Are you currently working in retail sales, gym membership sales, call centre sales or outbound sales and looking to break into technology?

Our client is a large, global software company looking for two Sales Development Representatives to join its growing North Sydney team.

This is a great entry point into tech sales for someone who already knows how to build rapport, work to targets, handle rejection and close customers – but wants stronger earning potential, structured training and a clear career path.

You do not need previous technology experience. What matters most is your hunger, resilience and motivation to succeed.

The role

You will generate new business opportunities and book qualified meetings for Account Executives by:

• Making around 40- 60 outbound calls per day
• Engaging prospective customers by phone, email and LinkedIn
• Asking strong questions and identifying business needs
• Handling objections and building interest
• Qualifying opportunities before progressing them to the sales team
• Working towards clear monthly activity and performance targets

You could be a great fit if you have experience in:

• Retail sales and individual KPIs
• Gym or fitness membership sales
• Call centre or phone-based sales
• Outbound sales in another industry
• Customer-facing roles involving upselling, negotiation or closing

You will also bring:

• A genuine interest in building a career in technology sales
• Hunger, tenacity and a strong desire to earn
• Confidence speaking with new people
• Strong communication and active listening skills
• Clear examples of achieving targets or overcoming challenges
• A coachable attitude and willingness to learn
• Full Australian working rights

What is on offer

• $60,000 base salary plus super
• Uncapped commission
• Guaranteed commission in your first month
• Quarterly accelerators
• Additional incentives for qualified opportunities that close
• Structured onboarding and product training
• Clear progression into an Account Executive role
• Hybrid working, with three days in the office
• Regular team incentives, recognition and social events
• North Sydney office close to the station
• The opportunity to join an established global technology business

There are two positions available with an ASAP start.

If you are performing well in retail, fitness or outbound sales and want to build a long-term career in technology sales, apply now.

What’s in it for you:

• Join a large organisation in the construction and property industry
• Help improve security across the business
• Melbourne CBD

About the role:

We’re looking for a Head of Information Security to strengthen security operations, manage cyber risk and help shape the security roadmap for a large organisation. This is a hands on leadership role with broad influence across technology and business teams.

What you’ll do:

• Lead the response to security incidents, working with security analysts, network teams and external providers.
• Use incident processes and playbooks to assess issues, coordinate action and keep stakeholders informed.
• Review projects, designs and proposed changes, challenging decisions where security risks have not been addressed.
• Maintain security policies, controls and risk reporting, including those supporting ISO 27001.
• Improve security monitoring and controls across cloud, identity, endpoint and data protection.
• Provide practical security advice to technology teams and senior stakeholders.

What you’ll bring:

• At least 10 years’ experience in information security, with broad experience across security operations, risk and governance.
• Strong incident management experience, including handling issues before they escalate.
• Experience contributing to technology governance forums and the confidence to challenge proposed changes when needed.
• Practical knowledge of ISO 27001, NIST or similar security frameworks.
• Experience with Microsoft security tools, SIEM, vulnerability management and cloud security.

Please apply for a confidential chat or email bini.james@talentinternational.com

Cyber Security Consultant – Multiple Levels

We are looking for Cyber Security Consultants to join a growing technology consulting team supporting enterprise and government clients. We’re open to people at different stages of their cyber career, from security engineers ready to move into consulting through to experienced consultants who can lead technical work with clients.

You’ll need a good understanding of networking and security, strong communication skills, and hands-on experience with at least one relevant security technology. Training is available for the right person.

Location: Canberra
Work model: Hybrid – 2 days in the office, 3 days remote
Working rights: Australian citizenship required
Clearance: Must have NV1 Clearance

About the role

You will work across different client environments, helping to design, implement and improve cyber security services. The work may include technical advice, security engineering, customer workshops and support for ongoing service delivery. The role includes an on-call component, with allowances provided.

Key responsibilities

• Provide practical security advice to customers and internal teams

• Take part in customer meetings and technical workshops, leading them as your experience allows

• Support security reviews, solution design and implementation planning

• Help resolve security incidents and technical issues

• Support upgrades, new implementations, policy tuning and service improvements

• Identify opportunities to improve or automate security processes

• Keep up to date with security threats and technology developments

Skills and experience

• Experience in security engineering, consulting, network security or technical security support

• A sound understanding of IP networking and security principles

• Hands-on experience with one or more of the following:

  • SSE or ZTNA tools such as Zscaler or Netskope

  • Firewalls such as Fortinet or Palo Alto

  • Web application security tools such as F5 or Imperva

  • Vulnerability scanning tools such as Tenable or Rapid7

  • Microsoft security tools, Sentinel, Defender or similar

• The ability to work with both technical and non-technical stakeholders

• An interest in developing your security design and consulting skills

Experience with security frameworks such as ISO 27001, NIST, CIS Benchmarks or the ASD Essential Eight would be useful. We’re also interested in people with deeper design, architecture or customer-facing experience.

Benefits

• Training and professional development

• Flexible hybrid working

• Option to purchase additional leave

• Work across varied enterprise and government projects

If you have a solid security foundation and enjoy solving problems with customers, we’d like to hear from you.

Apply now or contact Luther Borgas at luther.borgas@outbacktalent.com.

What’s in it for you:

• Lead cutover and go-live for a major SAP ERP program.
• Work for a leading utilities organisation
• Flexible working arrangement – hybrid

About the role:

We’re looking for an experienced Cutover Manager to support a major ERP RISE Program through go-live and Hypercare. Working closely with the SAP project team, you’ll coordinate cutover activities across program streams, manage dependencies and keep stakeholders informed of go-live readiness.

What you’ll do:

• Plan and drive cutover activities across the program.
• Coordinate the SAP team, business teams and key stakeholders.
• Track readiness, risks, dependencies and actions, escalating issues early.
• Manage cutover progress and stakeholder updates during go-live.
• Support Hypercare, including defect coordination, prioritisation and communication.

What you’ll bring:

• Experience managing cutover for a large ERP or SAP program.
• A track record of coordinating multiple streams through go-live.
• Strong planning, stakeholder management and problem-solving skills.
• Experience with post-go-live Hypercare and defect management.
• A hands-on approach and the ability to stay organised under pressure.

What’s in it for you:

• Lead cutover and go-live for a major SAP ERP program.
• Work for a leading utilities organisation
• Flexible working arrangement – hybrid

Please apply for a confidential chat or email bini.james@talentinternational.com

Our client is seeking an experienced technology leader to keep the platforms its health insurance customers rely on secure, stable and reliable. This role brings together cloud and infrastructure operations, day-to-day security operations and the technology our cleint staff use to do their work.

Reporting to the Head of Operations, you’ll lead the Platform Operations Lead and Security Operations Lead. You’ll guide the teams, help resolve complex incidents and improve how live services are monitored, supported and recovered.

What you’ll be doing

• Oversee Azure, hosting, networks, virtual machines, platforms and databases that support live customer services.
• Lead incident response and escalations, bringing technical expertise when it helps the team diagnose issues quickly.
• Manage security monitoring, vulnerability management, patching and operational security controls.
• Own backups, business continuity and disaster recovery testing.
• Improve monitoring and automate routine work to make services more reliable and efficient.
• Oversee internal business applications, staff devices, identity and workplace technology.
• Develop your team’s capability and work with delivery teams to ensure new services are ready for ongoing support.

Minimum requirements

• At least seven years’ experience in infrastructure, hosting or cloud operations, including three years in a leadership role.
• Experience running hosted or cloud services for external customers.
• Deep technical knowledge of Azure and enterprise networking.
• Experience in security monitoring, vulnerability management and patching.
• Experience with backups, business continuity and disaster recovery testing.
• Experience in capacity management, cloud cost management, and monitoring and observability tools.
• A relevant IT, engineering or related qualification, or equivalent experience supported by professional development.

What you’ll bring

You’ll have at least seven years’ experience in infrastructure, hosting or cloud operations, including three years in a leadership role. You’ll have run hosted or cloud services for external customers and bring deep knowledge of Azure and enterprise networking.

You’ll also have practical experience across security operations, disaster recovery, monitoring, capacity management and cloud costs. You’re calm during incidents, comfortable making decisions and committed to sharing your technical knowledge with your team.

Experience in insurance or private health insurance would be an advantage.

Business Analytics Practice Lead

We’re seeking an experienced Business Analytics Practice Lead to lead and develop a high-performing Business Analysis function. This is a senior leadership opportunity combining technical BA expertise, people leadership and stakeholder management.

About the Role

You’ll lead a team of Business Analysts while driving BA standards, best practice and capability across the organisation. A key focus will be translating complex business and stakeholder needs into clear, testable requirements that software development teams can effectively deliver.

Working closely with customers, Product and Technology & Delivery teams, you’ll bridge the gap between business requirements and technical delivery, helping shape effective software solutions.

Key Responsibilities

• Lead, mentor and develop a team of Business Analysts.
• Own and improve BA standards, methodologies and quality practices.
• Translate complex business requirements into clear, actionable requirements for development teams.
• Partner with customers and stakeholders to understand needs and facilitate solution discussions.
• Develop business requirements, user stories and supporting documentation.
• Provide expert BA guidance across projects and complex analysis activities.
• Support backlog management, prioritisation and delivery planning.
• Build strong relationships across Product, Technology & Delivery teams.
• Foster a collaborative, customer-focused and high-performing team culture.

About You

You’ll bring proven experience leading and mentoring a team of Business Analysts, alongside strong experience across the software development lifecycle.

You will ideally have:

• Extensive experience in Business Analysis, requirements gathering and process mapping.
• Proven ability to translate business requirements into technical solutions.
• Strong understanding of BA methodologies and best practice.
• Excellent communication, stakeholder management and influencing skills.
• Experience working within Agile development environments is desirable.
• Relevant IT, Computer Science or equivalent experience.

If you’re a technically strong BA leader who enjoys developing people, solving complex problems and connecting stakeholders with delivery teams, this is an opportunity to make a genuine impact.

Reach out directly to Zahrah Wood at 0480 804 546 or message via LinkedIn

• Two Leadership Opportunities – Product Operations & Product Delivery
• Full Time Permanent Role
• Adelaide Based Position

Two exciting technology leadership opportunities spanning product operations and product/platform delivery. Lead high-performing teams, improve live product performance, drive reliable releases and deliver technology roadmaps across modern cloud and customer-facing environments.

Product Operations Manager

This role is focused on keeping customer-facing products supported, stable and performing in live environments.

You will lead the operational side of the product lifecycle, with responsibility for second and third-line product support, production performance, incident and problem management, release deployment and operational readiness. A key part of the role is ensuring lessons from production are fed back into delivery teams to improve product supportability and reduce recurring issues.

We are looking for someone with strong experience across technology operations, application/product support, IT service management and production environments, ideally including:

• 7+ years’ experience in product support or technology operations, including 3+ years in leadership
• Second and third-line support for customer-facing products
• Incident, problem and service management
• Major incident management and production support
• Release deployment and operational readiness
• Cloud and low-code environments such as Azure and OutSystems
• Experience influencing delivery teams to improve product supportability

ITIL or equivalent service management certification would be advantageous.

Product & Platform Delivery Manager

This role is focused on leading the teams that build, run and continuously improve key customer products and platforms.

You will own delivery across multiple product and platform teams, managing roadmap execution, delivery capacity, resourcing, integrated backlogs, dependencies and release cycles. The role requires someone who can create predictable delivery across competing priorities while maintaining clear accountability for milestones, risks and delivery outcomes.

We are looking for someone with strong experience across software delivery, product/platform delivery and technology leadership, ideally including:

• 7+ years’ software delivery management experience, including 3+ years in leadership
• Leadership of multiple delivery or product teams
• Delivery against shared product/platform roadmaps
• Capacity planning and resourcing across competing priorities
• Integrated backlog, dependency and milestone management
• Ownership of release cycles within live customer environments
• Cloud and low-code platforms such as Azure and OutSystems
• Teams responsible for both build and run activities

Agile or project management certification would be advantageous.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

• Sydney, Australia
• 4 days on site, 1 day WFH
• $190,000 incl super + annual bonus

This is an opportunity for a highly capable Senior ServiceNow Engineer who wants more than a traditional engineering role, without stepping away from the hands on work.

We’re looking for a Senior ServiceNow Engineer to become a key technical authority for a large, global ServiceNow environment. You’ll combine deep platform expertise with solution architecture, technical leadership and hands on problem solving, helping shape how ServiceNow is designed, built and operated across the organisation.

This isn’t a role where you’ll spend your days sitting on the sidelines producing architecture documents. You’ll be close to the technology, working with engineers, product teams and stakeholders to solve problems, shape solutions and provide the technical direction behind the platform.

About the role:

The ServiceNow capability is entering an exciting period of change and growth. You’ll join at a point where there is genuine scope to influence how the team operates, establish better ways of working and help define the future direction of the platform.

You’ll act as a trusted technical escalation point, working across a global, distributed environment, you’ll collaborate with product teams, engineers and senior stakeholders across multiple regions and time zones.

The position combines architecture with technical delivery and operational involvement, taking complex changes from design through build, testing, release and handover.

What you’ll be doing:

• Provide senior technical leadership and architecture expertise across the ServiceNow platform
• Help define platform architecture, technical standards, reusable patterns and engineering guardrails
• Work directly with product and business teams to understand requirements and determine the best technical approach
• Remain hands on, jumping into complex problems, whiteboarding solutions and supporting engineers when needed
• Guide architecture across integrations, security, performance, CMDB, data models and platform design
• Help shape the technical roadmap, including integrations, platform improvements and technical debt
• Act as an escalation point for complex ServiceNow issues and support root cause analysis where required
• Review higher risk technical designs and ensure solutions remain scalable, supportable and upgrade safe
• Mentor engineers and help raise technical capability across a distributed global team
• Provide technical leadership across complex initiatives from design through testing, release and operational handover

The broader remit includes architecture reviews, integration patterns, platform governance, major incident support and technical leadership across complex initiatives.

About you:

• Around 8+ years of experience across enterprise ITSM, service operations or related platform environments
• 5+ years of strong, hands on ServiceNow experience
• Experience across ServiceNow architecture, solution design or technical leadership
• Strong knowledge of integrations, APIs, authentication, resiliency and monitoring
• Experience working with large, complex organisations and distributed technical teams
• An understanding of enterprise considerations including security, scalability, change management, compliance and platform governance
• ServiceNow certifications, with CSA required and additional architecture, development, integration or CIS credentials highly regarded
• A relevant degree or equivalent practical experience

If you’re technically strong, enthusiastic about ServiceNow and excited by the idea of helping build and shape a global platform capability, this could be a great next step. Please apply now or email your resume to sophia.parrelli@talentinternational.com

Talent International is currently recruiting Community and Stakeholder Engagement Manager to work for the NSW Government, based in Sydney (can be based in Newcastle or Wollongong). This is a 6 week contract, with the possibility of extension, paying between $850 to $950 per day + Super.

8 hours per day/ 40 hours per week

You will lead a team of communication specialists to deliver strategic engagement across NSW. Your work will give communities, customers and stakeholders meaningful opportunities to shape transport priorities and projects, while helping senior leaders understand community sentiment and emerging issues.

The opportunity

• Lead the design, delivery and evaluation of community engagement and communication plans.
• Advise senior leaders on stakeholder concerns, reputational risks and engagement opportunities.
• Build relationships across communities, government and project teams to support consistent communication.
• Use data and community feedback to improve engagement and inform decisions.
• Develop clear narratives that connect transport initiatives with local priorities and outcomes.
• Manage sensitive issues and crisis communications alongside corporate communications and executive teams.
• Coach your team and oversee contractors to deliver high-quality work.
• Maintain effective governance, reporting and compliance practices.

About you

You bring significant experience leading community and stakeholder engagement, ideally across complex public-facing projects. You can provide sound strategic advice, manage sensitive issues and turn engagement insights into practical recommendations.

You will also have:

• A qualification in communications, media, public relations, marketing or a related field, or equivalent relevant experience.
• An IAP2 Certificate in Engagement, or willingness to obtain one.
• A current Australian driver licence and willingness to travel.
• Availability for occasional engagement activities outside regular hours

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

The Role
This is a hands-on Data & AI Consultant opportunity combining technical delivery with client-facing consulting.

You will work across data engineering, business intelligence, cloud and applied AI initiatives, taking ownership from initial discovery and requirements gathering through solution design, development and delivery. The role suits someone who enjoys both building solutions and working directly with stakeholders to understand what the business is trying to achieve.

You will operate across Python, SQL, Microsoft Azure and Microsoft Fabric, developing data solutions, integrations and applied AI capabilities while helping clients translate business challenges into practical technical outcomes.

Key Responsibilities

• Design, build and integrate data, cloud, BI and applied AI solutions aligned to client requirements.
• Develop solutions using Python and SQL, including data processing, automation and engineering activities.
• Work across Microsoft Azure and Microsoft Fabric, supporting modern data platform and analytics solutions.
• Develop and integrate APIs and connected services across client environments.
• Engage directly with clients to gather requirements, analyse business problems and translate needs into fit-for-purpose technical solutions.
• Own delivery from discovery and solution design through development, troubleshooting, documentation and implementation.

Skills & Experience Required

• Strong hands-on development capability with Python and SQL, supported by sound Linux fundamentals.
• Commercial experience with Microsoft Azure, Microsoft Fabric and modern data engineering practices.
• Experience designing or delivering BI, analytics or data platform solutions, with the ability to turn business data into useful outcomes.
• Practical experience implementing AI solutions within a business environment, rather than purely experimental or academic AI.
• Experience developing and integrating APIs, alongside confidence using Git and modern source control practices.
• Strong consulting and business analysis capability, with the communication skills to work directly with clients, understand ambiguous requirements and shape practical solutions.
• The successful candidate will be comfortable operating autonomously, diagnosing unfamiliar systems and making sound technical decisions where requirements may not always be fully defined.

Nice to Have

• Experience delivering solutions across a consulting, professional services or client-facing environment.
• Exposure to Power BI or broader Microsoft BI technologies.
• Experience estimating and scoping technical delivery work.
• Broader experience across data architecture, analytics engineering, automation or AI-enabled business processes.

What’s on Offer

• Permanent position.
• Melbourne CBD location with hybrid working arrangements.
• Broad technical remit spanning AI development, BI, data engineering and cloud consulting.
• Opportunity to work directly with clients and take genuine ownership of solutions from discovery through to delivery.
• Varied project environment offering exposure to new technologies, business problems and technical challenges.

Apply today and Jimmy Nguyen will reach out to disclose further information.

Business Analyst – ERP

12-Month FTE | Melbourne

To $150K package – includes superannuation

An exciting opportunity is available for an experienced Business Analyst to join a major ERP review and transformation program within a complex, highly regarded organisation.

This role will play a key part in reviewing the organisation’s current Workday environment and supporting a formal Request for Proposal (RFP) process to determine the best future-fit solution across Finance, HR, Procurement and Payroll.

Working closely with the Senior Business Analyst, Solution Architect, Program Manager and key business stakeholders, you will translate business needs into clear requirements and help ensure potential technology solutions are evaluated against genuine business requirements.

Key Responsibilities

• Engage stakeholders across Finance, HR, Procurement and Payroll to understand current processes, pain points and future requirements.
• Facilitate workshops, interviews and requirements-gathering sessions with business and technical stakeholders.
• Document business and functional requirements, process maps, user stories and gap analysis.
• Review the current Workday environment and identify gaps between existing functionality and business needs.
• Develop and maintain the requirements register supporting the ERP RFP process.
• Assist with RFP documentation, evaluation criteria and vendor scoring frameworks.
• Assess vendor responses against documented business and functional requirements.
• Coordinate vendor demonstrations, workshops and Q&A sessions.
• Support testing and validation of proposed vendor solutions and proof-of-concept outcomes.
• Prepare reports, dashboards and presentations for senior stakeholders and project governance groups.

Skills & Experience

To be successful, you will ideally bring:

• Proven Business Analyst experience within complex organisations, involving ERP or enterprise platform programs.
• Strong experience in requirements gathering, process mapping, gap analysis and functional specifications.
• Experience supporting RFP, procurement or vendor evaluation processes.
• Knowledge of ERP, HCM or Finance platforms, with Workday experience highly regarded.
• Strong workshop facilitation and stakeholder engagement skills.
• Ability to communicate effectively with both technical and non-technical stakeholders, including senior executives.
• Strong analytical, problem-solving and documentation skills.
• Ability to manage multiple workstreams and deliver within tight project timelines.
• Experience with Power BI and/or SQL would be advantageous.
• Previous experience within research, education or healthcare environments would also be beneficial.

The Opportunity

This is a full-time FTE 12-month based on-site in Melbourne, offering the opportunity to contribute to a significant enterprise technology decision and transformation program.

You will work with senior stakeholders across the organisation and play an important role in shaping the requirements and evaluation process that will determine the organisation’s future ERP direction.

For more information contact Shelley on shelley.harrison@talentinternational.com. Shortlisted candidates will be contacted.