Platform / DevOps & Reliability Engineers
Multiple Opportunities – Specialist & Principal/Senior Levels
Location: Adelaide, SA
Full Time Permanent Role

Please note: Applicants must have valid Australian working rights. Visa sponsorship is not available for these positions.

Talent International is seeking experienced Platform, DevOps and Reliability Engineers to join an established organisation in Adelaide. Opportunities are available at both Specialist and Principal/Senior levels, focusing on platform automation, cloud infrastructure, integration and system reliability.

Key Responsibilities

• Develop and maintain CI/CD pipelines using Azure DevOps, Octopus Deploy or similar tools.
• Implement Infrastructure as Code (IaC) using Terraform and automate environment provisioning.
• Manage Kubernetes, Rancher and container-based platforms.
• Support Azure integration services, including API Management, Service Bus and Event Grid.
• Improve monitoring, observability, system reliability and performance.
• Troubleshoot complex platform issues and drive automation, resilience and continuous improvement.
• Provide technical leadership, mentoring and establish engineering best practices (senior-level roles).

Skills & Experience

• 5+ years’ experience in Platform Engineering, DevOps, Cloud Infrastructure or related roles (8+ years for Principal-level opportunities).
• Strong hands-on experience with Azure DevOps, CI/CD, Terraform and infrastructure automation.
• Experience with Kubernetes, Rancher or similar container technologies.
• Knowledge of Azure integration services and messaging platforms.
• Experience with monitoring, logging, observability and incident management.
• Strong troubleshooting, problem-solving and stakeholder engagement skills.
• Technical leadership and Site Reliability Engineering (SRE) experience highly regarded for senior opportunities.

Interested or know someone suitable? Apply now or Feel free to reach out to Shilpa Sharma at 08 8228 1501

Head of IT Portfolio – Multiple Roles
Melbourne CBD
Circa $250,000 package, including superannuation
Large ASX // 3 days in office, 2 from home

A major ASX-listed essential services organisation is seeking two to three high-calibre Heads of IT Portfolio to lead the end-to-end delivery of technology initiatives across assigned business units. Reporting to the GM of Projects, each role will partner closely with the leadership teams of approximately one to three business units, shaping technology roadmaps and taking ownership of projects from initial concept, prioritisation and business case development through delivery, operational handover, and benefits realisation.

The Role
Each Head of IT Portfolio will oversee a portfolio valued at approximately $10-$15 million per business unit and lead a fluctuating team of approximately 10-20 FTEs, including Project Managers, Analysts and technical delivery resources. Key responsibilities include:

• Partnering with Business Unit leaders to understand strategic priorities and shape the supporting technology roadmap
• Managing demand, pipeline prioritisation, portfolio planning, and resource capacity across assigned business units
• Developing project scopes, investment proposals, and business cases to secure funding
• Supporting commercial bids and tenders by providing realistic technology scope, estimates, delivery models, and timelines
• Initiating approved projects and establishing clear scope, governance, budgets, delivery frameworks, and success measures
• Leading the end-to-end delivery of multiple concurrent technology initiatives
• Providing leadership and direction to Project Managers and multidisciplinary technical delivery teams
• Managing portfolio budgets, resource forecasting, dependencies, risks, and delivery performance
• Actively intervening to resolve delivery issues and return challenged projects to green
• Holding vendors, system integrators and software providers accountable for contractual and delivery outcomes
• Providing clear portfolio reporting and advice to senior business and technology executives
• Ensuring projects progress through appropriate governance and delivery stage gates
• Overseeing go-live, hypercare, and the effective transition of completed initiatives into operational support
• Working closely with the central PMO to maintain consistent delivery standards and portfolio visibility.

About You
You will be an accomplished enterprise IT Portfolio Manager, Head of Delivery or Senior Technology Delivery leader with experience managing complex portfolios within one or more of the following sectors:

• Utilities
• Engineering
• Telecommunications
• Essential services
• Asset or infrastructure management
• Transport
• Mining and resources

You will also bring

• Proven ownership of enterprise technology portfolios from strategy and initiation through to operational handover.
• Experience managing portfolios comprising multiple concurrent and interdependent projects.
• Strong financial management capability, ideally overseeing technology portfolios valued at $10 million or more.
• Experience leading teams of approximately 10-20 people, including Project Managers and technical specialists.
• Demonstrated capability in demand management, pipeline governance, prioritisation and resource planning.
• Experience developing business cases, investment submissions and delivery roadmaps.
• Strong commercial experience managing vendors and different delivery arrangements, including fixed-price and time-and-materials engagements.
• The ability to build trusted relationships with senior Business Unit leaders and translate operational priorities into practical technology outcomes.
• A hands-on delivery style, with the confidence to step into challenged projects and resolve complex blockers.
• Strong executive communication, portfolio reporting and stakeholder management skills.

Nice to have

• Project or portfolio management certification such as PMP, PRINCE2, P3O
• Experience supporting technology components of major commercial bids or client-facing service contracts
• Experience operating within a federated enterprise or complex multi-business-unit environment.

Apply
This is an opportunity to take genuine ownership of a substantial technology portfolio within a large, complex, national organisation.

To apply or arrange a confidential discussion, contact:

Kylie.McManus@talentinternational.com

Product Owner
Adelaide, SA
18-Month Fixed-Term Engagement
Australian Working Rights Required (No Visa Sponsorship Available)

We’re seeking an experienced Product Owner to lead product backlog management and drive the delivery of customer-focused digital solutions within an Agile environment.

In this role, you’ll collaborate with stakeholders across the business to define priorities, shape product roadmaps, manage backlogs, and translate business needs into actionable user stories. You’ll work closely with cross-functional teams to deliver high-quality outcomes while ensuring alignment with strategic objectives.

What you’ll bring:

• Experience as a Product Owner, Product Manager, or similar role
• Strong backlog management and prioritisation skills
• Agile delivery experience (Scrum/SAFe preferred)
• Exceptional stakeholder engagement and communication skills
• Ability to translate business and customer needs into product requirements
• Experience working with cross-functional delivery teams in a fast-paced environment

If you’re passionate about delivering customer value and driving product success, we’d love to hear from you.

For more details, reach out to our reception line: 08 8228 1560 or Zahrah: 0480 804 546

We’re looking for experienced Finance Business Partners to join a large, well-established organisation, supporting its Technology function across financial planning, commercial partnering and performance management.

There are 2 fantastic opportunities for commercially minded finance professionals who enjoy working closely with senior stakeholders, influencing business decisions and turning financial data into meaningful insights.

Key activities

• Partner with Technology leaders to provide financial insights, commercial advice and decision support.
• Manage budgets, forecasts, financial performance and reporting across Technology portfolios.
• Support investment decisions, business cases, cost optimisation and financial planning.
• Analyse financial trends, risks and opportunities to drive better business outcomes.
• Work closely with senior stakeholders to challenge assumptions and improve financial performance.
• Support financial governance, procurement activities and commercial commitments.
• Identify opportunities to streamline, standardise and automate financial reporting and processes.

Skills and experience

• Proven experience in Finance Business Partnering, Commercial Finance or FP&A.
• Strong budgeting, forecasting, financial analysis and reporting capabilities.
• Excellent stakeholder engagement skills, with the confidence to influence senior leaders.
• Commercial mindset with the ability to translate complex financial information into actionable insights.
• Strong Excel and financial modelling skills.
• Experience supporting Technology, IT or Digital functions will be highly regarded.
• Relevant Finance, Accounting or Commerce qualifications; CA/CPA preferred.
• Experience with Apptio would be advantageous.

If you’re an experienced Finance Business Partner who enjoys combining financial expertise with commercial influence, we’d love to hear from you.

Apply now or email Alistair.barr@talentinternational.com for further information.

An exciting opportunity exists for experienced Precision Welders / Metal Fabricators to join PRECISE MFG, part of the Stärke Advanced Manufacturing Group, as they continue to expand their precision fabrication capabilities supporting Australia’s defence, aerospace, and advanced manufacturing industries.

They are seeking highly skilled, hands-on tradespeople with exceptional TIG and MIG welding capabilities, particularly across stainless steel and aluminium. These opportunities will suit experienced welders and fabricators who take genuine pride in their workmanship, consistently achieve tight tolerances, and thrive in an environment where quality and attention to detail are paramount.

With significant investment in modern manufacturing facilities and equipment, they have multiple permanent opportunities available, including potential leadership responsibilities for a suitably experienced candidate.

The Opportunity

Working within their fabrication facility in Edwardstown, you’ll manufacture high-quality, precision-engineered components and assemblies for customers across defence, aerospace, marine, mining, and other specialist industries.

Key Responsibilities

• Perform high-quality TIG and MIG welding across stainless steel, aluminium, and mild steel.
• Fabricate precision components and assemblies to tight dimensional tolerances and demanding quality standards.
• Read and accurately interpret detailed engineering drawings, technical specifications, and welding requirements.
• Undertake complex fabrication, fitting and assembly work with a strong focus on accuracy and consistency.
• Maintain exceptional weld quality, finish, and structural integrity.
• Conduct dimensional checks and quality inspections to ensure compliance with specifications.
• Work collaboratively to achieve production targets without compromising quality or safety.
• Contribute to continuous improvement across workshop processes and manufacturing standards.

About You

We’re looking for experienced tradespeople who understand the difference between general fabrication and high-precision manufacturing, and who consistently deliver outstanding workmanship.

To be successful, you’ll ideally bring:

• Relevant trade qualifications in Welding, Metal Fabrication, Boilermaking or Sheet Metal Work.
• Extensive hands-on TIG and MIG welding experience, particularly stainless steel, and aluminium.
• Proven experience producing precision fabrications to tight tolerances and exacting specifications.
• Strong ability to interpret engineering drawings and translate them into high-quality finished products.
• Excellent understanding of welding techniques, joint preparation, distortion control, and fabrication processes.
• A demonstrated commitment to quality, accuracy, and attention to detail.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• A reliable, professional attitude and genuine pride in your trade.

Highly Regarded

• Experience in defence, aerospace, precision engineering, or other high-specification manufacturing environments.
• Experience with robotic welding systems, CNC brake presses, or advanced manufacturing equipment.
• Knowledge of welding procedures, quality documentation, and relevant Australian welding standards.
• Experience working within AS9100 or similarly controlled quality environments.
• Previous leading hand or supervisory experience.
• Forklift licence.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

The Role
This is a hands-on Data & AI Consultant opportunity combining technical delivery with client-facing consulting.

You will work across data engineering, business intelligence, cloud and applied AI initiatives, taking ownership from initial discovery and requirements gathering through solution design, development and delivery. The role suits someone who enjoys both building solutions and working directly with stakeholders to understand what the business is trying to achieve.

You will operate across Python, SQL, Microsoft Azure and Microsoft Fabric, developing data solutions, integrations and applied AI capabilities while helping clients translate business challenges into practical technical outcomes.

Key Responsibilities

• Design, build and integrate data, cloud, BI and applied AI solutions aligned to client requirements.
• Develop solutions using Python and SQL, including data processing, automation and engineering activities.
• Work across Microsoft Azure and Microsoft Fabric, supporting modern data platform and analytics solutions.
• Develop and integrate APIs and connected services across client environments.
• Engage directly with clients to gather requirements, analyse business problems and translate needs into fit-for-purpose technical solutions.
• Own delivery from discovery and solution design through development, troubleshooting, documentation and implementation.

Skills & Experience Required

• Strong hands-on development capability with Python and SQL, supported by sound Linux fundamentals.
• Commercial experience with Microsoft Azure, Microsoft Fabric and modern data engineering practices.
• Experience designing or delivering BI, analytics or data platform solutions, with the ability to turn business data into useful outcomes.
• Practical experience implementing AI solutions within a business environment, rather than purely experimental or academic AI.
• Experience developing and integrating APIs, alongside confidence using Git and modern source control practices.
• Strong consulting and business analysis capability, with the communication skills to work directly with clients, understand ambiguous requirements and shape practical solutions.
• The successful candidate will be comfortable operating autonomously, diagnosing unfamiliar systems and making sound technical decisions where requirements may not always be fully defined.

Nice to Have

• Experience delivering solutions across a consulting, professional services or client-facing environment.
• Exposure to Power BI or broader Microsoft BI technologies.
• Experience estimating and scoping technical delivery work.
• Broader experience across data architecture, analytics engineering, automation or AI-enabled business processes.

What’s on Offer

• Permanent position.
• Melbourne CBD location with hybrid working arrangements.
• Broad technical remit spanning AI development, BI, data engineering and cloud consulting.
• Opportunity to work directly with clients and take genuine ownership of solutions from discovery through to delivery.
• Varied project environment offering exposure to new technologies, business problems and technical challenges.

Apply today and Jimmy Nguyen will reach out to disclose further information.

Senior Business Analyst – Technology & Infrastructure

Location: Sydney

We are seeking experienced Senior Business Analysts to join a company in the aviation industry, supporting large-scale technology, infrastructure and systems integration programs.

This is a hands-on technical Business Analyst role requiring strong experience in requirements management, technical documentation and complex project delivery.

You will work closely with business stakeholders, engineers, architects, technical teams and external suppliers to translate complex business and operational needs into clear, actionable requirements.

Key Responsibilities

• Lead end-to-end requirements management across complex technology and infrastructure programs, from initial business requirements through to implementation and operational acceptance.

• Gather, analyse and document business, functional, non-functional and technical requirements.

• Develop detailed requirements specifications to support procurement, supplier engagement and solution delivery.

• Establish and maintain requirements traceability, ensuring requirements are clearly defined, validated and linked to delivery outcomes.

• Facilitate workshops with technical teams, business stakeholders and operational teams to identify requirements, resolve gaps and clarify dependencies.

• Develop current-state and future-state process maps, operating models and technical documentation.

• Work closely with architects, engineers, cyber security teams, project managers and external vendors.

• Support systems integration, solution evaluation, testing, verification and acceptance activities.

Essential Skills & Experience

• Extensive experience as a Senior Business Analyst delivering complex technology, infrastructure or systems integration projects.

• Demonstrated experience managing requirements across the full project lifecycle, including procurement, implementation and operational acceptance.

• Strong experience developing detailed business, functional and non-functional requirements and technical specifications.

• Proven ability to establish and maintain requirements traceability and manage changes throughout delivery.

• Experience translating complex engineering, operational and technical information into clear documentation for business and technical stakeholders.

• Strong experience facilitating workshops, challenging assumptions and resolving complex requirements.

• Demonstrated experience working with solution architects, engineers, technical delivery teams and external suppliers.

• Excellent stakeholder management, analytical and documentation skills.

• Ability to work independently, take ownership and bring structure to complex or ambiguous requirements.

Highly Desirable

• Experience in systems engineering and structured requirements management.

• Experience developing Concepts of Operations (ConOps), User Requirements Specifications (URS), Functional and Performance Specifications (FPS) and High-Level Designs (HLD).

• Experience supporting infrastructure modernisation, enterprise networks, systems integration or cyber security programs.

• Background working in aviation, transport, government, defence or other regulated and safety-critical environments.

• Experience with procurement documentation, tender evaluations, verification, validation and system acceptance.

• Knowledge of ISO/IEC/IEEE 29148 or similar requirements engineering standards.

• Relevant certifications such as CBAP or PMI-PBA.

About You

You are a technically strong, delivery-focused Senior Business Analyst who can confidently work with engineers, architects and operational stakeholders.

You understand how to turn complex technical requirements into structured, practical documentation that supports procurement, solution design, implementation and testing.

We are looking for candidates with genuine hands-on technical business analysis experience, rather than backgrounds primarily focused on Scrum Master, Product Owner, Change Management or strategic advisory roles.

If you have strong technical requirements management experience and enjoy working on complex technology and infrastructure programs, we encourage you to apply.

Health Data and Analytics Lead
Location: Black Forest, Mount Barker or Nuriootpa, SA
Employment: Fixed-term contract until June 2027, with potential extension
Work Arrangement: Up to 2 days WFH per week following a 6-month probation period

About the Opportunity

Talent International is proud to be partnering with Country SA Primary Health Network (Country SA PHN) to recruit an experienced Health Data and Analytics Lead.

Country SA PHN plays a vital role in improving healthcare access, addressing health inequalities and supporting better health outcomes for rural and regional South Australian communities.

This role will focus on analysing complex health datasets, identifying population health trends, healthcare needs and service gaps, and translating findings into evidence-based recommendations to support healthcare planning, funding and commissioning decisions.

You will also provide technical guidance and mentoring to analysts, ensuring high-quality reporting and data governance practices.

Key Responsibilities:

• Analyse population health data to identify healthcare trends, service gaps and health inequalities.
• Conduct quantitative and qualitative research to support health needs assessments.
• Prepare evidence-based reports and recommendations for stakeholders.
• Ensure data governance, privacy, data quality and appropriate information-sharing practices.
• Provide technical guidance, mentoring and quality assurance to analysts.
• Support improvements to analytical frameworks and reporting processes.

Skills and Experience:

• Strong background in health data analytics, epidemiology, population health, health informatics or public health research.
• Experience analysing complex health datasets and producing research-based reports.
• Sound understanding of data governance, privacy and data-sharing requirements.
• Strong Excel skills; SQL, Power Query and Power BI highly regarded.
• Excellent stakeholder engagement, communication and analytical skills.
• Experience mentoring analysts or reviewing analytical outputs.
• Relevant tertiary qualifications or equivalent professional experience.

If you’re passionate about leveraging health data and research to drive evidence-based decisions and improve healthcare outcomes, we’d love to hear from you.

Apply now or contact Shilpa Sharma on 08 8228 1501 for a confidential discussion.

Our client is a Federal Government agency seeking an experienced APS6 Senior Application Support Analyst to provide technical and functional support across critical enterprise applications, including SAP and Salesforce. This role will focus on investigating and resolving complex application incidents, managing escalations and supporting software testing and release activities.

• 12 month contract + 12 month extension, rates negotiable at APS6 level
• Richmond or Geelong location, hybrid minimum 3 days per week in office
• Requires Salesforce and/or SAP experience. Gov experience and security clearance ideal

The role
Working within an established application support team, the Senior Application Support Analyst will be responsible for investigating, prioritising and resolving application incidents and service requests across key business systems.
The role requires strong technical troubleshooting, an understanding of business processes and ITIL practices, and the ability to work closely with internal stakeholders, technical teams and external vendors to resolve issues and maintain business continuity.

Key responsibilities

• Investigate, triage and resolve Level 1 and Level 2 application incidents and service requests across SAP and Salesforce platforms.
• Troubleshoot complex application issues, identifying root causes and distinguishing between technical system faults and business process issues.
• Manage escalations and coordinate with technical teams, business stakeholders and external vendors to resolve priority incidents.
• Apply ITIL best practices and utilise IT Service Management (ITSM) tools to manage incidents and service requests.
• Perform data analysis and reporting using Microsoft Excel to identify trends, recurring issues and opportunities for improvement.
• Support system testing activities, including SIT, UAT and business verification testing (BVT).
• Assist with software release cycles, including issue replication, validation and post-release support.
• Provide technical guidance and mentoring to team members to improve application support practices and service delivery.

About you

• Minimum 5 years’ experience in ICT application support, ideally within a complex enterprise or Government environment.
• Demonstrated experience supporting SAP and/or Salesforce applications.
• Strong understanding of ITIL methodology and hands-on experience using ITSM tools for incident and service request management.
• Proven ability to investigate and troubleshoot complex application and business system issues.
• Strong stakeholder management skills, with experience working across business teams, technical specialists and external vendors.
• Experience supporting application testing, system upgrades and software release activities.
• Strong Microsoft Excel skills, including data analysis, reporting and identifying trends, will be highly regarded.
• Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical stakeholders.
• An understanding of accessibility principles and inclusive digital service delivery will be advantageous.

Please note that due to our client being a federal government agency, only candidates with Australian citizenship can be considered for this role.

Apply
Submit your resume ASAP. For more information please reach out to Jarrodd – Jarrodd.Edwards@Talentinternational.com

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Account Manager – Packaging & FMCG

Permanent Full-Time | Dandenong / Kilsyth, Melbourne
Salary: $120K Package (Including Super) + Car

The Opportunity

We are looking for an experienced Account Manager to join a well-established organisation within the packaging and manufacturing industry.
This is a relationship-focused role, with approximately 90% account management and 10% business development. You will take ownership of an existing customer portfolio, building strong relationships, ensuring customer satisfaction and identifying opportunities for growth.
We are open to candidates from both packaging and FMCG backgrounds who understand the importance of delivering exceptional customer service and maintaining long-term commercial relationships.

What You’ll Be Doing

• Manage and nurture an established portfolio of customer accounts.
• Build strong, long-term relationships and act as the key point of contact for customers.
• Understand customer requirements and ensure a high level of service and satisfaction.
• Identify opportunities to grow existing accounts and generate additional revenue.
• Work closely with internal sales, operations and production teams to ensure customer expectations are met.
• Manage pricing, quotations, contract renewals and customer enquiries.
• Resolve customer issues proactively and maintain positive relationships.
• Identify new business opportunities where appropriate.

What We’re Looking For

• Proven experience in Account Management, ideally within packaging, manufacturing or FMCG.
• Strong relationship management skills with a genuine customer-first approach.
• Ability to manage multiple accounts and maintain high levels of customer satisfaction.
• Commercial awareness with experience managing pricing and customer negotiations.
• Excellent communication, problem-solving and stakeholder management skills.
• A proactive, organised and approachable personality.
• Willingness to learn technical packaging products and solutions.

Previous packaging experience is highly regarded but not essential. We are looking for someone who knows how to look after customers, build trust and develop lasting relationships.

What’s on Offer?

• Permanent, full-time position.
• $120K package including super, plus car.
• Dandenong / Kilsyth location.
• Established customer portfolio with minimal cold business development.
• Opportunity to develop your knowledge within the packaging industry.
• Supportive team environment within an established business.

Interested?

If you’re an experienced Account Manager who enjoys building relationships and delivering great customer outcomes, we’d love to hear from you.
Apply now or email melissa.haddad@talentinternational.com to find out more!

• Location: Sydney (4 days in office, 1-day WFH & half day – 1pm finish)
• Reports to: Technical Operations Director, APAC
• Department: Global Technical Operations
• Salary: $165,000 + super + annual bonus

The Opportunity:

A leading music organisation is now growing their Global Technical Operations hub in Sydney and looking for a Service Reliability Engineer (SRE) to join their team.

This is more than a traditional ops role – it’s an opportunity to bring a software engineering mindset to reliability, automation, and scalability in a global, high-impact environment.

What You’ll Do:

You’ll join a collaborative, hands-on team responsible for the stability, performance, and scalability of global platforms. Working closely with development, infrastructure, and security teams, you’ll help build a resilient environment that keeps music flowing – from studio tools to streaming systems.

• Design and maintain high-availability, high-performance systems for global applications.
• Automate everything – from infrastructure provisioning to deployment and scaling – using tools like Terraform, Ansible, and Python.
• Build robust monitoring and observability frameworks with AWS CloudWatch, Dynatrace, Prometheus, Grafana, or Splunk.
• Optimize CI/CD pipelines to improve reliability and deployment speed.
• Participate in on-call rotations, troubleshoot incidents, and lead post-incident reviews.
• Champion SRE principles – embed SLOs, SLIs, and error budgets into everyday engineering.
• Collaborate across Dev, Infra, and Security teams to create a culture of continuous improvement and reliability.

About You

You’re a technically strong and level-headed engineer who loves automation, thrives in complex environments, and knows how to balance pragmatism with perfection.

• Background in systems administration (Linux/Windows) in a large-scale environment.
• Proficient in at least one programming language (Python, Go, or Java).
• Hands-on experience with AWS (GCP or Azure a bonus).
• Deep understanding of networking, containers (Docker/Kubernetes), and Infrastructure as Code (Terraform, Ansible).
• Experience with monitoring and observability tools such as Dynatrace, Prometheus, Grafana, or Datadog.
• Calm, collaborative communicator with strong analytical and problem-solving skills.

Bonus Points For:

• Experience with ServiceNow or ITIL processes.
• Knowledge of chaos engineering, resilience testing, or advanced capacity planning.
• Previous experience managing distributed, global systems in production.

Culture & Perks

• Annual bonus $
• Global collaboration and career growth opportunities

Opportunity knocks:

We are looking for a Service Delivery Lead to coordinate day-to-day IT services, keep stakeholders informed, and help the team meet its service commitments.

This position would suit an intermediate-level candidate with 5-7 years of IT experience, including 2+ years in a service delivery coordination role, who is ready to step into a role with strong vendor and SLA ownership.

This is a hands-on step-up role (not a senior management position)

Key responsibilities:

• Coordinate daily IT service operations and ensure actions are followed through to completion.
• Track performance against SLAs and escalate risks when needed.
• Coordinate IT equipment purchases with vendors and internal teams, ensuring requirements and timelines are met.
• Work with technical teams to resolve problems and maintain service quality.
• Keep stakeholders informed through clear, timely updates.
• Use ITIL practices to support consistent service delivery.

About you:

• Around 5 year’s experience in IT, including a couple of years in service delivery or coordination.
• Confident working in an SLA-driven environment and comfortable managing follow-ups and escalations.
• Strong vendor management/supplier coordination experience (holding external parties accountable to outcomes and timelines).
• Solid understanding of Microsoft environments (on-prem + cloud) so you can coordinate effectively with technical teams.
• Exceptional communication skills and the confidence to work with both technical teams and business vendors.

If you’re ready to take greater ownership of service delivery, we’d loveb to hear from you.