices
• Provide hands-on guidance to delivery teams to ensure quality outcomes
• Collaborate with key stakeholders across business and technology functions
• Contribute to broader architecture strategy and transformation initiatives

What we are looking for:

• Proven experience as a Solution Architect in complex enterprise environments
• Strong expertise across Azure cloud platforms
• Broad technical exposure across infrastructure, security, networking, and applications
• Development knowledge (C#, .NET, APIs) highly regarded
• Solid understanding of cyber security within solution design
• Experience delivering large-scale transformation programs
• Strong communication skills with the ability to influence stakeholders

What we can offer:

• Work on high-impact, enterprise transformation projects
• Perth-based role – no FIFO or travel required(!)
• Flexible working arrangements (hybrid WFH)
• Free onsite parking
• Supportive and collaborative environment

Important

With an immediate / ASAP start, preference will be given to candidates currently based in Western Australia (Perth). Candidates wanting to work from interstate (remotely) will not be considered.

If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to Huma.irshad@talentinternational.com by clicking the “APPLY NOW” button.

For a list of all vacant positions, please see our website www.talentinternational.com

For further enquires please call Huma on 0418594901.

Our client is seeking a Business Analyst who has a blend of coding and BA to join their team in the Melbourne CBD. This is an exciting opportunity to make use of your blended skill set in a permanent full-time capacity with a global organisation.

THE ROLE:

• Lead the discovery, scoping, and design of voice solution implementations for warehouse and distribution clients – this is your primary focus
• Support the delivery of RFID and software (communication and collaboration) solutions as part of the broader portfolio
• Analyse existing warehouse and supply chain workflows to identify where voice, RFID, or software tools will deliver the greatest impact
• Customise and troubleshoot solution components using C# and Python
• Translate business requirements into clear, actionable project documentation including process maps, user stories, and user manuals
• Collaborate with sales teams to support pre-sales engagements, demonstrations, and solution proposals
• Act as the key liaison between clients, project managers, and technical teams throughout the implementation lifecycle
• Contribute to the growth of our solutions practice, including building playbooks, sharing knowledge, and identifying new opportunities

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WHO YOU ARE

• A seasoned Business Analyst with a minimum of 10 years
• Proven experience in workflow analysis and process improvement within warehouse or DC operations
• Proficient in C# and Python, with practical experience developing or customising software in a solutions delivery context
• Strong communicator – able to engage confidently with operational staff on the floor and executive stakeholders alike
• A practical problem-solver with attention to detail and a genuine drive for continuous improvement

• Comfortable managing multiple concurrent projects across different solution types in a fast-paced, growing business
• Willing to travel domestically (and occasionally internationally) to support client engagements

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BONUS EXPERIENCE

• Hands-on experience with voice solutions such as Honeywell Vocollect, Zebra, or similar platforms
• Exposure to RFID technology in a warehousing or supply chain context
• Familiarity with workforce communication or collaboration software tools
• Understanding of logistics operations and consultative selling experience is highly desirable.

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ON OFFER

• Play a leading role in a high-growth practice actively supporting major Australian and New Zealand customers right now
• Broad exposure across enterprise mobility, networking infrastructure, voice, RFID, and software solutions – with voice as your primary focus
• Flexible working – up to 2 days working from home each week
• Competitive permanent salary with the backing of a well-established global group
• Work alongside a supportive, experienced team with strong industry networks
• Make a real, visible impact on how our clients operate – and on the growth of our business in the region

For more information, please call Shelley on 0418 572 482 or email shelley.harrison@talentinternational.com Shortlisted candidates will be contacted.

We are seeking an experienced Works Planner to support the planning and delivery of maintenance and works programs across a large electricity distribution network.
This is a critical coordination role, responsible for ensuring work is effectively planned, scheduled, and delivered safely and efficiently. You will work closely with field teams, planners, and stakeholders to optimise delivery outcomes, manage dependencies, and ensure compliance across all activities.

Key Responsibilities

• Develop and coordinate works programs for field execution, ensuring safety and compliance at all times
• Optimise scheduling, resourcing, and delivery planning to meet operational targets
• Prepare and release work instructions and job packages for field teams
• Coordinate network access, outages, and dependencies required for execution
• Liaise with internal teams and contractors to ensure efficient delivery of works
• Monitor and resolve scheduling conflicts, resourcing issues, and delivery risks
• Support emergency response and dispatch activities when required
• Contribute to continuous improvement of planning, scheduling, and delivery processes
• Maintain accuracy across systems and data used for planning and reporting

Key Requirements

• Experience within electricity distribution, transmission, or utilities environments
• Electrical trade or relevant qualification (e.g. Cert III in Electrical Distribution or Engineering Diploma)
• Background in works planning, scheduling, or field coordination
• Strong understanding of network operations, maintenance, and construction activities
• Ability to manage multiple priorities in a fast-paced operational environment
• Strong stakeholder engagement and communication skills
• Experience working with planning/scheduling systems (e.g. SAP or similar)
• Knowledge of safety, compliance, and regulatory requirements within utilities

Benefits

• Permanent role with long-term career stability
• Opportunity to work within a critical infrastructure environment
• Strong team culture focused on safety, performance, and continuous improvement
• Career development pathways within a leading network services business

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com or hit Apply Now

Our client:

Our client is a well-known Australian organisation undergoing a significant transformation, with renewed investment in marketing and customer engagement. Their CRM function is growing and plays a critical role in driving customer acquisition, retention and loyalty through data-led campaigns.

The role:

This is a hands-on CRM & Marketing Automation role focused on building and executing campaigns across multiple channels. You’ll work within a collaborative team delivering high volumes of targeted campaigns, with a strong focus on quality, speed and continuous improvement.

Key responsibilities:

• Build and execute CRM campaigns across email, SMS and push channels
• Develop and manage customer journeys in Salesforce Marketing Cloud
• Interpret campaign briefs and translate into targeted audience builds
• Support campaign targeting to improve engagement and ROI
• Conduct post-campaign analysis and track performance metrics
• Collaborate with stakeholders and internal teams to deliver campaigns
• Contribute to test-and-learn and automation initiatives

Skills and experience:

• 2+ years’ experience in CRM / Marketing Automation roles
• Strong Salesforce Marketing Cloud experience (essential)
• Experience building journeys, emails and automations (AMPscript required)
• HTML email development capability
• SQL experience (preferred)
• Strong attention to detail in a high-volume environment
• Ability to manage multiple campaigns with short turnaround times
• Strong communication and stakeholder engagement skills

Benefits and additional information:

• High-performing, collaborative team environment
• Flexible working
• Exposure to a large-scale, data-driven marketing environment
• Opportunity to work across multiple brands and customer segments
• Fast-paced environment with strong career development potential

How to apply:

If you’re a CRM / Marketing Automation specialist looking for a fast-paced, high-impact role, apply now or reach out directly for a confidential discussion.

We are working with a leading energy distribution company to recruit an experienced Customer Development Manager to manage major customer connections and network augmentation projects across Victoria.

This role requires a strong Electrical Engineering background, as you will be responsible for managing technically complex connection projects, interpreting network requirements, and working closely with engineering teams to deliver compliant and commercially viable outcomes.

Key Responsibilities

• Manage major customer relationships and complex connection projects
• Act as the primary interface for customers on high-value, technically complex connections
• Oversee preparation and release of customer connection offers aligned to network capabilities
• Coordinate internal stakeholders across engineering, finance, and legal teams
• Translate technical network requirements into customer-ready solutions and proposals
• Negotiate commercial agreements and manage project financials
• Oversee preparation of technical and financial documentation for internal approvals
• Ensure compliance with regulatory, safety, and network standards
• Contribute to continuous improvement of connection processes and technical frameworks

Key Requirements

• Electrical Engineering qualification (essential)
• Proven experience within electricity distribution, transmission, or utilities environments
• Strong understanding of network infrastructure, customer connections, and augmentation works
• Experience managing technically complex infrastructure or connection projects
• Ability to engage with both technical and non-technical stakeholders
• Strong commercial awareness and negotiation capability

What’s on Offer

• Permanent role with a leading energy distributor
• Melbourne CBD base with flexible hybrid working
• Exposure to major customer connections and network infrastructure projects
• Opportunity to work at the intersection of engineering, commercial, and customer engagement

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com or hit Apply Now

Our client:

Our client is a well-known Australian organisation undergoing a significant transformation, with renewed investment in marketing and customer engagement. Their CRM function is growing and plays a critical role in driving customer acquisition, retention and loyalty through data-led campaigns.

The role:

This is a hands-on CRM & Marketing Automation role focused on building and executing campaigns across multiple channels. You’ll work within a collaborative team delivering high volumes of targeted campaigns, with a strong focus on quality, speed and continuous improvement.

Key responsibilities:

• Build and execute CRM campaigns across email, SMS and push channels
• Develop and manage customer journeys in Salesforce Marketing Cloud
• Interpret campaign briefs and translate into targeted audience builds
• Support campaign targeting to improve engagement and ROI
• Conduct post-campaign analysis and track performance metrics
• Collaborate with stakeholders and internal teams to deliver campaigns
• Contribute to test-and-learn and automation initiatives

Skills and experience:

• 2+ years’ experience in CRM / Marketing Automation roles
• Strong Salesforce Marketing Cloud experience (essential)
• Experience building journeys, emails and automations (AMPscript required)
• HTML email development capability
• SQL experience (preferred)
• Strong attention to detail in a high-volume environment
• Ability to manage multiple campaigns with short turnaround times
• Strong communication and stakeholder engagement skills

Benefits and additional information:

• High-performing, collaborative team environment
• Flexible working
• Exposure to a large-scale, data-driven marketing environment
• Opportunity to work across multiple brands and customer segments
• Fast-paced environment with strong career development potential

How to apply:

If you’re a CRM / Marketing Automation specialist looking for a fast-paced, high-impact role, apply now or reach out directly for a confidential discussion.

Do you have excellent administration, coordination and business support experience?

If that sounds like you, read on!

We’re seeking a very capable administration and business support person.

You’d be joining a busy group and be the type of person that excels and thrives on high level administration and support work and can pivot from one task to the next with ease.

What you’ll be doing includes:

· high level administrative support and coordination across a business group

· governance support including agendas, papers, rooms and meeting logistics

· manage mailboxes, track actions, assist with correspondence and reports

· support financial administration

· booking travel

· event and project coordination.

You’ll love working in this space and be someone who is highly organised, thinks ahead, and brings a calm manner to everything you do.

You’ll bring:

· experience in administrative support or personal assistance roles

· a high level of attention to detail and able to think and plan ahead

· strong relationship skills and able to build them at all levels

· be a trusted confidante

· event management expertise

· have solid systems capabilities including the Microsoft suite.

You’ll be a highly organised person who gets things done and thoroughly enjoys administration support work. You’ll join a collegial team that enjoys their work providing excellent support to their business group.

Preferably, you’ll have some experience supporting senior leaders and exposure to Board or governance support responsibilities.

New Zealand citizenship is required for this role.

If this sounds like the opportunity for you – don’t delay and apply now with your CV and a cover letter telling us why in your own words. We will be reviewing applications as they come in.

For more information or to discuss the role please contact Talent International’s John Keith on 021 205 3252 or Jacaleen Williams on 021 732 996.